I like that Brainfish suggests updates to our content based on how users interact with our platform. It also automatically updates articles when we release a new feature. The Slack integration is fantastic because it allows us to create knowledge base articles directly from a Slack thread, which speeds up our workflow. I appreciate the separate segmented agents feature that helps us handle different use cases effectively. Brainfish is not a bloated platform; it offers exactly the features we need for AI-first support. The initial setup was very easy and took less than two weeks. Review collected by and hosted on G2.com.

I think more out-of-the-box integrations of the same caliber as Slack would be amazing. Review collected by and hosted on G2.com.