G2

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

10/20/2026

"Accurate Multi-Channel Forecasting That Takes the Guesswork Out of Reorders"

4.5/5

What do you like best about Brightpearl?

We sell across Amazon, Shopify and eBay and manufacture overseas, so lead times are long and getting a reorder wrong hurts either way. Too little and we’re out of stock on Amazon and losing ranking, too much and cash is sat on a warehouse shelf.

Inventory Planner has taken most of the guesswork out of that. Forecasts pull from all our channels in one place, it factors in seasonality properly, and the purchase order suggestions are now good enough that we tweak them rather than build them from scratch. The overstock and replenishment reports have also been handy for spotting slow movers we’d stopped paying attention to.

It took a bit of time to get the settings dialled in for our lead times and safety stock, so give yourself a few weeks before judging the forecasts. Support were helpful when we got stuck.

If you’re a growing brand still running reorders off spreadsheets, it’s worth a look. Review collected by and hosted on G2.com.

What do you dislike about Brightpearl?

Depending on your scale it can get expensive. Review collected by and hosted on G2.com.

What problems is Brightpearl solving and how is that benefiting you?

What problems is it solving?

Before, our stock planning was spread across spreadsheets and exports from each sales channel. With Amazon, Shopify and eBay all pulling from the same stock and manufacturing lead times of several weeks, it was hard to see true demand in one place. That led to stockouts on our best sellers, especially on Amazon where running out also costs you ranking, and overstock on slower lines that tied up cash. Building purchase orders was slow and relied too much on gut feel.

How is it benefiting us?

We now have one forecast built from all our channels, with seasonality and lead times factored in. Reorders are quicker because we start from a suggested PO and adjust it, rather than building it from scratch. We’re running out of key products less often, we’ve got better visibility of slow movers, and we can make buying decisions with more confidence about cash flow. It’s also taken a recurring admin job off the team’s plate.

If you can add one real result, like “stockouts down on our top 10 SKUs” or “PO prep cut from a day to an hour”, it’ll make the whole thing far more convincing. Review collected by and hosted on G2.com.