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Art M.

Executive Manager

Small-Business (50 or fewer emp.)

11/28/2017

"BriteCore changed the direction of our company and opened many opportunities for our future."

5/5

What do you like best about BriteCore?

The web based functionality hosted in the cloud provides our company the means to operate outside the box. Being able to grant access to auditors, regulators and reinsurance partners to our system is extremely beneficial toward the overall process of how our company performs. The system provides a tremendously high level of disaster recovery benefit which has provided the opportunity to create a disaster recovery plan that will allow our company to be up and running within a matter of minutes in the event something would occur to our office. The user friendliness of BriteCore is such that minimal computer skills are necessary for users to be able to appropriately be a skillful user. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

Very little about the system, from my perspective, is disliked. If there is any element of the system that can use some enhancement that would be the tracking of reinsurance claims from a reserving and recovery standpoint. Review collected by and hosted on G2.com.

Recommendations to others considering BriteCore:

If anyone is looking for one of the most technically advanced insurance processing system they will probably not find any better system. Review collected by and hosted on G2.com.

What problems is BriteCore solving and how is that benefiting you?

For a long period of time it was our desire to offer our agents a web based portal where direct online quoting, application submission, live changes to active policies and claims reporting could occur. BriteCore solved this problem for our company. In addition, BriteCore provided our office the ability to be paperless, remote working and a high level of efficiency. It also provided us to the ability to work with service vendors that otherwise would not be available to our company at an affordable cost. Currently, we are receiving over 47% of premium payments electronically which is a fully automated process that does not have to be touched by humans. This frees up a tremendous amount of staffing time that allows us to dedicate their sources to other projects. Just a few of many benefits we have realized. Review collected by and hosted on G2.com.

BriteCore Reviews & Product Details

BriteCore provides P&C insurers with a cloud-native core insurance platform designed to drive business growth, enhance operational efficiency, and offer unparalleled flexibility. The BriteCore Platform enables insurers to seamlessly manage policies, billing, and claims; rapidly configure new products; and access comprehensive reporting and analytics—all within a unified core insurance system that includes user-friendly portals for agents and policyholders. Trusted by over 100 insurers across North America, BriteCore’s policy administration system empowers mid-size carriers and fast-growing MGAs to streamline their operations and confidently compete with the industry's largest providers. ‍ For more information, visit www.britecore.com.

Seller

BriteCore

Discussions

BriteCore Community

Languages Supported

English

Overview by

Marketing Team

Value at a Glance

Averages based on real user reviews.

Time to Implement

10 months

Return on Investment

19 months

View More Pricing Information

Top-Rated Alternatives

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BriteCore Media

BriteCore Demo - Why BriteCore is the Preferred Choice for Insurance Carrier Executives

BriteCore is modernizing the P&C insurance industry with our advanced, cloud-native policy administration system. Designed specifically for carriers and MGAs, the BriteCore Platform offers unparalleled efficiency, scalability, business insights, and security, tailored specifically for the dem...

BriteCore Demo - Elevate Your Underwriting Process

BriteCore's cloud-native policy administration system represents a significant leap forward in the world of underwriting. Its combination of modern cloud technology with streamlined quoting and policy management, ushers in a new era of enhanced risk assessment, automated workflows, and real-time ...

BriteCore Demo - Modernize Billing with BriteCore’s PAS

Welcome to the future of billing management for P&C insurers and MGAs with BriteCore's cloud-native policy administration system. Designed specifically for the modern billing manager, our core insurance platform offers an array of features to streamline your billing processes, enhance efficie...

BriteCore Demo - Streamlined Claims Processing for Managers and Adjusters

In the dynamic world of P&C insurance, claims managers and adjusters face a multitude of challenges. BriteCore's cloud-native policy administration system is specifically designed to address these challenges, offering a sophisticated, efficient, and agile solution.

BriteCore Demo - PAS as a Strategic Asset

BriteCore's modern cloud-native policy administration system is more than just a core insurance software solution; it's a strategic asset for finance leaders in the P&C insurance market. As insurers and MGAs embark on their digital transformation, BriteCore's modern policy administration syst...

BriteCore Demo - A Modern PAS for IT Leaders

Welcome to BriteCore, where innovation meets P&C insurance. Our modern cloud-native policy administration system (PAS) is designed specifically for forward-thinking IT leaders in the P&C insurance market. Discover a core insurance platform that not only meets your current needs but also s...

BriteCore Reviews (23)

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Curtis H.

President

Small-Business (50 or fewer emp.)

7/15/2024

"We are a client since 2014. The BriteCore system has been a huge upgrade from our legacy system."

4.5/5

What do you like best about BriteCore?

The system is cloud-based so backup and system maintenance is handled by BriteCore, not by the client. Also, the system is continually being updated and improved. There is no constant "version upgrading" necessary. Last, BriteCore's suite includes all the tools we need to run our P&C insurance business: policy management, quoting and rating, printing, billing, claims management, web portal, mobile app, etc. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

Sometimes BriteCore's non-critical support tickets take longer than expected to be addressed. Generally, the critical tickets are handled relatively quickly. Review collected by and hosted on G2.com.

What problems is BriteCore solving and how is that benefiting you?

Our legacy system was built in the 1990s and provided our policy, billing, and claims management. Our quoting system was from a 3rd party that was not well integrated. Also, accepting traditional electronic payments was difficult. Last, the legacy system had no "self-service" functionality for our policyholders.

Britecore solved those issues by integrating all the tools we need into one system. Plus its billing system has solved the electronic payment issue. Also, through BriteCore's web portal and mobile app, our policyholders now have many self-service options available. Review collected by and hosted on G2.com.

