# Box Reviews
**Vendor:** Box  
**Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 5,226
## About Box
Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity



## Box Pros & Cons
**What users like:**

- Users love the **ease of use** of Box, enjoying its intuitive interface and effortless file management. (104 reviews)
- Users value Box for its **rock solid security** and reliable access, ensuring safe and efficient document management. (59 reviews)
- Users value Box for its **robust sharing options** , enhancing collaboration and streamlining workflows for better productivity. (59 reviews)
- Users appreciate the **easy sharing** of Box, enjoying seamless collaboration and secure access controls across teams and departments. (54 reviews)
- Users value Box's **seamless integration** with tools, enhancing productivity and simplifying file management across platforms. (49 reviews)
- Collaboration (38 reviews)
- Easy Integration (35 reviews)
- Integrations (35 reviews)
- Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (35 reviews)
- Easy Collaboration (34 reviews)

**What users dislike:**

- Users experience **slow performance** with Box, especially during uploads and syncs, leading to frustration and outdated files. (31 reviews)
- Users consider Box's pricing model to be **expensive** , particularly challenging for smaller teams needing advanced features. (29 reviews)
- Users face **storage limitations** on Box, requiring upgrades for adequate space and causing slow upload speeds. (21 reviews)
- Users experience **performance issues** with slow upload/download speeds and frustrating sync delays for large files and folders. (20 reviews)
- Lacking Features (17 reviews)
- Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (17 reviews)
- Users report **connectivity issues** with Box, facing syncing problems and limited connection options while using the service. (16 reviews)
- Interface Usability (16 reviews)
- Cost Limitations (14 reviews)
- Learning Curve (14 reviews)

## Box Reviews
  ### 1. All-in-One Secure Collaboration and Content Management in the Cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Box?**

One thing that I really appreciate in Box is the way it integrates the functions of security, collaboration, and content management in one cloud application. This tool enables users to easily share, access, and manage their files online while at the same time ensuring adequate protection and governance of the information.

In addition, the collaboration feature in Box is rather helpful, especially the real-time sharing capability, the version control options, and the integration with workflows. Using the platform becomes essential in organizations where many teams create lots of documentation because it ensures that there is a centralized place where all documentation can be stored while being accessible with the right permissions.

One more positive aspect is that the tool integrates with various productivity and collaboration applications as well as with enterprise solutions.

**What do you dislike about Box?**

Box also suffers from one major disadvantage in that when using huge file sizes or folder sizes, the platform may be slow.

One major problem with Box is that even though collaboration and sharing is quite easy and straightforward, the automation features of workflows are not very sophisticated as compared to other enterprise content management systems.

Access control and permissions also become complicated if one uses the platform in an environment where there are numerous users and documents. Pricing can also be a problem with enterprise-level features and storage capacity scaling becoming quite costly.

**What problems is Box solving and how is that benefiting you?**

Box solves the problem of secure management, organization, and collaboration when working with documents among teams and departments. Prior to using Box, documents were located in different places such as emails, local drives, and several shared drives. As a result, it became hard to organize collaboration and maintain document versions. Moreover, the distribution of sensitive information also required some effort.

Now that the company has switched to using Box, everything has changed dramatically. Documents are easily and centrally stored, accessed, and collaborated upon using a single system, irrespective of the team's or individual's location. Real-time collaboration and version tracking help reduce the time needed for making sure that document versions have been updated. Additionally, Box allows users to see which person is responsible for the document.

Moreover, the introduction of the cloud storage system has increased the level of workflow efficiency. Documents are easily accessible via a single centralized place and do not require going through emails or numerous shared folders. Document collaboration became easier since all activities associated with it are tracked by the system.

  ### 2. Seamless, Secure File Collaboration with Box

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jose P. | Sales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Box?**

What I like most about Box is how seamlessly it centralizes and secures all our files in the cloud. The platform makes collaboration straightforward, with reliable version control, easy sharing, and strong integrations with the tools we use every day. It keeps everything organized and accessible without complicating workflows

**What do you dislike about Box?**

One thing I dislike about Box is that some of the more advanced settings and admin controls can feel a bit scattered, which makes certain tasks less intuitive. At times, file previews or large uploads can also be slower than expected, especially when working with heavy content.

**What problems is Box solving and how is that benefiting you?**

Box helps solve the challenge of keeping files organized, secure, and accessible across teams and devices. It centralizes all our content in one place, which reduces duplication, improves version control, and makes collaboration much smoother. By having a reliable cloud platform with strong permissions and sharing features, we save time, avoid confusion, and maintain better control over our documents.

  ### 3. Simple File Sharing and Powerful Search for Daily Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan L. | Integrated Designer, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Box?**

As a daily user, uploading and sharing files is really simple, and the feature I use every day is the search function. Searching and finding files with a specific name or similar name, I find the files I need with ease and can easily browse the Box folders using my PC's file browser.

