# BriteCore Reviews **Vendor:** BriteCore **Category:** [Insurance Suites Software](https://www.g2.com/categories/insurance-suites) **Average Rating:** 4.3/5.0 **Total Reviews:** 24 ## About BriteCore BriteCore provides P&C insurers with a cloud-native core insurance platform designed to drive business growth, enhance operational efficiency, and offer unparalleled flexibility. The BriteCore Platform enables insurers to seamlessly manage policies, billing, and claims; rapidly configure new products; and access comprehensive reporting and analytics—all within a unified core insurance system that includes user-friendly portals for agents and policyholders. Trusted by over 100 insurers across North America, BriteCore’s policy administration system empowers mid-size carriers and fast-growing MGAs to streamline their operations and confidently compete with the industry's largest providers. ‍ For more information, visit www.britecore.com. ## BriteCore Reviews ### 1. We are a client since 2014. The BriteCore system has been a huge upgrade from our legacy system. **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about BriteCore?** The system is cloud-based so backup and system maintenance is handled by BriteCore, not by the client. Also, the system is continually being updated and improved. There is no constant "version upgrading" necessary. Last, BriteCore's suite includes all the tools we need to run our P&C insurance business: policy management, quoting and rating, printing, billing, claims management, web portal, mobile app, etc. **What do you dislike about BriteCore?** Sometimes BriteCore's non-critical support tickets take longer than expected to be addressed. Generally, the critical tickets are handled relatively quickly. **What problems is BriteCore solving and how is that benefiting you?** Our legacy system was built in the 1990s and provided our policy, billing, and claims management. Our quoting system was from a 3rd party that was not well integrated. Also, accepting traditional electronic payments was difficult. Last, the legacy system had no "self-service" functionality for our policyholders. Britecore solved those issues by integrating all the tools we need into one system. Plus its billing system has solved the electronic payment issue. Also, through BriteCore's web portal and mobile app, our policyholders now have many self-service options available. ### 2. Best full service insurance software provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Barbie L. | Secretary-Treasurer, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about BriteCore?** We have been a client of Britecore for about 13 years. The software is great because you have everything in one platform: policy management, claims management, reports and agent quoting. It is a cloud based system, so it is accessible at any time. One of the best things is they are constantly innovating and those innovations are accessible to the Briteocre community. They have great customer support. **What do you dislike about BriteCore?** There isn't anything that I dislike about Britecore. They have served us well over the last 13 years **Recommendations to others considering BriteCore:** Best value and an incredible team to work with. **What problems is BriteCore solving and how is that benefiting you?** When we signed on to Britecore, we found an $80,000 reporting difference from our own software. That was justifcation of why we needed a better system that can give us accurate reporting. Having Britecore also helped us through 2 mergers. One of the best things is having the reporting capability to supply the State with information they need for yearly filings as well as 5 year audits. ### 3. BriteCore review **Rating:** 4.5/5.0 stars **Reviewed by:** Eric S. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about BriteCore?** Ease of use. Onboarding a new user for the carrier & an agency/producer. Easy to navigate. Agent experience for quoting and application submission. Search feature for contact information, policy, claims. The ability to integrate with many partner vendors. The BriteCore community of peers. The cloud based solution provides the ability to access 24/7 anywhere by the carrier and agents securely. Implementation of the lines builder was efficient and met the product and company needs. **What do you dislike about BriteCore?** Reporting functionality needs improvement. I see an initiative to work on this. Reinsurance tracking in the system with claims, premium, loss and lae recovery. **What problems is BriteCore solving and how is that benefiting you?** We sought a solution to replace our legacy policy administration system. We needed a total suite/solution. The company completed an RFP process with a consultant and identified BriteCore as the best partner to meet the company's needs for current and future growth. ### 4. Real time reports, integrations and team work. **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Jo R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about BriteCore?** We value the real-time reports we use and those available to our agencies. You can easily monitor your company's book of business, growth, production, commissions and losses. The integrations we have implemented are true time savers such as a printing/mailing vendor and inspections. The team we work with is outstanding and very knowledgeable. During our implementation, they worked extremely hard to make sure everything was setup the way we requested. **What do you dislike about BriteCore?** There really is no down side to Britecore but it is necessary to learn Quickbooks on-line. **What problems is BriteCore solving and how is that benefiting you?