--- title: Brex Reviews meta_title: 'Brex Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1608 reviews by the users' company size, role or industry to find out how Brex works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 1608 scale: '5' date_modified: '2026-07-17' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Brex Reviews **Vendor:** Brex **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 1,608 ## About Brex Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and business accounts — all in one unified system. 95% of customers say switching to Brex is easy. And tens of thousands of companies including Indeed, SeatGeek, DoorDash and thousands more choose Brex for customizable workflows that can handle complex and diverse types of spend and enable the highest levels of compliance with the least amount of friction for employees. This saves time and money through better, proactive controls. ## Brex Pros & Cons **What users like:** - Users value the **ease of use** of Brex, appreciating its intuitive design and organized management of finances. (376 reviews) - Users love the **easy expense tracking** with Brex, simplifying business finances through intuitive features and seamless integration. (133 reviews) - Users praise Brex for its **outstanding customer support** , finding it helpful and responsive in managing banking needs. (121 reviews) - Users love the **easy upload feature** of Brex, making receipt management quick and effortless. (100 reviews) - Users praise Brex for its **efficiency** in managing business finances, offering intuitive tracking and seamless integration. (99 reviews) - Users find the **user-friendly interface** of the Brex mobile app simplifies expense tracking and management efficiently. (96 reviews) - Simplicity (95 reviews) - Virtual Cards (94 reviews) - Expense Tracking (86 reviews) - Convenience (85 reviews) **What users dislike:** - Users experience **approval issues** with Brex, often facing denied transactions due to misclassified spending categories. (55 reviews) - Users note the **stringent approval process** may limit access for smaller or less-funded businesses, causing frustration. (26 reviews) - Users find the **manual entry cumbersome** , especially for recurring subscriptions and lack of user-friendly integrations. (25 reviews) - Users report **upload issues** with Brex, including ineffective receipt scanning and trouble with virtual card functionalities. (25 reviews) - Users often face **card issues** with Brex, including difficulties in payment and inappropriate spending category assignments. (24 reviews) - Receipt Management (23 reviews) - Credit Issues (22 reviews) - Users find **limited travel options** with Brex, including lack of perks and issues with virtual card usability. (22 reviews) - Users express frustration with **poor customer support** , feeling unassisted during setup and implementation challenges. (19 reviews) - Integration Issues (16 reviews) ## Brex Reviews ### 1. Effortless Virtual Cards and Automation for Streamlined Expenses **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan M. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Brex?** I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient. **What do you dislike about Brex?** At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name. **What problems is Brex solving and how is that benefiting you?** Managing vendor and SaaS service payments in various regions and currencies can be complex. This platform helps streamline those transactions, making it easier to handle payments across different countries and currencies. **Official Response from Brex Support:** > Thank you for the detailed review. We’re glad Brex is helping you move faster with virtual cards, automated invoice matching, and global payments. We also appreciate the feedback on expense view customizations, reporting flexibility, and vendor grouping, and we’ll share this with the team as we continue improving those areas. We're happy to have you as our customer! ### 2. Clean, Fast, and Intelligent Expense Management with Brex **Rating:** 4.5/5.0 stars **Reviewed by:** Joe F. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Brex?** What I like best about Brex is how much faster and easier it makes the entire expense management process. > UI / UX: The user interface is exceptionally clean, modern, and intuitive. As a manager who regularly has to review and approve my team's expenses, the UI makes navigating approvals incredibly seamless and painless. Performance & AI / Intelligence: The software's performance is fast and highly responsive, which allows me to log and complete expenses instantly on the go. Thanks to its smart automation and intelligence, the platform handles data entry on the fly. I no longer have to sit down for a dreaded, time-consuming end-of-the-month review. Integrations & Support / Onboarding: Getting the team onboarded was straightforward, and the system integrates beautifully with our existing workflows. Receipts and data sync effortlessly without manual lag, meaning the software does exactly what it's supposed to do—save us time. **What do you dislike about Brex?** I don't have any major complaints. It does exactly what it's supposed to do, which is saving me from doing massive end-of-the-month expense reports. Any minor issues I've had are usually just down to standard learning curves for new team members. **What problems is Brex solving and how is that benefiting you?