--- title: Canapii Reviews meta_title: 'Canapii Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 221 reviews by the users' company size, role or industry to find out how Canapii works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 221 scale: '5' date_modified: '2026-07-17' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Canapii Reviews **Vendor:** Canapii **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 221 ## About Canapii Canapii’s award-winning event management platform is designed for organizations of all sizes to deliver unique and engaging in-person, hybrid, and virtual events. From online ticketing to on-site check-in to post event analytics, our digital tools and solutions allows you to streamline your entire event organization – all in one place. Canapii is formed by a global team of passionate event professionals, aligned in common values. We care about creating innovative event experiences, everlasting relationships, and meaningful connections amongst our clients and teammates around the world. ## Canapii Pros & Cons **What users like:** - Users highlight the **exceptional customer support** of Canapii, making event management seamless and enjoyable. (10 reviews) - Users praise the **incredible customer support** from Canapii, making events smoother and more efficient with expert assistance. (9 reviews) - Users highlight the **exceptional customer support** from Canapii, significantly enhancing their event planning and execution experience. (9 reviews) - Users appreciate the **multiple communication options** in Canapii, enabling effective attendee management during events. (7 reviews) - Users find Canapii's **helpful support team** invaluable, enhancing the overall event experience and ensuring smooth operations. (7 reviews) - Users value the **reliability** of Canapii, as it effectively streamlines rooming and travel management with excellent support. (7 reviews) - Users value the **ease of use** of Canapii, making event management and attendee interactions seamless and effective. (6 reviews) - Features (6 reviews) - Navigation Ease (6 reviews) - Networking (6 reviews) **What users dislike:** - Users experience a **steep learning curve** with Canapii's complex features and unintuitive admin console, requiring additional support. (3 reviews) - Users express concern over **missing features** in Canapii, particularly regarding chat functionality and admin console usability. (3 reviews) - Users express concerns over the **lack of privacy** in the chat functionality, leading to the feature's removal. (2 reviews) - Users find Canapii's **complexity** challenging, especially in event setup, despite helpful support from the team. (2 reviews) - Users find **limited customization** options frustrating, particularly for creating custom reports and page personalization. (2 reviews) - Users find Canapii's admin console **not user-friendly** , with unintuitive features and frustrating setup that hinders efficiency. (2 reviews) - App Functionality (1 reviews) - Complex Backend (1 reviews) - Complex Navigation (1 reviews) - Confusing Interface (1 reviews) ## Canapii Reviews ### 1. Easy Conference Scheduling and Personalized Attendee Agendas **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa L. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Canapii?** I like the ease of creating the conference schedule and the attendee's ability to create their personal schedule in advance of the event. I also appreciate the level of customer service and the price! **What do you dislike about Canapii?** Unfortunately there is oan option in the "Chat" that allows you to select all of the attendees and send a message. doing so exposes all of the attendees and their contact details. This has forced us to remove the chat feature which is unfortunate. **What problems is Canapii solving and how is that benefiting you?** Sharing the event program, the hotel floorplan and the location of sponsors. ### 2. Comprehensive Updates Without the Hassle—Highly Informative and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** MANISH VIKRAM S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Canapii?** Very informative. Helps us to get all the latest updates, so do not have to depend on any emails or to bother anyone for any information. Also important to note, one has to check canapii app regularly, as the updates are done regularly. Very easy to access all the information. I do check it quite frequently. Easy to implement information provided on the app. Integration of every information connected to 1-1 meetings, agenda, every attendee's personal agenda is done up very well. **What do you dislike about Canapii?** Not experienced till now. Customer support, needs to give more importance to this. **What problems is Canapii solving and how is that benefiting you?** Almost everything starting from Regstrtion of events till the completion of events, covering tickets, stay, agenda, special programes, 1-1 meetings, introduction of speakers (helps attende's to select which session to attend) etc.... **Official Response from Claire Wince:** > Thank you so much for your detailed and thoughtful review. We’re thrilled to hear that you find Canapii informative, easy to navigate, and helpful in accessing all event details in one place. It’s great to know the platform is simplifying your event experience and helping you stay up to date without relying on emails. We also really appreciate your feedback on customer support, we take this seriously and are continuously working to enhance our responsiveness and service levels. Thank you again for taking the time to share your experience! ### 3. Great Scanning Integration, But Too Many Steps **Rating:** 3.5/5.0 stars **Reviewed by:** Leon W. | Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Canapii?