I like that they are cheap and quick on response. Our company managed to

switch from another provider because we saw that Cardinity offers smaller

fees per transaction. This was the main reason we switched. The reason we

stayed is because of the way they communicate with us. I like that it's direct

and personal while providing quality support. Also, and this is the best part, is

that they are quick to respond to letters. We had a few problems which we

needed to be fixed asap. We wrote to their support, hoping that if we haven't

solved the problem by the time they respond, we would use their help.

Usually, they are faster than our google skills, so they save us time and work

to help our site. Review collected by and hosted on G2.com.

Oh wow, the paperwork. I don't know if it's among all the providers, but I

believe the paperwork we had to provide was excessive. It was pretty

annoying. Maybe it’s not about the amounts, but the way it was handled. The

other provider we used was much more friendly on how customers upload and

show documents. Even after onboarding, we were asked to provide proof of

transaction, etc. At least that after it’s done the experience with Cardinity is

nothing but pleasant. Review collected by and hosted on G2.com.