G2

DH

Dieter H.

Managing Director

Small-Business (50 or fewer emp.)

9/21/2026

"Powerful CC4Teams API Integration with Unaric Voice and Salesforce"

5/5

What do you like best about CC4Teams?

As Managing Director of Mirage Computer / Unaric Germany, we used the CC4Teams API to seamlessly integrate their contact center in our Salesforce voice app. One of the key strengths of CC4Teams is that the platform is built around the same API it exposes to customers. This makes the integration extremely powerful, flexible, and consistently up to date with new features and enhancements.

The technical support team has been exceptional throughout the implementation process. Their expertise, responsiveness, and willingness to help enabled us to achieve our goals quickly and efficiently. Overall, CC4Teams delivers a robust, future-proof solution with excellent support. Review collected by and hosted on G2.com.

What do you dislike about CC4Teams?

CC4Teams isn’t really made for sales teams doing outbound calling, even though it can still work for that purpose.

You can do outbound calling but not made for outbound dialer campaigns. Click-to-dial is working pushed from the CRM Review collected by and hosted on G2.com.