I use CDK for creating repair and purchase orders for our rental fleet, and it's efficient for standardizing our repair documentation. It gives us better visibility into fleet maintenance, cost, and unit status. I like the repair order tracking, vehicle history, and ability to document parts, labor, and technician notes in one place. It makes it easier to track the status of each unit, communicate updates, and keep accurate records. These features give me better visibility and control over the entire repair process, allowing me to quickly review a unit's history, monitor repair status, and document consistently, which makes communication with management, customers, and technicians much easier. Overall, it reduces paperwork and makes the repair process more efficient. Review collected by and hosted on G2.com.
CDK works well overall, but some processes could be simpler and faster. I would like fewer steps to complete repair orders and easier navigation between screens. A more customizable option for reporting and quicker access to unit status, repair history, parts, and labor would be helpful. Review collected by and hosted on G2.com.
Thank you for your feedback! We're glad CDK is helping you streamline repair and purchase order management, improve repair tracking, and gain better visibility into fleet maintenance and costs. It's great to hear that features like vehicle history, repair order tracking, and centralized documentation are helping your team stay organized and efficient.
We also appreciate your suggestions around simplifying workflows, improving navigation, and expanding reporting flexibility. Feedback like yours helps guide future enhancements as we continue to improve the user experience.
Thanks again for choosing CDK and for sharing your experience!