--- title: CentricMinds Reviews meta_title: 'CentricMinds Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how CentricMinds works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 22 scale: '5' date_modified: '2026-07-07' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- # CentricMinds Reviews **Vendor:** CentricMinds **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.6/5.0 **Total Reviews:** 22 ## About CentricMinds CentricMinds is a leading cloud-based Digital Workplace Solution used by small, medium, and large sized organizations. It’s proven to improve employee engagement and internal communication and enables employees to work from anywhere. The platform offers a native mobile app for iOS and Android devices. For over 15 years, CentricMinds has been providing superior Digital Workplace Solutions and our flagship Digital Experience Platform to over 500 organizations, including publicly listed companies, across all industries and business sizes. ## CentricMinds Reviews ### 1. Grateful that CentricMinds exists **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Lead ICT Applications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about CentricMinds?** - Amazing support - Great people to work with - Professionals that understand the nature of our business requirements and always deliver **What do you dislike about CentricMinds?** There's nothing negative to say about CentricMinds - I am very happy with them **What problems is CentricMinds solving and how is that benefiting you?** - Ease of internal documentation access - Organised documentation - User permissions management ### 2. Great resource library **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about CentricMinds?** I didn't realise at first that they had a great resources library with guides and step by step processes. This is super helpful to look at before submitting a ticket. **What do you dislike about CentricMinds?** Would be great to know the response times that apply to each of the categories for the tickets, eg low, medium, high and urgent, and also what issues constitute what category. **What problems is CentricMinds solving and how is that benefiting you?** Generally trickier problems that we can't figure out ourselves or issues that need more advanced technical assistance. Sometimes it's just questions of how different functions work or can existing functions be improved for a better user experience. ### 3. Reliable and knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Adam P. | Web Design Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2021 **What do you like best about CentricMinds?** Great system that has a lot of flexibility. It's straightforward to report any issues and support quickly responds. **What do you dislike about CentricMinds?** No major concerns, quite happy with their work. **What problems is CentricMinds solving and how is that benefiting you?** CentricMinds have provided us with a reliable and stable website and intranet for several years. They've been able to adapt their product for complex integration with our operational systems. ### 4. Responsive, great tech support and a great product. Professional compared to the competition **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher T. | Workplace Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about CentricMinds?** Support team is at another level compared to the competition **What do you dislike about CentricMinds?** User interface for back-end intranet can sometimes be confusing. This has improved over time with updates. **What problems is CentricMinds solving and how is that benefiting you?** We needed a platform to communicate with our branch network that operate in a myriad of different structures and formats. Our intranet provided just that - one place to connect everyone and have a centralised, unified approach and product ### 5. Powerful system for enterprise solutions with multi-site authoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about CentricMinds?** The ability to administer content across 100+ sites at the same time and the ability to have dynamic updating content and document listings based on element tagging within the backend. The local support team are extremely knowledgeable of the platform and think about the overall user experience when looking at a project. They while autonomous do consider the whole picture and how changes and updates will impact the overall project, not just the task at hand. **What do you dislike about CentricMinds?** If you're not familiar with the way the site is administered or have custom elements that have been built into the solution, it can take a little bit to get your head around how things work, and the various connections between the metadata that sits behind the individual components that make up a page and the overall system. **What problems is CentricMinds solving and how is that benefiting you?** Multi-site authoring and permissions, as well as digital asset management with 200+ users. Pulling content into pages through dynamic keyword and metadata association allows for adding and removing content on a schedule which is beneficial from a marketing perspective where campaigns go live during non-standard working hours. Similarly, digital asset management allows for content to be shown based on permissions for different users as well as being able to schedule the removal of assets when needed. ### 6. Great Platform backed up by a strong support Team **Rating:** 4.0/5.0 stars **Reviewed by:** Richard M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2020 **What do you like best about CentricMinds?** The support to keep the whole Content Management System Platform up to date from both a security and functional perspective. **What do you dislike about CentricMinds?** Every system has it's own nuances and you just need to work with the differences rather than against them to integrate with other systems. **What problems is CentricMinds solving and how is that benefiting you?