--- title: BulkSMS.com Reviews meta_title: 'BulkSMS.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 266 reviews by the users' company size, role or industry to find out how BulkSMS.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 266 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # BulkSMS.com Reviews **Vendor:** BulkSMS.com **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 266 ## About BulkSMS.com BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more. ## BulkSMS.com Pros & Cons **What users like:** - Users highlight the **reliability** of BulkSMS.com, appreciating its quick message delivery and straightforward functionality. (3 reviews) - Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending messages quickly. (2 reviews) - Users praise the **reliable API access** of BulkSMS.com, ensuring quick message delivery and excellent uptime. (1 reviews) - Users appreciate the **excellent marketing campaign tool** for its direct outreach and effective user response. (1 reviews) - Users value the **wide connectivity** of BulkSMS.com, enjoying easy access in numerous countries. (1 reviews) - Users appreciate the **efficient setup and real-time updates** from BulkSMS.com, saving time and enhancing customer communication. (1 reviews) - Users love the **easy setup** of BulkSMS.com, allowing for quick implementation and efficient resource allocation. (1 reviews) - Effective (1 reviews) - Fast Service (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the interface **not intuitive** , indicating that the user experience could be significantly improved. (2 reviews) - Users find the interface **not user-friendly** , noting that simplicity could be significantly improved for better ease of use. (2 reviews) - Users find the **outdated user interface** of BulkSMS.com lacks modernity, though it remains functional and simple. (1 reviews) - Users find **integration issues** with BulkSMS.com, feeling it's easy to use but outdated in features. (1 reviews) - Users find BulkSMS.com **lacking advanced features** , making it feel outdated despite its ease of use. (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ## BulkSMS.com Reviews ### 1. Simple, Reliable Platform That Makes Bulk Messaging Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ntokozo N. | Software Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about BulkSMS.com?** What stands out most is its simplicity and reliability. You don’t need to be a tech wizard to get started the platform is very straightforward, and sending out bulk messages feels almost as easy as firing off a single text. **What do you dislike about BulkSMS.com?** Bulk SMS is easy to use but feels outdated and lacks advanced integrations. **What problems is BulkSMS.com solving and how is that benefiting you?** Bulk sms solves the challenge of reaching large groups instantly by providing a simple CPaaS solution that lets me send, schedule, and track bulk messages, which saves time, ensures reliable delivery, and keeps communication with clients and teams consistent. ### 2. BulkSMS - Fair messaging solution for business needs **Rating:** 4.0/5.0 stars **Reviewed by:** Meet G. | SDE, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about BulkSMS.com?** Reliability & API Access - Messages usually get delivered quickly with good uptime, and good API provisioning for developers for integrating SMS into apps and services. **What do you dislike about BulkSMS.com?** Their user interface for application is very old and doesn't look modern enough, although gets the task done and keeps things simple. **What problems is BulkSMS.com solving and how is that benefiting you?** It helps send messaging in bulk to customers about various offers and new launches. **Official Response from Michelle Marais:** > Thanks so much for your feedback. We’re really glad to hear that our reliability and API access are working well for your needs. We know the interface could use a refresh - keeping things simple has been our focus, but we’re working on improvements to make it feel more modern too. Happy to be helping you keep your customers updated with offers and launches! ### 3. Simple and easy to use, but much easier to implement **Rating:** 4.5/5.0 stars **Reviewed by:** JORGE F. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about BulkSMS.com?** Sending alerts, very fast at a very fair price, with easy implementation **What do you dislike about BulkSMS.com?** For now, I don't have any dislike of the tool, so there is nothing I don't like. **Recommendations to others considering BulkSMS.com:** None, just keep improving as needed. Regards. **What problems is BulkSMS.com solving and how is that benefiting you?** We have a need to be able to implement in our commercial developments the use of alerts via SMS, and with BulkSMS we solve it at a low cost and very easy to implement. **Official Response from Michelle Marais:** > Hi Jorge, Thank you for your thoughtful review! We’re delighted to hear that BulkSMS.com helps you send alerts quickly, reliably, and at a fair price - and that implementation has been straightforward for your commercial developments. It’s also great to know that our platform is meeting your needs without any current drawbacks. We appreciate your encouragement to keep improving, and our team is committed to continuously enhancing the service to ensure it remains simple, cost-effective, and impactful for your business. Thank you for choosing BulkSMS.com as your messaging partner! ### 4. Good messaging platform for smaller scale businesses to send communication updates. **Rating:** 4.0/5.0 stars **Reviewed by:** Marko P. | Sales Manager at Scarpel, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** New media posts about features and product. **What do you dislike about BulkSMS.com?** More atractive to new partners for sms communications and services. **What problems is BulkSMS.com solving and how is that benefiting you?