--- title: Carbon Black Cloud Reviews meta_title: 'Carbon Black Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how Carbon Black Cloud works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 39 scale: '5' date_modified: '2026-07-17' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # Carbon Black Cloud Reviews **Vendor:** Broadcom **Category:** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) **Average Rating:** 4.1/5.0 **Total Reviews:** 39 ## About Carbon Black Cloud The Carbon Black Cloud security platform helps you strengthen and unify security tools to see more and stop more. Carbon Black unifies visibility across your endpoints, networks, and containers to enable you to stop threats targeting your organization with speed and confidence. Carbon Black protects against the full spectrum of modern cyber-attacks, including emerging threats and ransomware. Top SOC teams, IR firms and MSSPs have adopted Carbon Black as a core component of their prevention, detection, and response capability stack. Carbon Black is available via MSSP or directly. ## Carbon Black Cloud Pros & Cons **What users like:** - Users appreciate the **ease of use** of Carbon Black Cloud, praising its intuitive interface and user-friendly features. (2 reviews) - Users appreciate the **easy installation and robust protection** offered by Carbon Black Cloud for their digital infrastructure. (2 reviews) - Users value the **robust security features** of Carbon Black Cloud, ensuring comprehensive protection for their digital infrastructure. (2 reviews) - Users value the **advanced Antivirus protection** of Carbon Black Cloud, ensuring 24/7 security against various threats. (1 reviews) - Users appreciate the **advanced AI-powered security features** of Carbon Black Cloud, ensuring robust protection and usability. (1 reviews) - Cybersecurity Protection (1 reviews) - Easy Installation (1 reviews) - Users commend the **easy management** of block lists and whitelists in Carbon Black Cloud, simplifying their security tasks. (1 reviews) - Users commend the **efficiency** of Carbon Black Cloud, appreciating its intuitive interface and 24/7 workload protection. (1 reviews) - Users appreciate the **intuitive interface** and **advanced security features** of Carbon Black Cloud for seamless operation. (1 reviews) **What users dislike:** - Users face **agent removal issues** with VMware Carbon Black Cloud, hindering tasks like proctored exams due to software interference. (1 reviews) - Users find significant **compatibility issues** with Carbon Black Cloud, particularly struggling with Microsoft operating systems. (1 reviews) - Users find the **complex implementation** of global blocks challenging, requiring individual policy updates for effectiveness. (1 reviews) - Users report **complex installation** processes with VMware Carbon Black Cloud, leading to interruptions and the need for reinstallation. (1 reviews) - Users struggle with **configuration issues** in Carbon Black Cloud, finding global changes cumbersome and policy updates tedious. (1 reviews) - Delay Issues (1 reviews) - Users report **excessive blocking** that leads to silent failures, causing significant time wasted in troubleshooting issues. (1 reviews) - Users report **false positives** leading to unnecessary troubleshooting, detracting from an effective security solution. (1 reviews) - Inaccurate Information (1 reviews) - Inefficient Alert System (1 reviews) ## Carbon Black Cloud Reviews ### 1. Consistently poor experience with this product. Wasted time and money due to its behavior. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Carbon Black Cloud?** This piece of software has no redeeming qualities. **What do you dislike about Carbon Black Cloud?** Poor feedback on blocks resulting in silent block behavior that results in wasted time troubleshooting the cause of service failures. Avoid this product and find a better solution for your security needs. **What problems is Carbon Black Cloud solving and how is that benefiting you?** Prevention of malicious code execution. ### 2. The product is good at stopping malicious software/behavior. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Carbon Black Cloud?** It is easy to maintain block lists as well as whitelists. **What do you dislike about Carbon Black Cloud?** It was difficult to implement global blocks or whitelists without updating every policy individually. **What problems is Carbon Black Cloud solving and how is that benefiting you?** stopping malicious software from running on our network. ### 3. Powerful Tool for Endpoint and Detection Response **Rating:** 4.5/5.0 stars **Reviewed by:** Mithun C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Carbon Black Cloud?** The best thing about Carbon Black Cloud is that it is easy to install and provides good protection to the digital infrastructure **What do you dislike about Carbon Black Cloud?** I could not carry on with a proctored exam as VMware Carbon Black Cloud would not stop running in the background. Had to uninstall and reinstall the software. **What problems is Carbon Black Cloud solving and how is that benefiting you?