G2

Abhinav P.

senior manager

Small-Business (50 or fewer emp.)

10/23/2026

"SureTax Keeps Multi-State Tax Calculations Accurate and Compliance Stress-Free"

5/5

What do you like best about CCH SureTax?

The thing I like best is how accurate the tax calculations stay across all the different states and local jurisdictions we deal with. We used to spend a lot of time manually checking rates and keeping an eye on nexus thresholds, but SureTax updates everything automatically and flags issues before they turn into problems. The citations that show why a particular tax was applied have also been useful when questions come up. Overall it just takes a lot of the headache out of staying compliant. Review collected by and hosted on G2.com.

What do you dislike about CCH SureTax?

The main thing that still annoys me is that pricing isn’t straightforward. You have to talk to them to get a number, and it’s hard to know exactly what you’re paying for until you’re already in the conversation. Setup also took longer than I expected, especially getting everything mapped correctly with our systems. Once it’s running it’s fine, but the initial part was a bit of a pain. Review collected by and hosted on G2.com.

What problems is CCH SureTax solving and how is that benefiting you?

It solves the problem of keeping sales tax accurate across a bunch of different states and local jurisdictions without us having to track every rate change ourselves. Before this we were constantly worried about missing updates or calculating the wrong tax, especially as we sold into more places. Now the rates and rules stay current automatically, and we get clear citations if anyone questions a charge. That has cut down on the manual checking and made us feel a lot more confident that we’re not creating audit issues. Review collected by and hosted on G2.com.