**What do you dislike about Box?**

It can at times be slow, or would randomly crash when searching for files. But a restart usually fixes many of my Box issues and the file renaming at times just does not respond.

**What problems is Box solving and how is that benefiting you?**

Projects we do need storage or backup, because the files we use are usually references for future jobs/projects. Then once final files are ready to send the the client, we'd normally share a Box link to the folders that we've created with all final files for delivery.

  ### 4. Organized File Management for Daily Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** MIHIR U. | Developer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Box?**

I use Box in my project to manage and share client-related documents like API specifications, integration documents, test reports, and release files. In my day-to-day work, I organize files into folders based on modules or releases so that it’s easier to track changes over time.

A common scenario is during client discussions instead of searching through emails, I directly open the required document from Box and share the link. I also use permission settings to control access when sharing with different teams or external users. Version history is useful as well, especially when multiple updates are made to the same document.

**What do you dislike about Box?**

Uploading large files sometimes takes more time than expected, especially when multiple files are uploaded together. Also, when there are many nested folders, it can take a few extra steps to navigate to the exact file. Managing permissions across multiple folders requires attention to avoid giving incorrect access.

**What problems is Box solving and how is that benefiting you?**

Earlier, documents were shared over email or stored across different systems, which made it difficult to maintain a single source of truth. For example, during client calls, different team members sometimes referred to different versions of the same document, which caused confusion.

Now with Box, all documents are stored in one place with proper version control and access management. I can share a single link with the client and update the same document when needed, ensuring everyone is always working on the latest version. This has reduced duplication, improved collaboration, and made document management more structured in our project.

  ### 5. Simple, Easy-to-Use Storage for Important Files

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ste P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Box?**

simple and easy to use. they have build it great secure and easy to share files to other just simple click, add new user or just enjoy some intergrated to their system. I love it. customer support also good they listen to you and try to solve if there a problem and for sure that a plus.

**What do you dislike about Box?**

they give me a very small tiny GB, just 100-150GB, so I can only storage excel and other important stuff

**What problems is Box solving and how is that benefiting you?**

They have solve my most important place to store my important files without have to worry about suddenly lose files like other service like Google Photos. Excel or Mail.
I have just need upload my file there and can be sleep well as I know it's can't be lost.

  ### 6. Simple to Use, Yet More Manual Effort Needed

**Rating:** 2.5/5.0 stars

**Reviewed by:** Lisa B. | Director of Field Enablement , Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Box?**

I really like Box because it's simple to use. It's very easy to set up different folders, and sharing the information within Box is straightforward. I store everything for my weekly newsletter, like meeting and training recordings, and I can just put a link to where it is stored in Box. It also serves well for enablement and training, with specific folders where new hires can watch videos and complete the required trainings.

**What do you dislike about Box?**

It's a double-sided sword. The fact that it is so easy to use makes it a little bit harder to manually manage. Also, sometimes it's hard for people to access if they don't integrate it with anything else.

**What problems is Box solving and how is that benefiting you?**

Box provides a place for editors and administrators to store marketing and enablement collateral, and allows the team access to approved content. It's very simple to set up folders and share information, making it easier to organize and distribute content, like newsletters and training materials.

  ### 7. Simple and Reliable File Storage for Daily Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harshul S. | Sr tech support, Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Box?**

that it makes easy  file sharing and collaboration across the team, web interface is clean, the drag and drop upload save  lot of time when handling multiple docs. Version history is helpful because you can quick go back to older file without worry about losing work. It works well across devices, so accessing files on the go is simple

**What do you dislike about Box?**

the sync client can be bit slow -  gets stuck when handling large folder. Sometimes it take longer than expected for file to update across device which interrupt the workflow. 
interface is good, but a few settings feel buried, so you spend time finding right option. Previewing  doesn’t always work smoothly, and downloading bigger files lag.

**What problems is Box solving and how is that benefiting you?**

keep all files in secure place instead of spreading documents across email local drives, different apps.
 It make sharing much easier because everyone can access same version without confusion. 
version history save time when someone makes a mistake or overwrite  file,  with quickly roll back. 
It improves remote work because file are available from anywhere without  VPN

  ### 8. Secure, User-Friendly Collaboration with Box

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prem K. | Siem Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Box?**

I like Box for its ease of use and strong security features. It makes file sharing and collaboration very simple while still giving full control over access and permissions. I also appreciate that I can access files from anywhere and it integrates easily with other tools my team uses, like Microsoft Office 365 and Slack. The initial setup of Box was straightforward and user friendly, and I didn't have to put in much technical effort to manage basic configurations. Box has improved our file governance and made collaboration more structured, which I find incredibly valuable.

