G2

elif K.

Gamification Lead

Enterprise (> 1000 emp.)

5/25/2022

"Brilliant experience as a tool & AMAZING customer support"

5/5

What do you like best about Centrical?

What I like most is that one can customize almost everything in the platform. There are so many options. User-friendly interface makes creating content a joy. Also analytics part provides wide range of filtering options which makes focusing on the results easier than ever. Also the reports provided in the analytics are easy to understand, easy to download and process with variety of charts included. Review collected by and hosted on G2.com.

What do you dislike about Centrical?

While collecting report from analytics, filtering or changing the filter process is slower than a browser (between 5 to 10 seconds). Also I would want to use putting more character option while creating content. Character limit in titles decreases options to be more creative. Other than that, everything has been so useful and helpful since day one. Review collected by and hosted on G2.com.

What problems is Centrical solving and how is that benefiting you?

The platform offers so many options regarding KPIs and other topics we would like to focus on. The main goal to use Centrical is to increase the people engagement and create user experience. Users are happier to see a platform created basically only for them and they value that. Prize-focused tasks increase the motivation and loyalty towards the company. Using the platform interactively with users creates a bound of contribution which effects the overall performance. Review collected by and hosted on G2.com.