I appreciate how easy it is to create an event with Brushfire and the support I received throughout the hosting process. The ability to ticket easily and have people access their tickets on their phones made it a simple process. I like that the cost was reasonable. I also find the app very useful for scanning people in, making it an easy process. As an administrator, sending tickets was straightforward. Brushfire made entry smoother and less chaotic, as there was less confusion with tickets, and people knew where their ticket was. I also like using the online outlet for updates and sharing the website. The transition from manually sending tickets and emails to capturing emails and sending reminders was much easier. Review collected by and hosted on G2.com.
I wish I would have had someone specific assigned to me. I was a little confused sometimes on who I should message, and that wasn't super clear. It would have been nice to have my own personal tech that I could have messaged rather than always having to go through the site and ask for help. Review collected by and hosted on G2.com.
Hi Emily!
Thank you for such a thoughtful review! We’re so glad to hear that Brushfire helped make your entire event process easier—from creating your event and selling tickets to mobile ticket access, check-ins, and attendee communication. It’s especially great to hear that the scanning app helped make entry smoother and less chaotic, while automated emails and reminders made it easier to stay connected with your attendees.
We also really appreciate your feedback about having a dedicated point of contact. We understand how valuable it can be to know exactly who to reach out to when you have a question, and we’ll certainly take that feedback into consideration as we continue to improve the support experience.
Thank you again for choosing Brushfire and for sharing your experience with us!
Best,
Rachel Kaiser
Customer Success Manager