** How it benefits me: It gives me my time back. By automating the more tedious parts of expense management, I’m able to focus on managing my team and getting my actual work done, instead of spending time on administrative paperwork. **Official Response from Brex Support:** > Thanks for the review, Joe! We're glad Brex is helping you save time, streamline approvals, and stay focused on leading your team instead of managing expense reports. We appreciate you being part of Brex. ### 3. Effortless Expense Management with Brex **Rating:** 4.5/5.0 stars **Reviewed by:** Robert G. | Advisory Board Member | Digital, Operations & Healthcare, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Brex?** I use Brex for company travel expenses, and I really appreciate how the automatic receipt loading saves me so much time instead of having to manually load receipts. Filing an expense report with Brex is super easy; I simply add a few comments, and the process is complete. The automatic receipt loading makes it really convenient, as it is already there when I log in. Overall, Brex helps eliminate the headache of expense reporting, and I think you all are awesome. **What do you dislike about Brex?** I am not crazy about booking travel on the Brex platform. It isn't horrible, but some of the steps can be a bit time-consuming when looking for specific flights and hotels. **What problems is Brex solving and how is that benefiting you?** Brex eliminates the headache of expense reporting. The automatic receipt loading saves me time, and filing an expense report is super easy. I just log in, and receipts are there; I put in a few comments, and the process is complete. **Official Response from Brex Support:** > Thanks for the feedback, Robert! We're glad the app is making receipt tracking easier. We hear you on the memo field and will pass that along to the team. ### 4. Brex is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Eileen S. | Assitant Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Brex?** Brex makes managing the company expenses seamless. I can anticipate the spending trends based on our historical spending. What I really appreciate is how easy it is to manage staff spending by setting spending limits and rules. The process for onboarding or offboarding a staff member gives me a sense of ease and minimal risk. I also appreciate all the rewards available to the company. **What do you dislike about Brex?** Brex is a fine-tuned operation. They keep coming up with new autamations. The customer service is awesome, whether chatting or by phone; I feel their support is second to none. **Recommendations to others considering Brex:** Compare and you will find that it beats most in regards to cost and reards **What problems is Brex solving and how is that benefiting you?** Brex gives me a great platform to manage our expenses. They also make it easy if a charge needs to be disputed. We use both virtual card and physical cards which helps with renewing software. If an employee leaves the company, their cards are deactivated where no future charges are excepted **Official Response from Brex Support:** > Thanks for sharing your experience, Eileen! We're glad to hear that you've had a positive and easy experience, and we are happy to have you at Brex. ### 5. Clear UX, Fast Support, and Powerful Reporting for Corporate Card Expenses **Rating:** 4.5/5.0 stars **Reviewed by:** Valentina P. | Travel & Expense Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Brex?** I like that employees can see their corporate card charges as they make purchases and can complete their expenses without needing to create a separate expense report. Brex Support is also usually very helpful and quick to respond, and there’s a lot of information available through the support button. The reporting tool is very useful as well; it can handle large amounts of information and is easy to filter. After using the platform for a while, the UX feels clear, and I can easily find everything I need. **What do you dislike about Brex?** The Travel tool should have more approval steps to prevent things to be charged before approval. Also employees have complained that some changes may not save automatically **What problems is Brex solving and how is that benefiting you?** I have a better overview of how employees are spending **Official Response from Brex Support:** > Thank you for the thoughtful review. We’re glad Brex is helping give your team better visibility into corporate spend while making expense management and reporting more efficient. It’s also great to hear our support team has been responsive and helpful—that’s exactly the experience we strive to provide. We appreciate your feedback on the Travel approval workflow and autosave behavior. Insights like these help us continue improving the platform for both admins and employees. Thanks again for sharing your experience. ### 6. Effortless Expense Management and Amazingly Easy to Use! ⭐⭐⭐⭐⭐ **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Premium Resolution Partner PRP, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Brex?** What I like best about Brex is that it’s absolutely amazing and easy to use! The platform simplifies expense management completely, and the seamless dashboard allows teams to track corporate spending in real time with zero hassle. It truly saves valuable time. **What do you dislike about Brex?** What I dislike the most is that the rewards and features are heavily tailored to specific, high-growth startups or larger corporations. For smaller operations or non-tech industries, it can sometimes feel a bit restrictive compared to traditional business options. **What problems is Brex solving and how is that benefiting you?