![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.")
BM

Brady M.

Sales Manager

Mid-Market (51-1000 emp.)

3/19/2026

"Phenomenal Support—Issues Resolved in Minutes"

4/5

What do you like best about CallTools?

Bari has been the best support agent that I have gotten, hands down. We have been dealing with an issue regarding leads and I had called in to get support, I told him I had 15 minutes until my team came in to get this resolved and he had all of my issues fixed within 5 minutes. He's a phenomenal agent. You got a good one Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I wish there was a native salesforce integration so that we did not need to do custom development on our end Review collected by and hosted on G2.com.

What problems is CallTools solving and how is that benefiting you?

Speed to lead with both inbound leads calling back and outbound for leads who just had their information submitted. We have had prospects ask what dialer we use when calling back in because we connect to their call so fast Review collected by and hosted on G2.com.

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4.8 out of 5 · Verified reviews from real users

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