** We run multiple high volume websites on the CentricMinds platform that help keep the South Australian Community safe with up-to-date and accurate information. ### 7. Solid Intranet solution out of the box **Rating:** 5.0/5.0 stars **Reviewed by:** Bernard T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about CentricMinds?** CentricMinds is a simple to use and cost effective solution out of the box and includes functionality unexpected. It allow for customization across all areas. **What do you dislike about CentricMinds?** Like ant application it can get a bit slow if the resources are not in place. **Recommendations to others considering CentricMinds:** Stay close during the project **What problems is CentricMinds solving and how is that benefiting you?** Cost effective information distribution and storage. ### 8. A well considered solution for Intranet **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about CentricMinds?** The ability to sign up and start the solution within a few minutes. The publishing of content is straight forward. The document management tools are very powerful. **What do you dislike about CentricMinds?** The complexity of some of the controls - you can achieve a lot. But some require planning to use properly. The support from the company is generally good, but some follow up has been required. **What problems is CentricMinds solving and how is that benefiting you?** Internal communications for our team and document management which supports integration with Google Drive. ### 9. Supportive and high quality team that will be with you at each step of the project. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle B. | Executive Assistant to the CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2020 **What do you like best about CentricMinds?** Knowledgeable and supportive staff that take the time to check in and make sure everything is on track. Dedicated project manager and an easy to use ticket raising system and process. Intense training that was effective with skilled trainers who catered to the needs of differing levels of understanding. **What do you dislike about CentricMinds?** I really didn't have any issues with CM - if I had to say anything it would be that it was tricky booking in training times as they were for 2 full days and these should probably be requested and planned for at the project inception. **Recommendations to others considering CentricMinds:** Centric Minds have a great product and an "Out of the Box" approach, so we weren't faced with too much choice when we needed to decide what worked for us. The system is easy to use and the support team are quick to fix things and explain how you can do it yourself next time. Our business is going through an IT transformation and our staff needed something simple to use that they could interact with on a daily basis. We didn't want to overwhelm them with "another system to learn". It worked well for our staff as there are varying degrees of IT capability and understanding and the CM platform is clean and easy to follow, as well as accessible for our vision impaired staff. **What problems is CentricMinds solving and how is that benefiting you?** Building and implementing an Intranet. One main benefit is the ability for our staff to be trained directly by CM staff which is empowering as we can now fully own our Intranet. ### 10. A decent platform with strong functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2020 **What do you like best about CentricMinds?** The Active Directory, Office 365 and SharePoint integration all work well and allowed us to quickly populate the new Intranet. The CentricMinds Drive is quite powerful with versioning and tagging. The people we dealt with were friendly and had a lot of knowledge about the product. **What do you dislike about CentricMinds?** Some of the web content authoring tasks have too many steps, so it can become overwhelming. But if you stick with it you can achieve pretty much any type of content presentation need. The documentation is very comprehensive, but requires some updating/changes to show new functionality. **Recommendations to others considering CentricMinds:** Ensure your requirements are clear. They asked us to provide user stories and we did, and the 2nd demo was amazing compared to the first demo. **What problems is CentricMinds solving and how is that benefiting you?** Our client required a new Intranet platform that could support publishing to and from Office and share content with SharePoint. The problems we solved using the Centricminds platform were mostly personalization of documents, search and HR forms. ## CentricMinds Discussions - [What templates do customers get with CentricMinds?](https://www.g2.com/discussions/27300-what-templates-do-customers-get-with-centricminds) - 1 comment, 1 upvote - [Support for Customers](https://www.g2.com/discussions/27283-support-for-customers) - 1 comment, 1 upvote - [Centricminds Integrations](https://www.g2.com/discussions/27282-centricminds-integrations) - 1 comment, 1 upvote - [Can I access CentricMinds using a mobile device?](https://www.g2.com/discussions/27281-can-i-access-centricminds-using-a-mobile-device) - 1 comment, 1 upvote - [What are the document management capabilities of CentricMinds?](https://www.g2.com/discussions/27280-what-are-the-document-management-capabilities-of-centricminds) - 1 comment, 1 upvote - [View CentricMinds pricing details and edition comparison](https://www.g2.com/products/centricminds/reviews/centricminds-review-5097250?section=pricing&secure%5Bexpires_at%5D=2026-07-10+10%3A23%3A01+-0500&secure%5Bsession_id%5D=1b96526b-bab2-48b5-9b7c-1b5c564e05ae&secure%5Btoken%5D=e65745740fbb4eb582ef6852bf216e023e045423bb3e6340a523035ea25145f8&format=llm_user) ## CentricMinds Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top CentricMinds Alternatives - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - 4.0/5.0 (8,662 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (495 reviews)