G2

AB

Alicia B.

Information Systems Manager

Small-Business (50 or fewer emp.)

1/18/2018

"Great, customizable CRM"

4.5/5

What do you like best about Capsule CRM?

The number of custom fields and angles of usability is great. My husband's company has a niche use of a CRM, and I was able to set up Capsule to fit his needs and budget. It's not a perfect solution, but I'm confident it's the best solution for the budget, for now. Review collected by and hosted on G2.com.

What do you dislike about Capsule CRM?

It's very easy to use and customizable for a free solution...but I'd really like something a bit more customizable and/or deep. Review collected by and hosted on G2.com.

Recommendations to others considering Capsule CRM:

If you want to do anything that isn't cookie-cutter with a CRM, but have a small budget, Capsule may be a great fit! Review collected by and hosted on G2.com.

What problems is Capsule CRM solving and how is that benefiting you?

Having all business contacts and actions stored in a central, organized, cloud-based system. Review collected by and hosted on G2.com.