**What do you dislike about Box?**

One area that could be improved is performance as uploads or previews can sometimes feel slow with large files. The search functionality can also be a bit inconsistent when trying to quickly locate specific documents

**What problems is Box solving and how is that benefiting you?**

I use Box for secure file storage, sharing, and collaboration. It helps solve file management challenges by centralizing everything in one place and removing the need to send large email attachments. It also improves teamwork by providing real-time access and version control, while supporting data security through controlled access and permissions.

In addition, Box’s AI capabilities are helpful for smarter search, content insights, and automation. This saves time and makes it easier to find, organize, and manage information efficiently.

  ### 9. Box: Secure, Neutral, and AI-Powered

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon W. | Founder & Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Box?**

I primarily use Box as our team's centralized Source of Truth for project documentation. The ability to set granular permissions and track every 'touch' on a file or folder through the access logs is indispensable, giving me peace of mind regarding security. I'm impressed with Box's ecosystem neutrality which means I'm not confined to Google or Microsoft ecosystems; I can edit a Word doc, then jump into a Google Sheet, and finally a Photoshop file - all stored in the same secure Box folder. The new Box AI features have saved me hours of manual reading by summarizing my research folders instantly. Box acts as secure connective tissue between our Salesforce and Slack workflows, and Box AI helps me query massive folders to find specific data, making it a live, searchable knowledge base. The Box Shuttle tool made the initial data move almost invisible to the rest of the team. I love the new dashboard that shows which integrations are active at a glance, and connecting it to Slack and Microsoft CoPilot took just minutes. Box has become the backbone of our operations, bridging the gap between our Slack channels and Salesforce CRM.

**What do you dislike about Box?**

If I could change one thing, it would be the external sharing experience. While I love the security, my clients sometimes find it frustrating to create an account just to view a password-protected folder. Additionally, while Box Drive is great for saving disk space, the sync speeds for large video files still lag behind some of the more consumer-focused competitors.

**What problems is Box solving and how is that benefiting you?**

Box serves as our centralized Source of Truth for project documentation, solving version control and security issues. It offers granular permissions, ecosystem neutrality, AI-driven insights, and seamless integration with tools like Salesforce and Slack. The seamless migration experience and intuitive interface are also big benefits.

  ### 10. Effortless Content Management, Needs Better Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan J. | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2026

**What do you like best about Box?**

I primarily use Box as a centralized hub for managing, sharing, and collaborating on sales and marketing resources. It safely organizes super important documents in one place rather than having them scattered across a desktop, centralizing everything neatly. I like that it makes content management feel effortless while giving control and structure. Box provides both speed and control, removing a lot of manual steps so everything I need is right where I expect it. On the control side, I know everything in Box is approved, so there's no worry involved. Lastly, the initial setup was very easy since it's easily accessible via our one login portal.

**What do you dislike about Box?**

Sometimes there is integration friction where syncing content isn't 100% seamless.

**What problems is Box solving and how is that benefiting you?**

Box centralizes and organizes important documents, making content management effortless and freeing me from manual steps. It provides control and structure, ensuring everything I need is ready and approved, saving me from digging through email threads.

  ### 11. Seamless Collaboration and Robust Security in One

**Rating:** 4.5/5.0 stars

**Reviewed by:** abdo e. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Box?**

I use Box primarily for securely storing and sharing SQL scripts, data reports, and large Excel datasets, and it acts as a central hub for collaborating with my team on various data projects. What I like most is the seamless integration with other tools and the drag functionality which makes uploading large datasets very fast. Also, the advanced search feature helps me find specific data files instantly, saving me a lot of time. The seamless integration is vital because I can open and edit my Excel files or data sheets directly within Box using Microsoft 365. The advanced search is a lifesaver when I'm looking for a specific SQL query inside hundreds of folders. It indexes the content, not just the file names, which makes my workflow much more efficient. The initial setup was incredibly straightforward and fast. The Box Drive feature allowed us to integrate the cloud folders directly into our local file explorers, so the team didn't need any special training, and we were able to migrate our existing data and set up user permissions within just a couple of hours. My team switched from Google Drive to Box because it offers much better enterprise-grade security and more advanced administrative controls. For our data projects, Box's ability to manage permissions and external collaboration feels more professional and secure.

**What do you dislike about Box?**

The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the free version has a limited storage capacity compared to competitors, and the file size limit for uploads on the basic plan can sometimes be a hurdle when dealing with very large database backups.

**What problems is Box solving and how is that benefiting you?**

I use Box for securely storing and sharing SQL scripts and data reports, ensuring access to updated data. It solves version control issues and prevents data loss, providing a secure cloud environment for team collaboration on data projects.

