I really connected with Brightscout and thought they would do the best job. They’re patient and smart, listen to feedback and constructive criticism, and are always willing to help and available. I think the way they take time to build strategies before getting started is really wonderful, and they’ve been great to work with. They’ve elevated our brand, and the website looks much cleaner and more professional than it did a few months ago, which is supporting our marketing efforts. They’re also helping us improve our brand standards and enterprise look and feel, and optimize our SEO and conversion flows. Now that they understand our brand, customers, and company, I think they have great insight into the industry and B2B SaaS, especially conversions and website user interactions, and can continue to be a great thought leader in that area. Review collected by and hosted on G2.com.

I don’t have any changes I’d request, but it would be helpful to set metrics at the start of a website build and review progress in meetings. I’d like more visibility into how the work is affecting user behavior, such as which pages people visit and how often they interact with content. Review collected by and hosted on G2.com.