Avinash R.
AR
Associate Director
Small-Business (50 or fewer emp.)
"Intuitive UI and Features That Make Onboarding Fast"
4/5
What do you like best about Braze?

The features and UI are intuitive, so even a non-tech person can learn the tool easily and get onboarded in much less time than it typically takes with other Martech tools. I also liked the new feature launched recently that automates the IP warm-up process. It’s going to solve an important pain point for any organization when setting up IPs and warming them up, because it reduces a lot of back-and-forth work and makes the overall process much smoother. Review collected by and hosted on G2.com.

What do you dislike about Braze?

Support feels limited, and when something goes wrong it often takes a long time to get a response from the support team. Also, some of the documentation available on the website seems outdated. Review collected by and hosted on G2.com.

See what 1697 reviewers think of Braze

4.5 out of 5 · Verified reviews from real users

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