** I enjoyed its integration with scanning. **What do you dislike about Canapii?** There were too many steps to follow for only one part. **What problems is Canapii solving and how is that benefiting you?** I no longer use this software however when i did have issues they were quick to respond. ### 4. Sorority's National Convention **Rating:** 5.0/5.0 stars **Reviewed by:** Dabrali H. | N/A, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Canapii?** It was so nice to have an application/website where I could find all the information needed for my sorority's national convention weekend of events. There was the calendar/agenda app that came in handy. I also enjoyed the gallery and seeing our attending members submit videos and pictures from the weekend. **What do you dislike about Canapii?** I did not like that it was randomly crashing out on me when I was in the middle of using it. It was also a bit annoying when wanting to upload several pictures and we could only use one caption for all. **What problems is Canapii solving and how is that benefiting you?** It was nice to have Canapii be where everything was as a hub. It benefited me when I looking up the agenda for the day and seeing where they would be located as well as the time they'd be happening in. **Official Response from Claire Wince:** > We're so glad to hear that the platform helped make your sorority’s national convention more organized and engaging, especially that the agenda and gallery features added value to your weekend. It's great to know the event hub made it easier to navigate and enjoy everything that was planned. We’re sorry to hear about the crashes you experienced and the limitations with photo captions. Your feedback is incredibly valuable, and we’ve shared it with our team to ensure we continue to improve stability and expand user-friendly features like media uploads. Thanks again for your honest review, it really helps us grow and serve our users better! ### 5. Excellent tool and service **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Canapii?** To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily understand how video calls and the meeting system work. Once the tool showed its qualities, we invested in an event with more attendees. We were lucky that Canapii has people on their team who speak Spanish, so it was a total pleasure to work with Dana to set everything up and ensure everything was correct. Update May 2025 (now also as "Guest User"): I have also used Canapii in other events, and its UI and simplicity are really helpful, making everybody's event experience much better and more dynamic. The event app is very intuitive, simple, and clean, but full of features. And the network and meetings you can generate are better than any of the other apps that I have used in different events. **What do you dislike about Canapii?** Our event was in Spanish and the translation worked fantastically, but it's complicated to choose the correct time zone since the nomenclature is very European. A recommendation would be for the system to identify which region or country the user is in and thus suggest their time zone language. Another recommendation would be for Canapii to offer design services since many companies do not have experts to design banners or icons for the sessions. **What problems is Canapii solving and how is that benefiting you?** I used Canapii at my last event that we held with some colleagues. Unfortunately, not everyone could attend in person, so we had to look for a tool that would allow us to continue the task of bringing all the attendees to our event. **Official Response from Claire Wince:** > Thank you so much for taking the time to share your experience with Canapii! We’re so pleased to hear that starting with a smaller, free event gave you the opportunity to explore the platform and gain confidence in its capabilities. It’s wonderful to know that your positive experience led to a larger event and that our Spanish-speaking team members made the process smooth and enjoyable for you. We also really appreciate your feedback regarding the time zone settings and design support. You're right, clearer time zone nomenclature and automatic region detection would certainly enhance the user experience, and we’ve shared this insight with our product team. As for design services, that's a valuable suggestion, especially for teams without dedicated creatives. We’ll take this into consideration as we continue evolving our offerings. It’s great to see how Canapii helped bring your attendees together despite not everyone being able to join in person. We strive to enable seamless, inclusive event experiences regardless of location. We look forward to supporting many more of your events! ### 6. Canapii helps managing group and hosting smoothly and with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul K. | Senior Digital Marketing Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Canapii?** I love the multiple ways Canapii lets me communicate with attendees. Be it able to chat directly, set up mandatory sessions, and send instant notifications—super helpful and easy when managing a large group on-site. The badge printing facility is a game changer for us, and I love that Canapii does it with Sustainability in mind. **What do you dislike about Canapii?