--- title: Brivo Reviews meta_title: 'Brivo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how Brivo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 35 scale: '5' date_modified: '2026-07-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Brivo Reviews **Vendor:** Brivo **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.6/5.0 **Total Reviews:** 35 ## About Brivo Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the largest collection of customer facilities in the world, protecting over 600 million square feet of real estate across 60+ countries. ## Brivo Pros & Cons **What users like:** - Users value the **remote management capabilities** of Brivo's cloud technology, significantly enhancing convenience and efficiency. (2 reviews) - Users appreciate the **excellent customer support** from Brivo, with quick resolutions and helpful assistance. (2 reviews) - Users appreciate the **ease of installation and remote management** of Brivo, along with responsive customer support. (1 reviews) - Users appreciate the **communication speed** of Brivo, with quick resolution times from customer service enhancing their experience. (1 reviews) - Users love the **ease of use** of Brivo, enjoying seamless remote control and excellent customer support. (1 reviews) - Users value the **easy integrations** of Brivo, saving time and enhancing efficiency with seamless connectivity to existing systems. (1 reviews) - Easy Setup (1 reviews) - Users appreciate the **helpful customer service** of Brivo, ensuring quick resolution of any issues faced. (1 reviews) - Installation Ease (1 reviews) - Users praise the **integration capabilities** of Brivo, which streamline operations and enhance overall security management. (1 reviews) **What users dislike:** - Users are concerned about **internet dependency** , as losing connectivity restricts scheduling and user management capabilities. (1 reviews) - Users find the **slow performance** of Brivo frustrating, especially with updates lagging behind during last-minute reservations. (1 reviews) ## Brivo Reviews ### 1. Brivo has been a reliable and convenient solution for managing hotel guest access. **Rating:** 4.0/5.0 stars **Reviewed by:** Brittany O. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Brivo?** The cloud-based system makes it easy to control and monitor everything remotely, which has been a huge time-saver. Customer service is excellent. Easily integrates with PMS. **What do you dislike about Brivo?** It only updates about once an hour, which can be frustrating when we have last-minute reservations. It would be a huge help if it could sync automatically every 15 minutes. **What problems is Brivo solving and how is that benefiting you?** Brivo has solved the hassle of managing physical keys and coordinating last-minute access for guests. ### 2. Easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Brivo?** Brivo is easy to install and the cloud based software makes it a breeze to manage from anywhere. Customer service/tech support is helpful and usually gets issues fixed in one call. **What do you dislike about Brivo?** The only real downside is that if you lose internet, you can’t make changes until it is restored. The system will still function, but you can’t change schedules or add/remove users. **What problems is Brivo solving and how is that benefiting you?** Managing access to sensitive areas without the need for multiple keys. The video integration with EagleEye makes securing properties easy. ### 3. Brivo are the go to for cloud-based access control **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Brivo?** The customer service is very responsive when it comes to resovling issues with their platform or updating it to meet our changing needs. As it's cloud based, I don't have to engage our infrastructure team about software / patch updates. Also the GUI is very intuitive and the whole system is easy to set up - gone are the days were hours are spent in training or having to remember how to do things like run reports. Best of all, we have saved so much time by removing manual data entry as the system integrates seamlessly with our HR/IT systems. **What do you dislike about Brivo?** Some industry specific reports and functions aren't available like in other "enterprise systems", but I'm sure they'll get there as they are always making improvements. **What problems is Brivo solving and how is that benefiting you?** Fast growth - we are growing globally and need a system that can on/offboard lots of staff efficiently Compliance - Integration with AD/SSO/HR systems mean that our auditors have peace of mind, knowing that our intellectual and physical property is only accessible by those who are allowed and due to the integrated systems, security is always up to date Time-saving - Security team is very lean so we don't have lots of resources to find information and with the door access and CCTV being integrated, it means we can find issues quickly and use the analytics to do the work ### 4. Ease of use, features, and installer ease makes this a surefire win **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher P. | Senior Systems Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Brivo?