** Previously, it was difficult to find time for everything. We are a small office with just four full-time employees and we service 25 agencies and over 3,400 policies. With Britecore we will become more automated and this will provide additional time to work on projects and also make more agency visits. ### 5. BriteCore is cloud based and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Chris A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about BriteCore?** With BriteCore being cloud based, it provides our company with the ability to work in the office and remotely. The system is very user friendly and easy to navigate. The ability to integrate with other vendors is very efficient and allows our company to continue to change and grow to meet our policyholder needs. **What do you dislike about BriteCore?** BriteCore has played an important role for our company's success since our launch and as long as it continues with enhancements, I have no complaints. **What problems is BriteCore solving and how is that benefiting you?** BriteCore is continuing to enhance its reporting and the implementation of the dashboards. This benefits our company greatly by being able to provide data when needed and to make informed decisions on our products. ### 6. Easy billing **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon H. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about BriteCore?** Before BriteCore we were doing all the billing manually and it would take a full day just for that. Now we come in every morning and it automatically prints them off and has to fold and mail them. There is always someone that if we have a problem we can usually fix it in a day or 2. **What do you dislike about BriteCore?** We have only been using BriteCore for a little over a year. So far, the only dislike we have with Britecore, is that we can not use it when the internet is down. But that's not britecore fault on that **What problems is BriteCore solving and how is that benefiting you?** Keeping better track of the policies we write ### 7. Our Positive BriteCore Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about BriteCore?** BriteCore has allowed our company the ability to adapt to constant change by staying current with industry and regulation updates along with providing our policyholders with real time information and access to new product offerings. **What do you dislike about BriteCore?** I wish that we would have turned this product on sooner. **Recommendations to others considering BriteCore:** Speak to existing clients and get perspective on what concerns that your company might have. **What problems is BriteCore solving and how is that benefiting you?** Faster turnaround time of new business and policy changes at a reduced cost. Writings have increased for our company every year since launching BriteCore in 2012. ### 8. BriteCore software is an excellent policy admin system. **Rating:** 5.0/5.0 stars **Reviewed by:** Lori C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about BriteCore?** We are able to process policy applications, payments, and claims more efficiently than our legacy system. **What do you dislike about BriteCore?** Wish that CAT and ML XOL reinsurance recoveries were automatically calculated but understand that each customer has a different reinsurance structure so it would be difficult as reinsurance is not one size fits all. **What problems is BriteCore solving and how is that benefiting you?** If we need to make forms, underwriting rules and/or rate changes, they are able to make changes to our lines quickly. ### 9. President & CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about BriteCore?** Ease of use and integration, excellent features. **What do you dislike about BriteCore?** Dislike is a strong word and not applicable. While Customer support is generally favoralbe, occassaionlly a ticket is delayed. **What problems is BriteCore solving and how is that benefiting you?** Creating exceelent tools (reports) to manage the business daily, weekly, monthly, etc. ### 10. BC is just okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about BriteCore?** Extremely good at keeping track of each and every possible piece of client information, even all the ones you don't really need or use every day. **What do you dislike about BriteCore?** It's honestly one of the slower, least intuitive pieces of software I've used at my workplace. Definitely needs to be more intuitive and have a more up to date interface **What problems is BriteCore solving and how is that benefiting you?** Managing member records, policy limits, terms, and exclusions. Realizing it's handy to have all those in the same location. It really is the anchor of the process. ## BriteCore Discussions - [What is BriteCore used for?](https://www.g2.com/discussions/what-is-britecore-used-for) - [View BriteCore pricing details and edition comparison](https://www.g2.com/products/britecore/reviews/britecore-review-479427?section=pricing&secure%5Bexpires_at%5D=2026-05-18+11%3A50%3A03+-0500&secure%5Bsession_id%5D=991b889a-cb6e-4e5f-aec9-96e23cbc2100&secure%5Btoken%5D=b62d5aae8887f44b3c0a38711ee79355d32d826f46ab57c4f24f57ec4a3d85f6&format=llm_user) ## BriteCore Features **Claims Submission - Insurance Claims Management** - Document Uploads - Online Claims Forms **Claims Processing - Insurance Claims Management** - Automated Workflow Management - Task Assignment - Case Collaboration **Claims Tracking - Insurance Claims Management** - Claim History - Real-Time Claim Tracking **Claims Settlement- Insurance Claims Management** - Automated Claim Settlement - Payment Processing Integration - Claims Settlement Calculator **Risk Management - Insurance Claims Management** - Fraud detection - Risk Scoring **Analytics and reporting - Insurance Claims Management** - Claim Data Insights - Analytics Dashboards ## Top BriteCore Alternatives - [Guidewire InsuranceSuite](https://www.g2.com/products/guidewire-insurancesuite/reviews) - 4.1/5.0 (24 reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) - 4.4/5.0 (685 reviews) - [ePayPolicy](https://www.g2.com/products/epaypolicy/reviews) - 4.8/5.0 (156 reviews)