** I dislike that the call feature isn’t available on mobile. As a workaround, we sometimes use WhatsApp/Teams instead, which can be a bit less convenient. **What problems is Canapii solving and how is that benefiting you?** Canapii solves the problem of managing and engaging with my group by bringing everything into one place. It’s an end-to-end platform that helps us share content, manage registrations, book flights, manage sponsors, design events, and more based on our needs. It makes coordinating and connecting with everyone so much easier and more efficient! **Official Response from Claire Wince:** > We’re glad to hear that Canapii’s communication tools and badge printing have made managing your events easier, especially with our focus on sustainability. We appreciate your comments about the call feature on mobile. The good news is that we’re actively working on adding this functionality to further enhance your experience and your input is incredibly valuable in helping us prioritize improvements like this! It’s great to know Canapii has helped streamline your event management, from registrations to sponsor management. Thank you very much for your review! ### 7. Canapii App experience during the 15th AWID International Forum ( 2024) **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie A. | Forum Hybrid Lead, AWID, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Canapii?** First the staff were very resourceful to explain the different features of the App that could be used to suit the needs of the Conference participants. Secondly, Canapii is a very easy App to use, our participants who were not tech savy were still able to use the App without a lot of hustle. The App does not require alot of interner bandwidth, hence our participants that are in low bandwidth areas were still able to use the App comfortably. Lastly, the onsite support that was provided was extremely helpful as most of the participants were installing the App while onsite. **What do you dislike about Canapii?** Canapii has really improved over the years ( this is the second time I have suggested Canapii to the organizations that I have worked for, and it is quite refreshing to see the progress that has been made to fit the changing conference needs) Not a dislike but a suggestion to look into how to improve the display of photos uploaded and a comment section for participants to falg to the admins if a photo goes against the community guidelines. **What problems is Canapii solving and how is that benefiting you?** For the Forum we used canapii as the main communication tool, the Forum programme was uploaded on the platform and the participants were able to curate their own experience on the sessions that they would like to attend, the participants they would like to network with. Interestingly, the ad hoc meetings that the participants scheduled to be able to continue the conversations with the other participants. ( The meeting feature on canapii is very cool for connections to be established beyond the traditional model) **Official Response from Claire Wince:** > Thank you so much for your kind and detailed feedback! We are really pleased to hear that your experience with Canapii was smooth and impactful, both for your team and your participants. It’s especially great to know that even those who aren’t tech-savvy found the platform easy to navigate, and that the low-bandwidth functionality supported users in all locations. We also really appreciate your recognition of our onsite support team—they’ll be delighted to hear that their assistance made a positive difference during setup! Thank you as well for the thoughtful suggestions. We're constantly working to enhance the user experience and improving the photo display along with adding a flagging/comment feature for community moderation are both great ideas that our team are reviewing. We're honoured that you've recommended Canapii across multiple organizations and that you’ve seen our growth first-hand. Hearing how participants were able to personalize their forum experience, network, and even schedule ad hoc meetings using our features is exactly what motivates us. Looking forward to supporting your future events! ### 8. User friendly event management platform **Rating:** 4.5/5.0 stars **Reviewed by:** Daisy T. | Faculty/staff recruitment and retention specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Canapii?** Centralize event attendance and engagement in a easy to use system and visually appealing platform. **What do you dislike about Canapii?** It is one more app to add to the phone. Nothing else. **What problems is Canapii solving and how is that benefiting you?** No need for paper since the agenda is online so I love that piece of not wasting paper. We are also a large organization and the event helped with networking and real time announcements. **Official Response from Claire Wince:** > Thank you so much for your thoughtful review and kind words! We’re pleased to know that you’re enjoying the centralized event management features and the visual design of the platform and that going digital has helped your organization reduce paper waste while enhancing networking and communication during events - that's exactly the kind of impact we aim for. We appreciate your note about the mobile app and while we strive to offer convenience through mobile access, we understand that adding another app can be a hurdle for some users. Thanks again for choosing Canapii, we’re excited to keep supporting your events in smarter, more sustainable ways! ### 9. A Seamless Event Management Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ali F. | Event Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Canapii?