** Best part of Brivo is the training that comes with it. The team that supports this, and the featuresets they add over time make this a fantastic product. From fingerprints, to fobs, to cards, to key codes, to even mobile passes, this company knows what installers, users, and administrators want in a good solid system, and apply it to their products. I highly recommend them. **What do you dislike about Brivo?** There are at times backorders for parts when big orders go through, but its very few and far between. **What problems is Brivo solving and how is that benefiting you?** Easy install for clients that wish to have physical security, with ease of tracking and logging who goes in when and were. ### 5. Excellent Access Control System **Rating:** 4.5/5.0 stars **Reviewed by:** Charlie S. | Technical Operations Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Brivo?** I have found that Brivo has one of the most user friendly interfaces on the market. The flexibility the system offers makes integrating it into either new or existing spaces very easy. **What do you dislike about Brivo?** My only real complaint has to do with the way we, as a dealer, have to access our customers accounts. Having to allow yourself access to remote programming instead of the way it used to be is much more of a hassle than it needs to be. **What problems is Brivo solving and how is that benefiting you?** Brivo makes it easy to remotely administer and control access control systems. The cloud based format is ideal for administrating multiple locations without having to be at any one site. ### 6. Best way to do access control with modern technology **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Brivo?** Cloud, database, Web browser GUI. Constantly innovating new features and integrating with other database software. **What do you dislike about Brivo?** Their readers and credentials are proprietary. If there is a supply chain issue, alternatives are difficult. **What problems is Brivo solving and how is that benefiting you?** Offsite access to the system, allows administrators and authorized users to allow access remotely. Integration with HR databases means no double entry Seamless integration of multiple sites under one platform makes training simple. ### 7. Cost effective Cloud Native Door Access product **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | IT Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Brivo?** Cloud management and API options makes the day to day management easy. **What do you dislike about Brivo?** subscription costs can be difficult to move to from another product that doesnt have Cloud services, but its worth it. **What problems is Brivo solving and how is that benefiting you?** Automatic user provisioning/deactivation with AzureAD integration is a huge time saver on day to day management. System is very easy to use and integrates with our Coram AI Camera system for door entry recording events. ### 8. Love working with Brivo **Rating:** 5.0/5.0 stars **Reviewed by:** Philip W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2024 **What do you like best about Brivo?** It's been great working with Brivo techs. Questions get answered **What do you dislike about Brivo?** Literally nothing. I mean theres a monthly cost, but the value makes that worth it. **What problems is Brivo solving and how is that benefiting you?** Showing video footage of the access control system is incredible! ### 9. Enterprise but simple enough **Rating:** 4.0/5.0 stars **Reviewed by:** Jose R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Brivo?** Ease of use, ability to log in from anywhere, rock solid performance **What do you dislike about Brivo?** Integration with on site systems, no fire integration via software **What problems is Brivo solving and how is that benefiting you?** Ease of use and remote access, multi site admin ### 10. Great Access Control Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Robert F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Brivo?** Easy to use, Easy to Implement, Cloudbased, Great Support, and New Technology **What do you dislike about Brivo?** Fluid Access Doesnt Work correctly, but we were told they are working on this. **What problems is Brivo solving and how is that benefiting you?** User / Key Mangagemnt ## Brivo Discussions - [What is brivo security?](https://www.g2.com/discussions/what-is-brivo-security) - 1 comment - [Are there are plans to have the API for SAML feature added to the software right off the bat?](https://www.g2.com/discussions/29497-are-there-are-plans-to-have-the-api-for-saml-feature-added-to-the-software-right-off-the-bat) - 1 comment - [View Brivo pricing details and edition comparison](https://www.g2.com/products/brivo/reviews/brivo-review-4289973?section=pricing&secure%5Bexpires_at%5D=2026-07-18+06%3A04%3A24+-0500&secure%5Bsession_id%5D=b25d7366-805c-4342-8d4b-3ebcf383e517&secure%5Btoken%5D=1dccf51ca5d64aef0e009cde481f7bc3149e9dfa31d0bfcdbc3f3cad21ce2ae6&format=llm_user) ## Brivo Features **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top Brivo Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (605 reviews) - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (138 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) - 4.7/5.0 (260 reviews)