G2

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/21/2026

"Centime Transformed Our AP/AR Automation with Fast, Intuitive Workflows"

5/5

What do you like best about Centime?

Centime has dramatically improved the level of automation for both our Accounts Payable (AP) and Accounts Receivable (AR) processes.

Accounts Payable (AP):

Implementing Centime's AP automation solution has transformed the way we manage our invoice-to-pay process. As a small nonprofit organization, we were able to replace time-consuming, paper-based workflows with a connected, digital process that has significantly improved efficiency, accuracy, and visibility across our AP operations.

Before implementation, invoices were manually routed for approvals or managed by disconnected committees, making it difficult to track their status and often resulting in delays and unnecessary administrative work. Today, invoices are captured, routed, approved, and processed through automated workflows, giving our team real-time visibility into every stage of the process while reducing manual effort and improving turnaround times. Additionally, we are able to pay via check, eletronically via ACH and/or a connected virtual card.

Accounts Receivable (AR):

Centime's AR automation solution has also transformed the way we manage our order-to-cash process. By replacing manual, spreadsheet-driven tasks with connected digital workflows, we've been able to accelerate collections, improve cash flow visibility, and create a better experience for both our team and our members. To give some context: our annual membership dues process previously took 6–8 months to complete. From mailing paper invoices, following up with one-off emails and phone calls, to tracking payments and completing the associated bookkeeping, our process now takes approximately one month from start to finish. The time savings and operational efficiency have been remarkable.

Overall, the implementation process was smooth, and the Centime team was responsive, knowledgeable, and supportive throughout. The user interface is intuitive, making adoption easy for both our staff and our members. Review collected by and hosted on G2.com.

What do you dislike about Centime?

We have not experienced many downsides to Centime at this time. Review collected by and hosted on G2.com.

What problems is Centime solving and how is that benefiting you?

Before implementing Centime, many of our AP & AR processes and workflows were manual and paper-based. Invoices were processed by hand, approvals required physical signatures or email chains, and it was difficult to track the status of payments or maintain a clear audit trail. Membership Dues were tracked via excel, overdue payments were chased via phone calls and one-off emails. These processes were time-consuming, prone to delays, and increased the risk of errors.

Centime has helped us streamline and automate these workflows by digitizing invoice processing, centralizing approvals, and providing better visibility into our cash flow and outstanding payables. It has provided a seamlessly order-to-cash process for collecting annual membership dues. As a result, we've significantly reduced the amount of manual work, improved accuracy, accelerated our approval / collections processes, and given our team more time to focus on higher-value activities instead of administrative tasks. For a small nonprofit with limited staff and resources, those efficiency gains have been especially valuable. Review collected by and hosted on G2.com.