G2

PAULETTE E.

Owner

Small-Business (50 or fewer emp.)

Originally submitted 10/17/2017

"Time to Move On"

2/5

What do you like best about Carbonite Safe?

The dependability of this storage resource has been a professional life saver for me. The fact that it is constantly running in the background in the cloud gives me peace of mind and worth the annual subscription I've paid for quite a few years. Their customer service has also been quite good each time I've contacted them. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe?

Their updates often trigger the need to reinstall the software rather than being seamless. While it's not difficult to do, it's annoying to have to do it. They never send out a notice to update, and it's only when getting a notice that the backup hasn't occurred for a certain period of time do you then realize it needs to be reinstalled. Review collected by and hosted on G2.com.

Recommendations to others considering Carbonite Safe:

If you want one less thing to worry about in your business, and one less piece of hardware in your office, Carbonite has proven to be an excellent answer for me. Review collected by and hosted on G2.com.

What problems is Carbonite Safe solving and how is that benefiting you?

I was with Carbonite for many years and was great when I first came on board with them. It was automatically running in the background and I felt confident I had a reliable backup in case there was a disaster of any kind. Their price was reasonable. I started looking elsewhere when I got tired of having to repeatedly reinstall the software because an upgrade was done. I also discovered the online backup was incomplete when I downloaded the backup to a new computer. Plus the price was going up. Review collected by and hosted on G2.com.