G2

Sean K.

Senior Vice President of Growth & Commercialization

Mid-Market (51-1000 emp.)

10/7/2019

"Salesforce Administration and Acceleration"

5/5

Describe the project or task CentralApp helped with:

Transitioned all SF administration to CentralApp and launch a SF redesign inclusive of customized workflows, increased sales activity tracking and oversight monitoring for sales team and executive-level reporting Review collected by and hosted on G2.com.

What do you like best about CentralApp?

Suggested best practices and rapid implementation. Review collected by and hosted on G2.com.

What do you dislike about CentralApp?

We have not experienced anything disliked to date Review collected by and hosted on G2.com.

Recommendations to others considering CentralApp:

Discuss your SF needs during contracting to so that when you begin working with CentralApp they are aware of not only your current needs, but also can consider designs that take you longer-term needs into account when designing/managing your SF instance. They may have best practices or designs for your longer-term objectives that should be considered when designing how users will interact with their SF workflow that minimize disruption or reduce the number of times things change or are modified. Review collected by and hosted on G2.com.

What problems is CentralApp solving and how is that benefiting you?

Outsourced SF administration allowed us to free up internal resources to focus on their primary sales activities rather than administering SF. Our work with CentralApp enabled us to implement some best practices and a new workflow within our SF configuration. As a result we have been able to leverage SF more by this redesign and gain improved documentation. Review collected by and hosted on G2.com.