G2

Claire D.

SDR Manager

Mid-Market (51-1000 emp.)

5/27/2026

"Clean, Intuitive Dashboard with a Fast Feedback Loop—A Game Changer"

5/5

What do you like best about Caddy?

I live in Caddy - it's open all day and it's the backbone of every 1:1. The dashboard is clean and intuitive, so I can instantly see where calls are breaking down without pulling reports from multiple tools. My reps have are able to easily self-coach because they can understand their own numbers clearly. When we roll out new scripts or update benchmarks, we see the impact almost immediately - that fast feedback loop is a game changer when you're trying to iterate quickly. Review collected by and hosted on G2.com.

What do you dislike about Caddy?

I just wish I had started using it sooner. Review collected by and hosted on G2.com.

What problems is Caddy solving and how is that benefiting you?

Before Caddy, I was piecing together call data from multiple sources and trying to make sense of it manually. Now I have one clean view of call quality, dispositions, and conversion metrics. I coach with real numbers, my reps come to 1:1s already knowing what to work on, and I can report up to leadership with confidence. The customer support goes way beyond answering questions. They help me identify problems within my team I might not have caught on my own and make sure I'm using the platform to its full advantage. Review collected by and hosted on G2.com.