I love how Brandwatch Social Media Management keeps all feedback organized, which is really helpful. It saves me a bunch of time since it can schedule posts for me on Instagram, Facebook, and TikTok. What I like most is how easy it is to see all of my clients' content in one place and how easy it is to keep their feedback and approvals organized. The calendar view lets me see all of the posts going out on a certain day, which helps me and the clients stay organized. It's nice to be able to check that all of my clients' posts went out on a certain day. Plus, the fact that I can do engagement in Brandwatch is a game changer. Managing all of my clients and their posts and engagement in one place is really convenient. The initial setup of Brandwatch was pretty easy since it's intuitive, and it took me about a week to fully understand the software and feel 100% comfortable using it. Review collected by and hosted on G2.com.

The only thing that bothers me sometimes is the channels will disconnect and then I have to reconnect my clients Instagrams or Facebooks to Brandwatch which can be time consuming. I think that if Brandwatch could just make sure that the accounts stay connected would be great, unless of course the client changes their password or something then you need to reconnect -- I understand that. But randomly disconnecting is a bit frustrating Review collected by and hosted on G2.com.