G2

Art M.

Executive Manager

Small-Business (50 or fewer emp.)

11/28/2017

"BriteCore changed the direction of our company and opened many opportunities for our future."

5/5

What do you like best about BriteCore?

The web based functionality hosted in the cloud provides our company the means to operate outside the box. Being able to grant access to auditors, regulators and reinsurance partners to our system is extremely beneficial toward the overall process of how our company performs. The system provides a tremendously high level of disaster recovery benefit which has provided the opportunity to create a disaster recovery plan that will allow our company to be up and running within a matter of minutes in the event something would occur to our office. The user friendliness of BriteCore is such that minimal computer skills are necessary for users to be able to appropriately be a skillful user. Review collected by and hosted on G2.com.

What do you dislike about BriteCore?

Very little about the system, from my perspective, is disliked. If there is any element of the system that can use some enhancement that would be the tracking of reinsurance claims from a reserving and recovery standpoint. Review collected by and hosted on G2.com.

Recommendations to others considering BriteCore:

If anyone is looking for one of the most technically advanced insurance processing system they will probably not find any better system. Review collected by and hosted on G2.com.

What problems is BriteCore solving and how is that benefiting you?

For a long period of time it was our desire to offer our agents a web based portal where direct online quoting, application submission, live changes to active policies and claims reporting could occur. BriteCore solved this problem for our company. In addition, BriteCore provided our office the ability to be paperless, remote working and a high level of efficiency. It also provided us to the ability to work with service vendors that otherwise would not be available to our company at an affordable cost. Currently, we are receiving over 47% of premium payments electronically which is a fully automated process that does not have to be touched by humans. This frees up a tremendous amount of staffing time that allows us to dedicate their sources to other projects. Just a few of many benefits we have realized. Review collected by and hosted on G2.com.