** Send customers messages about product critical services. This enables them to receive fast updates. **Official Response from Michelle Marais:** > Hi Marko, Thank you for sharing your experience with BulkSMS.com! We’re glad to hear you find value in our feature updates and that our platform helps you deliver critical service updates quickly to your customers. We appreciate your feedback about making BulkSMS.com even more attractive for new partners in SMS communications and services - our team is always looking at ways to improve and expand what we offer, so your input is very helpful. It’s great to know that our messaging tools are supporting you in keeping your customers informed in real-time. Thanks again for being part of the BulkSMS.com community! ### 5. Verybeasy tonset up **Rating:** 5.0/5.0 stars **Reviewed by:** Dave G. | Managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about BulkSMS.com?** I got this set up in less than 30 minutes. I now save around £100 per week in resource time that i can allocate elsewhwere . My customers also get real time updates **What do you dislike about BulkSMS.com?** Havent found any yet, all works fine first time **What problems is BulkSMS.com solving and how is that benefiting you?** We repair tech, now our customers know when their device is ready along with the cost instantly ### 6. Good marketing tool **Rating:** 3.0/5.0 stars **Reviewed by:** Alex G. | Service Desk Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** Excellent marketing campaign tool to reach your audience directly, with very effective reach and user's response. **What do you dislike about BulkSMS.com?** Sometimes, it is hard to implement correctly, especially when complying with EU privacy regulations. **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching the main audience of the campaigns directly and increasing the user's interaction with the promoted item. ### 7. Great Product from Bulk SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Angela F. | Board Trustee, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2024 **What do you like best about BulkSMS.com?** We use BulkSMS.com at Trust My Pet Sitter on a daily basis to keep our customers up to date with communication. SMS means we don't have to worry about them missing an important emails and messages. It is easy to implement, highly adaptable, easy to use and intregrates with our HubSpot CRM. Customer support is prompt and the team get back to you quickly if you need them. **What do you dislike about BulkSMS.com?** I haven't found anything I don't like about BulkSMS. **What problems is BulkSMS.com solving and how is that benefiting you?** Our business can be time critical and some members were missing important emails. Using BulkSMS.com we have been able to dramatically increase timely customer response levels. ### 8. Not too easy to use, we no longer use the product. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BulkSMS.com?** At first we thought it would fit our needs, but it no longer does. **What do you dislike about BulkSMS.com?** The way that you enter phone #'s for the US is a little different but not hard at all. But the ease of use became and issue. **What problems is BulkSMS.com solving and how is that benefiting you?** Constant contact with our customers has been great but the data base was just not too easy to add and make changes to. ### 9. The experience was so nice **Rating:** 4.5/5.0 stars **Reviewed by:** Amol Annasaheb D. | Research And Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** It is fast and reliable. Its great for business. **What do you dislike about BulkSMS.com?** The ui and user is not much simpler, it can be more simpler **What problems is BulkSMS.com solving and how is that benefiting you?** Its easy to reached out costumer and marketing our product and company ### 10. BulkSMS - Full featured, easy to use and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Vent T. | Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about BulkSMS.com?** We use BulkSMS for all our transactional SMS's with ease. We have it natively integrated with ActiveCampaign and our SMS's are sent seamlessly through automations. On the rare occasion we've needed help, their support has always been prompt, helpfuk and professional. Our onboarding experience was great too. **What do you dislike about BulkSMS.com?** Nothing to really dislike about BulkSMS. Sent items in the desktop app doesn't seem to sync. **What problems is BulkSMS.com solving and how is that benefiting you?** Reliable service that is fully compliant with local regulations around SMS sending ## BulkSMS.com Discussions - [How do I use the API with my php code?](https://www.g2.com/discussions/how-do-i-use-the-api-with-my-php-code) - 1 comment, 1 upvote - [How do I use the API system to automate my SMS sending?](https://www.g2.com/discussions/how-do-i-use-the-api-system-to-automate-my-sms-sending) - 1 comment, 1 upvote - [Do the sms's get sent from the same number?](https://www.g2.com/discussions/33963-do-the-sms-s-get-sent-from-the-same-number) - 1 comment, 1 upvote - [How can you send longer text messages?](https://www.g2.com/discussions/33947-how-can-you-send-longer-text-messages) - 1 comment, 1 upvote - [why can you not support bundled sms packages?](https://www.g2.com/discussions/30226-why-can-you-not-support-bundled-sms-packages) - 1 comment - [View BulkSMS.com pricing details and edition comparison](https://www.g2.com/products/bulksms-com/reviews/bulksms-com-review-4596812?section=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A01%3A43+-0500&secure%5Bsession_id%5D=2b268141-ac64-4c50-a87f-7412d415c0cb&secure%5Btoken%5D=6a66c8b6b9078397cb48b5cf547db28c5ca09f2b8c8d3ef499ff90d2771027ad&format=llm_user) ## BulkSMS.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Support** - Documentation - Community Support - Professional Support **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top BulkSMS.com Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,445 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)