For us the unified communication platform is the part that really stands out. Our customers already use various channels every day so being able to manage all interactions in one place meant a lot less back and forth compared to our old phone setup. The team picked it up quickly and the calls connect without fuss. Setting it up was easier than I expected too. Review collected by and hosted on G2.com.

Not much really. It took us a little while to find our way around some of the advanced settings at the start but that sorted itself out fast and has not been an issue since. Review collected by and hosted on G2.com.