G2

TC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

10/22/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Powerful Integrations, Flexible APIs, and Fast Ticket Handling"

4/5

What do you like best about Canny?

The best features I've had experience are:

- a vast range of integrations available out of the box

- public APIs letting you achieving almost infinite integrations

- a very quick ticketing handling

- a free version in which you could get a first impression Review collected by and hosted on G2.com.

What do you dislike about Canny?

The fact that an attack has happened recently has decreased my fidelity to the product. As a software engineer, I know this kind of thing can happen, but that does not change the fact that it has happened.

Minor: at first glance, it was not really clear the differences between a post and an idea in the official documentation. In general, a quick review of the official API doc with some vertical in-depth analysis would provide a better product. Review collected by and hosted on G2.com.