G2

RB

Ryan B.

Studio Manager/Founder

Small-Business (50 or fewer emp.)

7/29/2026

"Simple for End Users, Seamless Dev Workflow Integration"

4.5/5

What do you like best about BugHerd?

There are two things which are outstanding, one is the simplicity for end users, and two is the ability to integrate directly into our dev workflow to facilitate rapid changes. Being able to make quick updates and flow those through to users to review their implemented feedback and get acceptance has been a game changer. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

The heaviness of the script on the front end impacts the performance of the site slightly, but in reality its not too bad compared with the features provided. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

The impact of running impact sessions with users page by page for feedback was costly, using bugherd is a huge timesaver and also helps users provide specificity. Our experience is that users provide more feedback when they are self-guided than when they are in a guided feedback session. The return on investment is a huge advantage to the turnaround of our project changes. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Ryan,

Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback.

I have passed on your comment about the front end script heaviness, to our Product team.

Thanks again!

Regards

Marina D.

Marketing Manager @BugHerd