G2

Daniel H.

Technician

Enterprise (> 1000 emp.)

6/8/2026

"Clean, Reliable Platform That Motivates Teams and Makes Learning Interactive"

4/5

What do you like best about Centrical?

I look after a team of 40 advisors at an outsourced provider. Centrical provides a great platform for motivating these teams through financial gain, while also offering interactive ways to learn workplace content. The User Interface (UI) is clean and easy to use for outsourced providers, and we consistently receive positive feedback from them on the content we create.

Platform performance is very strong. We’ve never had any reported issues, and the software is always available for our teams to utilise. We don’t currently use any AI or intelligence options on the platform; however, this would be a great addition to an already really good product. Onboarding is also very straightforward and only requires us to link a new advisor’s line so they can connect to the platform. Review collected by and hosted on G2.com.

What do you dislike about Centrical?

Further artificial intelligence could be integrated into the platform to better support the team when they’re struggling with content. At the moment, integrations don’t feel significant within the platform, and the advisors mainly rely on the basic platform and its core functionality. Review collected by and hosted on G2.com.

What problems is Centrical solving and how is that benefiting you?

Centrical is helping us solve a key part of our offshore strategy. The platform provides an interactive way to deliver important business updates, while also rewarding advisors for completing these tasks with vouchers. This supports strong engagement across the business, while also helping ensure we stay compliant with the latest regulatory changes. Review collected by and hosted on G2.com.