I particularly appreciate the Annotation Builder, as it offers an easy way to integrate AI into a process. The Knowledge Models we have established across systems are essential. I find the integration with third-party systems great — for most systems, there are Celonis Standard Connectors. The pre-built Process Mining functions are also very helpful, as they make both data input and the sharing of Celonis Insights with various stakeholders straightforward. Review collected by and hosted on G2.com.

I find the UI-building experience sometimes lags behind, which can be annoying, and I encounter errors when creating task types. Review collected by and hosted on G2.com.