** Brex solves the nightmare of manual expense tracking by eliminating receipts and automating bookkeeping. This benefits me by saving hours on administrative work, allowing me to focus on actual projects rather than submitting reports, while keeping our corporate spending seamless and completely transparent. **Official Response from Brex Support:** > Thank you for the thoughtful review. We’re glad Brex is helping simplify expense management and giving your team real-time visibility into company spending. Saving time and reducing administrative work is exactly what we aim to deliver. We also appreciate your feedback on rewards and features for smaller businesses and non-tech industries. Insights like this help us continue improving the experience for a broader range of customers. Thanks again for sharing your experience with us! ### 7. Simplifies Expense Management, Intuitive and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek R. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Brex?** UI / UX Brex offers an intuitive and user-friendly interface that makes expense management simple across teams. The workflows for submitting, approving, and tracking expenses are straightforward, reducing reliance on finance teams for routine tasks. Real-time visibility into spending helps users quickly understand and act on financial activity without waiting for reports. Integrations Brex integrates seamlessly with our accounting systems, enabling automated transaction syncing. This is especially useful for managing recurring subscriptions like Replit, Claude, and other tools. The integrations reduce manual effort and improve accuracy in financial tracking. Performance The platform performs reliably with real-time updates on transactions and spending. This immediate visibility ensures faster decision-making and helps flag unusual activity quickly. Overall, it handles day-to-day financial operations efficiently without noticeable delays. Pricing / ROI Brex delivers strong ROI by saving time across teams. Automation of expense tracking, approvals, and reconciliation significantly reduces manual workload. The efficiency gained, combined with better spend control, makes it a cost-effective solution for managing company finances. Support / Onboarding The onboarding experience was smooth and frictionless. Setting up accounts, issuing corporate cards, and configuring policies was quick and straightforward. The ease of setup allowed the team to start using the platform almost immediately. AI / Intelligence Brex enhances financial operations through automation and intelligent tracking. Real-time insights into spending patterns help maintain control and improve decision-making. While subtle, these capabilities reduce the need for manual oversight and improve overall financial visibility. **What do you dislike about Brex?** Occasionally, the platform can feel restrictive when it comes to custom expense policies or reporting. Also, syncing or integrations with other tools could be smoother to reduce manual work in some cases. More granular policy control based on roles, category, or conditions would be better, and custom reporting with flexible filter and saved views would be a great improvement. **What problems is Brex solving and how is that benefiting you?** I use Brex to manage expenses, issue corporate cards, and streamline reimbursements. It eliminates manual work like chasing receipts and spreadsheets, enforces spending policies, and offers real-time tracking for better control and compliance. **Official Response from Brex Support:** > Thank you for the detailed review. We’re glad Brex is delivering a strong experience across usability, integrations, and real-time visibility. Making financial operations faster, more accurate, and easier to manage is exactly what we aim for. We also appreciate the thoughtful feedback on policy flexibility and reporting. The need for more granular controls and customizable views is valuable insight, and it helps guide how we continue improving the platform. Thanks again for sharing your experience with us! ### 8. Intuitive Expense Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | Vice President of Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Brex?** I like that Brex integrates well with online purchases and Apple Pay for brick-and-mortar transactions. The process for logging in, reviewing activity, and uploading receipt copies is intuitive and efficient, making it easier to stay on top of expenses. The setup was simple for me as I just received the login and codes. Apple Pay integration was as easy as it could be. Brex met my needs as I transitioned to managing the division, addressing pain points for other leaders and their teams as well. **What do you dislike about Brex?** Selecting account codes is too confusing as there are dozens of options that would never apply to our use, so selecting the proper accounting code is problematic. I do not fault BREX - as this is likely an internal set up issue. **What problems is Brex solving and how is that benefiting you?** I use Brex for purchasing team-related items like insurance licenses and travel expenses. It integrates well with online purchases and Apple Pay. The process of logging in, reviewing activity, and uploading receipts is intuitive and efficient, making expense management easier. **Official Response from Brex Support:** > Thank you for the thoughtful review. We’re glad Brex is making it easy to manage expenses, whether you're using Apple Pay, making online purchases, or capturing receipts on the go. Providing a simple, intuitive experience is exactly what we aim to deliver. We also appreciate your feedback on account code selection. We understand how a long list of options can make coding expenses more difficult, and insights like this help us continue improving the experience. Thanks again for sharing your experience with us! ### 9. Brex Makes Business Travel Effortless — Seamless Booking & Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Brex?