Barbie L.

Secretary-Treasurer

Insurance

Small-Business (50 or fewer emp.)

12/13/2017

"Best full service insurance software provider!"

5/5

What do you like best about BriteCore?

We have been a client of Britecore for about 13 years. The software is great because you have everything in one platform: policy management, claims management, reports and agent quoting. It is a cloud based system, so it is accessible at any time. One of the best things is they are constantly innovating and those innovations are accessible to the Briteocre community. They have great customer support. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

There isn't anything that I dislike about Britecore. They have served us well over the last 13 years Review collected by and hosted on G2.com.

Recommendations to others considering BriteCore:

Best value and an incredible team to work with. Review collected by and hosted on G2.com.

What problems is BriteCore solving and how is that benefiting you?

When we signed on to Britecore, we found an $80,000 reporting difference from our own software. That was justifcation of why we needed a better system that can give us accurate reporting. Having Britecore also helped us through 2 mergers. One of the best things is having the reporting capability to supply the State with information they need for yearly filings as well as 5 year audits. Review collected by and hosted on G2.com.

Eric S.

President & CEO

Small-Business (50 or fewer emp.)

7/16/2024

"BriteCore review"

4.5/5

What do you like best about BriteCore?

Ease of use. Onboarding a new user for the carrier & an agency/producer. Easy to navigate. Agent experience for quoting and application submission. Search feature for contact information, policy, claims. The ability to integrate with many partner vendors. The BriteCore community of peers. The cloud based solution provides the ability to access 24/7 anywhere by the carrier and agents securely. Implementation of the lines builder was efficient and met the product and company needs. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

Reporting functionality needs improvement. I see an initiative to work on this. Reinsurance tracking in the system with claims, premium, loss and lae recovery. Review collected by and hosted on G2.com.

Mary Jo R.

Manager

Small-Business (50 or fewer emp.)

7/2/2024

"Real time reports, integrations and team work."

5/5

What do you like best about BriteCore?

We value the real-time reports we use and those available to our agencies. You can easily monitor your company's book of business, growth, production, commissions and losses. The integrations we have implemented are true time savers such as a printing/mailing vendor and inspections. The team we work with is outstanding and very knowledgeable. During our implementation, they worked extremely hard to make sure everything was setup the way we requested. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

There really is no down side to Britecore but it is necessary to learn Quickbooks on-line. Review collected by and hosted on G2.com.

What problems is BriteCore solving and how is that benefiting you?

Previously, it was difficult to find time for everything. We are a small office with just four full-time employees and we service 25 agencies and over 3,400 policies. With Britecore we will become more automated and this will provide additional time to work on projects and also make more agency visits. Review collected by and hosted on G2.com.

Chris A.

CEO

Small-Business (50 or fewer emp.)

7/16/2024

"BriteCore is cloud based and user friendly"

5/5

What do you like best about BriteCore?

With BriteCore being cloud based, it provides our company with the ability to work in the office and remotely. The system is very user friendly and easy to navigate. The ability to integrate with other vendors is very efficient and allows our company to continue to change and grow to meet our policyholder needs. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

BriteCore has played an important role for our company's success since our launch and as long as it continues with enhancements, I have no complaints. Review collected by and hosted on G2.com.

Brandon H.

Secretary

Small-Business (50 or fewer emp.)

6/25/2024

"Easy billing"

5/5

What do you like best about BriteCore?

Before BriteCore we were doing all the billing manually and it would take a full day just for that. Now we come in every morning and it automatically prints them off and has to fold and mail them. There is always someone that if we have a problem we can usually fix it in a day or 2. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

We have only been using BriteCore for a little over a year. So far, the only dislike we have with Britecore, is that we can not use it when the internet is down. But that's not britecore fault on that Review collected by and hosted on G2.com.

Brian T.

President & CEO

Small-Business (50 or fewer emp.)

11/28/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"Our Positive BriteCore Partnership"

5/5

What do you like best about BriteCore?

BriteCore has allowed our company the ability to adapt to constant change by staying current with industry and regulation updates along with providing our policyholders with real time information and access to new product offerings. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

I wish that we would have turned this product on sooner. Review collected by and hosted on G2.com.

Recommendations to others considering BriteCore:

Speak to existing clients and get perspective on what concerns that your company might have. Review collected by and hosted on G2.com.

What problems is BriteCore solving and how is that benefiting you?

Faster turnaround time of new business and policy changes at a reduced cost. Writings have increased for our company every year since launching BriteCore in 2012. Review collected by and hosted on G2.com.

Lori C.

Small-Business (50 or fewer emp.)

7/16/2024

"BriteCore software is an excellent policy admin system."

5/5

What do you like best about BriteCore?

We are able to process policy applications, payments, and claims more efficiently than our legacy system. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

Wish that CAT and ML XOL reinsurance recoveries were automatically calculated but understand that each customer has a different reinsurance structure so it would be difficult as reinsurance is not one size fits all. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

7/18/2024

"President & CEO"

5/5

What do you like best about BriteCore?

Ease of use and integration, excellent features. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

Dislike is a strong word and not applicable. While Customer support is generally favoralbe, occassaionlly a ticket is delayed. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

12/23/2021

"BC is just okay"

2.5/5

What do you like best about BriteCore?

Extremely good at keeping track of each and every possible piece of client information, even all the ones you don't really need or use every day. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

It's honestly one of the slower, least intuitive pieces of software I've used at my workplace. Definitely needs to be more intuitive and have a more up to date interface Review collected by and hosted on G2.com.