G2

Katherine V.

Product Administrator

Enterprise (> 1000 emp.)

9/3/2021

"The most amicable, kind, amazing reps you'll ever meet."

5/5

What do you like best about brightfin?

Our direct communication and meetings with Sunny and Lorenzo our Client Delivery managers have helped us make the Holt environment just amazing. I absolutely love and look forward to our meetings. It's like we have our own little team within BrightFin helped us keep all the big stuff under control. I love the way the platform works and how much they offer to help. With how intuitive and amazing the MAX platform is that we're on I'm really excited to see all the new features that we get with the new BrightFin platform. Review collected by and hosted on G2.com.

What do you dislike about brightfin?

Whatever less than nothing is. YOU GUYS ROCK! I have absolutely no complaints with either the service desk or our client managers. Everyone is so helpful, fast, and caring. I guess I do dislike that I can't be best friends with all who work there :( Thank you for existing and making our lives that much easier. Maybe something I would love to add is the ability to send an email to an email account and have that create a ticket from there? That is something that I think would make it just that much better than it already is. Review collected by and hosted on G2.com.

Recommendations to others considering brightfin:

If you are the manager of your company's phone asset management I would definitely recommend having BrightFin help in some capacity. these are intelligent people that know what they're doing and even if they aren't completely hands on with others as they are with us they will be able to assist you on getting on the right path. Review collected by and hosted on G2.com.

What problems is brightfin solving and how is that benefiting you?

Managing expenses, not having to deal with carriers long wait time, having our own personal service desk and set of solutions for phone issues that is practically completely offloaded. I love how they can also handle the entire lifecycle of our devices. From order, to upgrade, to disposal. We can have that all in one place and I think that's awesome! Also the insightful data usage reports as well as the beautiful presentations Sunny makes for us to let us know the status of our accounts, the saving's we're experiencing and other things we can do to reduce cost and overall make our management more neat. Review collected by and hosted on G2.com.