** The event platform can do everything you need it to do, and more, one of the standout aspects is their exceptional customer service. The support team is responsive, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly. Any questions or issues are quickly resolved, making the entire process stress-free. **What do you dislike about Canapii?** The only issue I encountered was the number of campaign credits available, but again, this was quickly fixed by the Canapii team. **What problems is Canapii solving and how is that benefiting you?** Canapii allows for a bespoke email address to be used to send out our invitations and campaigns. In previous software we had an issue where our guests had already unsubscribed from a particular email address relating to that software meaning they were not receiving our emails. **Official Response from Gemma Edwards:** > Thank you for your amazing review! We're delighted to hear that you had a seamless event management experience and that our platform exceeded your expectations. Our team is dedicated to providing exceptional customer support, so it's fantastic to know that you felt well taken care of throughout the process. We appreciate your feedback on campaign credits and are happy we could resolve it quickly! It’s great to hear that our custom email-sending feature has helped your invitations and campaigns reach the right audience. We’re always working to make event management smoother and more efficient! We look forward to supporting your future events! 🚀 ### 10. World class event software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Canapii?** I attended a recent tech event that used Canapii for their mobile app. Most events used Cvent or their own custom thing and usually that's a bad experience. Canapii facilitated the best networking experience I have had onsite at an event – their meeting system is best in class and allowed me to book tons of meetings with clients and prospects. The best thing was that people actually responded to my meeting requests, attended the meetings and engaged in the app. The app had built in calendar integration, email invitations and notification reminders. I was pretty engaged with the app through out the event, using it a lot. **What do you dislike about Canapii?** It'd be cool to have an interactive floorplan that linked to my personal agenda, so I could see exactly where my meetings and sessions were when I clicked on the floorplan. Otherwise, I was happy with the experience. **What problems is Canapii solving and how is that benefiting you?** I attend lots of industry events every year, and it becomes annoying to download and navigate different apps that makes finding out simple information about transportation, agenda, who is attending, exhibitors etc. so complex. I liked that with Canapii I could register, see all the logistical infor, and then instantly see the attendee list, book meetings, and add sessions to my calendar. I was able to chat with other attendees before I arrived onsite to plan drinks/coffees too which ultimately made my time at the event more valuable. **Official Response from Claire Wince:** > It's fantastic to hear that Canapii helped you have such a productive and engaging networking experience! We are really pleased to hear that the meeting system, calendar integration, and notifications made it easy for you to connect with clients and prospects. We also really value your suggestion about an interactive floorplan linked to your agenda. That’s a great idea and something we’ll definitely consider as we continue to improve the platform. Thank you very much for your feedback — we’re so glad Canapii added value to your event experience! ## Canapii Discussions - [Are you ready to cooperate in North Africa ?](https://www.g2.com/discussions/are-you-ready-to-cooperate-in-north-africa) - 3 comments, 2 upvotes - [because is send gifts yours customers ?](https://www.g2.com/discussions/because-is-send-gifts-yours-customers) - 1 comment, 1 upvote - [Can I use it for my class project?](https://www.g2.com/discussions/can-i-use-it-for-my-class-project) - 3 comments, 1 upvote - [When was Canapii founded?](https://www.g2.com/discussions/when-was-canapii-founded) - 1 comment - [How do you use Canapii?](https://www.g2.com/discussions/how-do-you-use-canapii) - 1 comment - [View Canapii pricing details and edition comparison](https://www.g2.com/products/canapii/reviews/canapii-review-7608003?section=pricing&secure%5Bexpires_at%5D=2026-07-17+17%3A26%3A24+-0500&secure%5Bsession_id%5D=615f577b-fd60-49b1-8f6e-cd35774d4a06&secure%5Btoken%5D=a57d74be48750247c5ed86712930be413ca514d1dd949ca0f2cc16c304a325ac&format=llm_user) ## Canapii Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Generative AI** - AI Text Generation **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture - AI-Powered Matchmaking **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Registration** - Event creation - User registration process - Mobile check-in **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Generative AI** - AI Text Generation **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top Canapii Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,227 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (922 reviews) - [vFairs](https://www.g2.com/products/vfairs/reviews) - 4.7/5.0 (1,714 reviews)