G2

Michelle T.

Owner

Small-Business (50 or fewer emp.)

1/18/2022

"My go-to tool for tracking bugs, edits, and getting a site through launch"

5/5

What do you like best about BugHerd?

Hands down, my favorite feature is the ability to track bugs via a Chrome extension. It takes next to no explanation to get clients logging bugs. It saves me tons of hassle and, quite frankly, BugHerd makes the process fun. Yeah, I said it. It's actually really fun to log bugs with BugHerd. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

My only hesitation is in the pricing plans. I don't need it all the time, just for projects that only last about three months at a time. So for my use case I'd prefer a per-project one-time expense rather than a subscription since I have to scale up and scale back the subscription frequently depending on the clients. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

Before BugHerd we legit tracked bugs in the weirdest ways. One client wanted printouts of every page and used post-it notes to mark up edits. Other clients wanted it somehow copied to a Word document so they could use Word's change-tracking tool. The massive benefit is that BugHerd has the user-friendly features so non web-devs can log bugs and changes without training, and it also has the workflows on the back end to make it simple to knock out the changes and keep the project moving forward. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

edit

Hi Michelle,

Really appreciate you taking the time to leave us a stellar review. We definitely think logging bugs with BugHerd is fun here too. :)

Thanks also for sharing your feedback on the pricing plan too - I'll definitely pass that along!

Cheers,

Merrin