G2

Dhaval M.

Associate Network Manager

Information Technology and Services

Enterprise (> 1000 emp.)

3/25/2025

"KYC verification management from Certa"

5/5

What do you like best about Certa?

Certa allows us to set criteria to make decisions or take actions based on created rules. I have integrated a data source to validate compliance, and it's working well. During implementation, we faced issues with the integration part, but we immediately logged a call to customer support and received the expected support. Review collected by and hosted on G2.com.

What do you dislike about Certa?

I feel it's complex to integrate with our existing systems; it is hard to do and consumes a lot of time. To improve user experience, I need to provide regular training to users on finding workflows or interfaces. Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

In my previous company, we widely used Certa. In my role, we had thousands of suppliers, and our company needed to conduct due diligence on suppliers to prevent fraud and money laundering. Also, to serve immediate requirements, identifying supplier names and performance was challenging if done manually. So, we adopted Certa, which solved all our issues. We set some checks, balances, and workflows and automated the KYC process for suppliers. Using this, suppliers get automatically screened against compliance lists, and our team places purchase orders with them, ensuring timely material delivery. Review collected by and hosted on G2.com.