In the early days, our customer success team had to manually copy/paste our product releases, updates and changes in Slack. Across dozens of channels. It was time consuming and difficult to monitor the discussions across each customer channel. Now that we use Butterflye, our customer success team can focus on what matters most: building relationships and solving problems for our clients. Review collected by and hosted on G2.com.

Took some time to learn, but normal for learning new products. Review collected by and hosted on G2.com.