The team is incredibly dedicated and focused on meeting the project's objectives, both in terms of substantive delivery and hitting milestones according to set timelines. Their communication is clear and consistent, and they both communicate regularly with the company's implementation team and prepare weekly / monthly updates for leadership so that all key stakeholders know the implementation status. Review collected by and hosted on G2.com.
There is much more work involved to implement Certa than our team understood before the engagement began. I think the Certa team would benefit by more clearly / proactively communicating the time commitment and need for a project manager before the contract begins / during the contract negotiation phase, when those resources can be allocated. Review collected by and hosted on G2.com.