G2

CA

Cheryl A.

Care Team Representative

Information Technology and Services

Small-Business (50 or fewer emp.)

8/31/2023

"Easy to use with some set back and flaws"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

I liked that the calls were directed as if the caller thought they were calling the business contracted and it helped with representing the business in a positive manner. The system was extremely easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

At times the system would go down but I am not sure if it was the system or the company I was contracted to work for. Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

I highly recommend this system. The ease of use after training was easy and very accommodating. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

A contracted business hired from a local government agency Review collected by and hosted on G2.com.