** Brex is really easy to use and makes booking travel and submitting reimbursement requests seamless. I travel a lot for work, so have the Brex card and app make my life so much easier. It often fills in information about my trip for me automatically, which is a godsend. Brex's service team is also amazing and has made my experience that much better. Their team is by far the most attentive and effective I've ever worked with. All around an excellent platform and team! **What do you dislike about Brex?** If I have trips and many transactions going on, it can be hard to keep track of certain payments and cancellations. With certain cancellations, I find I have to manually keep track of whether the refund has come through or not, so automating that would be super. **What problems is Brex solving and how is that benefiting you?** Brex is making the whole company travel and reimbursement process so easy. With our old system, we had to upload all of our receipts manually and add each line item individuals to submit for reimbursement. With Brex, if you use the Brex card, the payment is automatically recorded for the company and you don't have to do any manual submission. It also makes company expense guidelines clear, which removes a lot of the guesswork from booking travel and making any other work-related purchases. **Official Response from Brex Support:** > Thank you for the thoughtful review. We’re glad Brex is making business travel and reimbursements easier, from automatic expense capture to a seamless booking experience. It’s also wonderful to hear our support team has made such a positive impression—that’s exactly the experience we strive to provide. We appreciate your feedback on tracking refunds and cancellations as well. Better visibility into those transactions is valuable insight, and we’ll share it with our team as we continue improving the platform. Thanks again for sharing your experience with us! ### 10. Agility and productivity in expense and travel management **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana Z. | Director of Business Operations, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Brex?** Brex is very easy and practical to use for the control and management of resources and users. The product allows having multiple virtual cards for different types of expenses, users, countries, etc., which facilitates traceability and costs. **What do you dislike about Brex?** It's not that I don't like it, I think Brex is great. But what happens to me occasionally is having a purchase declined because the category of the digital store as classified by Brex doesn't exactly match the product and/or service being purchased. In this case, it's necessary to contact our admin, explain the situation, adjust the categories enabled for the card, or generate a new card to redo the purchase. **What problems is Brex solving and how is that benefiting you?** Brex streamlined my purchasing management, giving me more autonomy - before, I was very dependent on the financial team at headquarters. As we work in different countries and time zones, this caused occasional delays. Brex increased our productivity and control over expenses. **Official Response from Brex Support:** > Thank you for the 5-Star review! We’re glad you’re having a great experience with Brex. ## Brex Discussions - [What are Brex alternatives?](https://www.g2.com/discussions/what-are-brex-alternatives) - 1 comment, 1 upvote - [How does Brex earn profit?](https://www.g2.com/discussions/how-does-brex-earn-profit) - 1 comment, 1 upvote - [More Physical Cards?](https://www.g2.com/discussions/more-physical-cards) - 1 comment, 1 upvote - [What will my limit be?](https://www.g2.com/discussions/limits) - 1 comment, 1 upvote - [What integrations does Brex offer?](https://www.g2.com/discussions/integrations-77062426-b534-4cef-a36c-b39beb358129) - 1 comment, 1 upvote - [View Brex pricing details and edition comparison](https://www.g2.com/products/brex/reviews/brex-review-13117993?section=pricing&secure%5Bexpires_at%5D=2026-07-17+23%3A46%3A02+-0500&secure%5Bsession_id%5D=b44767e9-7443-43a6-991e-bf2ea9d7d337&secure%5Btoken%5D=f8d8f0aa7045735e38a62fcefb09a4eea238221a8e51261cbcf208ba5b2aac98&format=llm_user) ## Brex Integrations - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Svb](https://www.g2.com/products/svb/reviews) - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Brex Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Data - Approvals - Alignment **Invoice Management** - Capture - Supplier Portal - Repository **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Dashboard** - Payouts - Fees - Payment Schedule **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Performance** - KPIs - Benchmarks - Forecasting - Savings **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Approval ** - Rules - Workflows - Submit **Integrations** - Subscription Management - Banking - Accounting **Analytics** - Due Dates - Benchmarking - KPIs **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Analytics/Reporting** - Cash Balance - ARR - Valuation - Customer Metrics - Expenses **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Reporting** - Real time - Multiple Views - Export - Budgets **Agentic AI - Recurring Revenue Finance** - Multi-step Planning **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Brex Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,452 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,127 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,008 reviews)