
I like that Canto was easy to move to from another platform, which was a big relief. It's intuitive to use, which increased adoption within our team, and it's great that our team can share files securely. Having all our files in one place makes it easy to locate and store them for various clients and needs. Most of our staff can use it as a self-service option, which is super convenient. The support team is outstanding, always available and ready to assist, even for unusual use cases. Review collected by and hosted on G2.com.
Our implementation took longer than expected in the vetting and sales process. Some of our use cases, like managing expirations, are not set up in the primary system, though the team helped us find a workaround. We also had issues with duplicate files that resulted in a complete reupload/migration. The sales team advised we could move in 90 days, and when that did not happen, we had to manage and pay for two platforms longer than expected/planned for. Review collected by and hosted on G2.com.