** I work at a startup where we handle a significant amount of data for a number of clients. Hence it becomes imperative that we have the best protection against malware attacks and also provides strong endpoint security. ### 4. Requires lot of improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Dhaval S. | Consultant, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Carbon Black Cloud?** This tool is not upto the mark of any other tools especially for Windows machine where Microsoft Defender is already gaining lot of popularity due to its native windows tool. **What do you dislike about Carbon Black Cloud?** This tool really requires lot of customisation to be user friendly and should compatible with Microsoft operating systems, also lack of Dashboard is another major issue. **What problems is Carbon Black Cloud solving and how is that benefiting you?** It is really in testing phase for us as of now, So it is not serving any production usage for now. However we are looking for it as optional of Microsoft Defender in near future ### 5. Advanced security solution for businesses. Complete workload protection from VMware ! **Rating:** 4.5/5.0 stars **Reviewed by:** Shyam Lal N. | Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Carbon Black Cloud?** Customer interactive intuitive interface and easy handling through user savvy features. The Antivirus is embedded with advanced security features which provide 24/7 workload protection from threats and all kinds of endpoints. Next-gen AI-powered advanced security solution for businesses at the most affordable price and reduced cost. It is globally accepted due to its easy and customer-friendly features. Very stable software can integrate with all kinds of portals and IT systems without any issues. **What do you dislike about Carbon Black Cloud?** No problem has been encountered so far. One of the most advanced and stable security solutions for IT businesses and devices. It transforms the security design of the organization and its client servers and IT devices without much hassle. The trial version should be further extended with more offering of customized features. More and more tech-friendly and affordable security features should be added soon. **What problems is Carbon Black Cloud solving and how is that benefiting you?** VMware Carbon Black Next-Generation Antivirus software is the one-stop security solution for clients and partners in the current era. It helps in the identification of threat points and endpoints proactively and helps in the quick redressal of any security issue. It ensures that no data gets harmed due to virus attacks on systems and servers. Provides complete security of confidential and vital info and data throughout. No data loss or data leak at all. ### 6. A capable EDR solution for businesses of all sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Carbon Black Cloud?** Carbon Black Cloud solution is an incredibly robust and capable EDR solution. I appreciate the instant malware search abilities in the Admin portal. It allows you to click a link that contains all the threat vectors and immediately scans your entire network for the threat. It also has an in-depth investigation section that you can use to track the history of a file to determine how it got into your network. The standard policies it has built-in are hardened but they allow you to tweak them for your company needs. **What do you dislike about Carbon Black Cloud?** Carbon Black Cloud is a complex solution at times. If you are not a full-time security admin, the solution can be overwhelming. Beyond the initial setup and configuration, their support team will point you to their community for answers, which can leave you frustrated. **Recommendations to others considering Carbon Black Cloud:** If you are already a Dell/VMWare customer, you won't regret staying in the family. Carbon Black Cloud is a very robust EDR solution that has a lot of features (although sometimes overwhelmingly so). **What problems is Carbon Black Cloud solving and how is that benefiting you?** A full EDR solution was required from our insurance to satisfy our cyber protection policy. We are already a VMWare/Dell shop so it made sense to bring in their EDR solution. ### 7. Vmware Carbon Black Cloud **Rating:** 4.0/5.0 stars **Reviewed by:** usman s. | Cyber Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Carbon Black Cloud?** VMware Carbon Black is an End Point tool with a high level of ease of use, adjustable, admiringly enriched UI for reports. **What do you dislike about Carbon Black Cloud?** Support needs more improvement, there should be interactive chat with an Increased level of SLA for user ease. **What problems is Carbon Black Cloud solving and how is that benefiting you?** It is helping me in the detection and presentation of malicious objects in an enterprise environment, end point machines and servers. ### 8. Excellent Cloud Enterprise Security Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Itumeleng T. | IT Support Specialist, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Carbon Black Cloud?