I appreciate the assistance from Tarannum who helped renew our subscription and sorted out one of our settings. She was very patient, explained the issue in a way we understood, and had a polite and friendly tone with persistence to resolve the issue. The experience was valuable enough for me to give a 10/10 recommendation. Review collected by and hosted on G2.com.

Sometimes it would be helpful to have a phone call or face to face so it could be resolved on the spot, but that is not really possible. It would have been helpful to have a chat bot option on their website to speed up the process. Might have resolved it faster. Review collected by and hosted on G2.com.