G2

Auriel O.

Technical Talent Sourcer

Mid-Market (51-1000 emp.)

8/14/2026

"Helps us interview better, not just take notes"

5/5

What do you like best about BrightHire?

What I like most about BrightHire is that it lets me be fully present in interviews instead of splitting my attention between the candidate and taking notes. I use it regularly for recruiter screens, and having the recording, searchable transcript, and AI-generated notes afterward makes it much easier to go back and find specific moments without relying on memory or handwritten notes.

I also really value how easy it is to share interviews with hiring teams. We can use real examples to calibrate on what strong versus weaker interview performance looks like, especially in skills interviews, rather than trying to describe it secondhand.

BrightHire has also become a useful interviewer coaching tool for us. Being able to review past interviews helps us see where questions are getting good signal, where an interviewer could dig deeper, and how we can improve the overall quality and consistency of our interviews over time. The AI notes, summaries, and action items are helpful on top of that and save a lot of manual follow-up work.

Overall, I like that BrightHire isn't just a note-taking or recording tool. We use it for interview documentation, hiring team alignment, calibration, and interviewer development, which makes it useful throughout the hiring process. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

There honestly isn't much that I dislike about BrightHire. If I had to identify an area for improvement, it would be that the AI-generated notes and summaries aren't always perfect, so I still occasionally need to go back to the transcript or recording to make sure I have the full context from a conversation.

I also think there's always some consideration around candidate comfort with interviews being recorded, so it's important to be thoughtful about how that experience is communicated. Overall though, neither of these has been a major issue for me, and the benefits of the platform far outweigh the drawbacks. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Before BrightHire, a lot of interview documentation depended on the interviewer taking detailed notes while also trying to stay engaged in the conversation. That can be difficult, especially during recruiter screens or more technical interviews where you want to listen closely and ask good follow-up questions.

BrightHire has made that much easier. I can be fully present in the interview knowing I can go back to the recording, transcript, and AI-generated notes afterward. The searchable transcript is especially useful when I need to quickly find a specific part of a conversation instead of rewatching an entire interview.

It has also solved a bigger calibration problem for our hiring teams. Instead of relying only on written scorecards or someone's summary of how an interview went, we can share the actual interview and use it as a coaching and calibration tool. We've been able to look at examples of stronger and weaker interviews, help interviewers improve the questions they're asking, and coach toward getting better signals from candidates.

From a UX standpoint, I also find it very easy to navigate and search, which matters when you're using it across a high volume of interviews. For me, the ROI is less about one specific time-saving number and more about the combination of time saved, better interviewer coaching, stronger calibration, and having a much richer record of the interview than notes alone could provide. Review collected by and hosted on G2.com.