** Carbon Black Cloud Endpoint is a fantastic security solution to use within your IT infrastructure, it protects against malware, virus, zero-day threats and much more. You can manage profiles of each assets and set their profiles accounting tho various policies **What do you dislike about Carbon Black Cloud?** Carbon Black Cloud Endpoint tends to block genuine applications and processes even WSUS doesn't seem to have any luck whenever you run Windows updates; I think there could be a better implementation in its coding to learn and distinguish between good and harmful code within programs. **What problems is Carbon Black Cloud solving and how is that benefiting you?** On a broader scale, though, Carbon Black Cloud Endpoint is a vastly excellent cloud security solution for small or large businesses that are looking into minimizing security threats and making sure their network infrastructure does not get compromised at all. ### 9. All about Carbon Black **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Carbon Black Cloud?** Over all experience with the carbon black very impressive,On the best endpoint protection tool is carbon black, its advance intelligence detection system helps alot to prevent the infrastructure from the unwanted security issues. Detection and responsive time of the tool is pretty good. **What do you dislike about Carbon Black Cloud?** Nothing, Just an perfect tool our company **What problems is Carbon Black Cloud solving and how is that benefiting you?** GUI,Light weight agent & Easy to deploy. ### 10. A Great Next Gen Antivirus That Actually Works **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | IS, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Carbon Black Cloud?** I love the visibility that it gives into your endpoints. You can see what happened before and after an attack was stopped which helps put together the whole story. I also like the idea of "streaming prevention", where its not just "good" or "bad" but if a good file tries to do something bad, it will also detect that. **What do you dislike about Carbon Black Cloud?** It is in the cloud, so the console keeps changing and sometimes its hard to find things. Once you get used to it, it might change again. **Recommendations to others considering Carbon Black Cloud:** Always do a Proof Of Concept to make sure it fits well with your environment. **What problems is Carbon Black Cloud solving and how is that benefiting you?** Visibility into the endpoint is huge for us. It also has been better performance wise on Windows 10 devices than having Defender enabled. ## Carbon Black Cloud Discussions - [What is VMware Carbon Black Cloud used for?](https://www.g2.com/discussions/what-is-vmware-carbon-black-cloud-used-for) - [What are the benefits of VMware carbon black to organizations?](https://www.g2.com/discussions/vmware-carbon-black-cloud-what-are-the-benefits-of-vmware-carbon-black-to-organizations) - [What does carbon black software do?](https://www.g2.com/discussions/vmware-carbon-black-cloud-what-does-carbon-black-software-do) - [What is VMware carbon black cloud endpoint?](https://www.g2.com/discussions/what-is-vmware-carbon-black-cloud-endpoint) - [Which of the following are features of VMware carbon black cloud?](https://www.g2.com/discussions/which-of-the-following-are-features-of-vmware-carbon-black-cloud) - [View Carbon Black Cloud pricing details and edition comparison](https://www.g2.com/products/carbon-black-cloud/reviews/carbon-black-cloud-review-4499493?section=pricing&secure%5Bexpires_at%5D=2026-07-19+07%3A46%3A08+-0500&secure%5Bsession_id%5D=8ea9eb84-8571-4426-93dd-6474087bfafa&secure%5Btoken%5D=7a0881217afd63da9bf3ffcb0d5b47c025816a282ca3aa416e7190500f9da203&format=llm_user) ## Carbon Black Cloud Features **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control **Detection & Response** - Response Automation - Threat Hunting - Rule-Based Detection - Real-Time Detection **Generative AI** - AI Text Generation - AI Text Summarization **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Malware Detection **Management** - Extensibility - Workflow Automation - Unified Visibility **Security** - Data Security - Data loss Prevention - Security Auditing **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis **Analytics** - Threat Intelligence - Artificial Intelligence & Machine Learning - Data Collection **Identity** - SSO - Governance - User Analytics **Security Management** - Incident Reports - Security Validation - Compliance **Agentic AI - Extended Detection and Response (XDR) Platforms** - Autonomous Task Execution - Proactive Assistance - Decision Making **Services - Extended Detection and Response (XDR)** - Managed Services ## Top Carbon Black Cloud Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (417 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - 4.7/5.0 (791 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (195 reviews)