G2

Jessica G.

Branding, Content, and Marketing Lead

Small-Business (50 or fewer emp.)

8/6/2026

"Easy Setup, Incredible Support, and Automated QA That Boosts Efficiency"

5/5

What do you like best about BugHerd?

It's just easy, effective, and does exactly what we need it to do. It takes all the manual work out of QA tasks and status tracking and helps us focus on getting the work done. It was so easy to set up, and the onboarding/support was incredible. It's made us more efficient. We love how it takes a screenshot, pinpoints exactly where the issue/need is, captures the tech specs and automatically creates a task. Eliminates a lot of guesswork and back-and-forth. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Hmmm, haven't found one yet, but we're pretty early into using it. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

It's saving time and energy, making us way more efficient and effective. It eliminates a lot of wasted manual effort creating and using docs/spreadsheet trackers for website QA. Instead of spending so much time grabbing screenshots and describing locations of changes, etc....all of that and more is automatically captured. It's also eliminating a lot of back and forth from answering tech specs like what OS/Browser someone's on, and where exactly the change goes, etc. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Jessica,

Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback and glad it's meeting all your expectations so far.

Feel free to contact the BugHerd Support team at any time if you ever need to check in about something: support@bugherd.com

Regards

Marina D.

Marketing Manager @BugHerd