![Verified User in Luxury Goods & Jewelry](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Luxury Goods & Jewelry")
AL

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

9/30/2021

"One stop solution for behavior analysis"

5/5

What do you like best about Browsee?

Out of many upsides of Browsee, below are a few:

1. Attention maps: Browsee not only provides Heat and Scroll maps but also attention maps which add yet another dimension to the behavioural analysis. As of now, we know even though our users are scrolling more but their attention is not on the first/second viewport. Immense help in reducing the bounce rate through this insight.

2. Java Script errors: The tool provides you with JS errors that do not happen every time, especially in dev environment. Browsee helps identify such cases and our dev team can now handle these exceptions adding to a more than incremental increase in the user experience since now all the scripts run as desired in most of the environments and scenarios.

3. Quick setup: Just a pixel placement through tag manager or directly in the code and you are ready to go.

4. Sessions replays with time-saving features: Since going through session replays can be a painstaking task, there are some time-saving features like playback speed up to 8x, skippable inactive periods of session replays, timed annotations based on clicks so that you jump directly to the desired step.

5. Easy to use: The majority of our users within the organisation didn't need hand-holding for using the tool as it's very intuitive and easy to use.

6. Third-party integrations like Google Analytics come in handier than they may seem.

7. Privacy settings to hide sensitive information like PII and payment details. Review collected by and hosted on G2.com.

What do you dislike about Browsee?

Probably having a few custom dimensions will add to segment or recording rule creation when we have huge data to analyse from. For example, we can send page type or product category which can quickly help us identify session replays or only record certain product pages or create generic rules on page type etc. Review collected by and hosted on G2.com.

Recommendations to others considering Browsee:

It's a very easy decision to make when getting Browsee for the set features and the support which the Browsee team provides. Review collected by and hosted on G2.com.

What problems is Browsee solving and how is that benefiting you?

Getting to know our user's behaviour which is most importantly their most natural one without any biases. We have been able to improve our conversions and reduce bounce rate, to say the least very quickly. Review collected by and hosted on G2.com.

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Response from Shraddha Srivastava of Browsee

[Editedit](https://www.g2.com/survey_responses/browsee-review-5031638/official_response/edit)

Thanks a lot Ravi for your kind words :) Really appreciate it!

Rating Updated (9/13/2023)
Current UserValidated ReviewerSource: Organic

See what 13 reviewers think of Browsee

4.9 out of 5 · Verified reviews from real users

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