  ### 12. Easy Collaboration/Photo/File Sharing Utility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2017

**What do you like best about Box?**

The ease of which files can be shared as well as the ability to limit who has access to what is shared.

**What do you dislike about Box?**

There really isn't much to dislike, at least in the capacity I was using the app.

**Recommendations to others considering Box:**

If you need to store and manage your digital assets, this is a great, easy to use storage solution. It is user friendly, simple to store, access and share files and easily searchable with user identified tags and a simple search feature.

**What problems is Box solving and how is that benefiting you?**

Photo sharing was made easy for me. I primarily used box when I worked for a minor league basketball team in the Public/Media/Community Relations department, and our team photographer could post his team shots to the site where I could retrieve them and use them with ease. I was also able to share content with our charitable partners on a limited basis.

  ### 13. Transforms Media Management with Robust Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Serafini O. | Media Operations Coordinator, Broadcast Media, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Box?**

I like how Box reliably handles large media files that are central to our broadcast work without constant upload failures or slow performance. Its secure permission controls stand out, allowing us to safely share sensitive production materials with external partners while restricting access as needed. The platform's consistent sync and strong version control keep our team aligned, even when working remotely across different departments. It removes friction from collaboration and lets us focus on production rather than file management issues. Additionally, the initial setup of Box was straightforward and relatively easy, with clear, step-by-step guidance.

**What do you dislike about Box?**

Upload speeds for extremely large high-resolution video files can still be slower than ideal, especially during peak production periods. Even with stable internet, processing big raw footage files occasionally takes longer than expected, which can delay editing and post-production timelines.

**What problems is Box solving and how is that benefiting you?**

Box centralizes our media files, ensuring version control and reducing errors with outdated cuts. It secures content during sharing and meets compliance needs. Its stable handling of large files prevents slowdowns, supports collaboration, and streamlines broadcast production. Overall, it reduces reliance on physical drives and workflow disruptions.

  ### 14. Security and Collaboration Centralized for Libraries

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bolognese P. |  Library Services Coordinator, Libraries, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Box?**

What I appreciate most about Box is its strong security and precise permission management, which is extremely important for our library in Germany. We store a large number of rare digital archives, reader information, and internal administrative documents, and Box allows us to set different access rights for different staff and external partners to ensure the safety of precious materials and personal data. In addition, its stable cloud storage and convenient file sharing functions are very practical. We no longer need to transmit large scanned files and collection materials via email, and team members can access the latest files remotely. The version tracking function also avoids confusion caused by repeated modifications of documents. The system is simple to operate and easy for all team members to get started. It centralizes all kinds of library documents, making file management more standardized and efficient, and strongly supports our daily work and archive preservation.

**What do you dislike about Box?**

While Box serves our library’s core needs well, there are a few areas that feel less ideal for our daily work in Germany. The interface for organizing large batches of digitized archival materials can feel rigid. We often manage thousands of scanned historical documents, images, and media files, and the platform lacks flexible bulk tagging and advanced filtering options, making it slower to sort and retrieve special-collection items. File preview for high-resolution scans and rare-format documents sometimes loads slowly or doesn’t display correctly on lower-bandwidth connections, which is inconvenient when staff work remotely or from branch libraries.

**What problems is Box solving and how is that benefiting you?**

Box centralizes our library's digital materials, replacing scattered storage methods. It enhances security, ensuring compliance with data protection rules by controlling access. Box also facilitates collaboration by securely sharing large files, and version tracking helps avoid document confusion.

  ### 15. Secure Cloud Storage with Seamless Collaboration for Facility Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gleyciane R. |  Facility Management Specialist, Facilities Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Box?**

I appreciate how well Box fits our daily facility management work in Germany. Its permission control is very precise, allowing us to set different access rights for internal teams, on-site maintenance staff, and external vendors, ensuring the security of building drawings, maintenance records, and contract documents. The file storage and sharing function is stable and efficient. Field personnel can view the latest data in real-time through mobile devices, greatly improving the speed of information synchronization. Box's cloud storage is reliable with good version management, so we don't lose important files or use wrong versions due to repeated modifications. The simple interface and easy operation also let the whole team get started quickly, effectively improving the efficiency of daily work.

**What do you dislike about Box?**

The mobile interface can feel slow when accessing large technical drawings and inspection reports on-site, which is frustrating for field staff with limited network speed. File organization for high-volume maintenance records and project documents could be more flexible; the folder structure lacks some advanced tagging and quick-filtering features that would help us locate compliance files faster. Occasionally, syncing between desktop and mobile is delayed, leading to brief confusion over whether team members have the latest document version. Some of the collaboration tools also feel overly formal for quick internal updates, and integration with certain on-site maintenance tools we use isn’t as smooth as we’d like.

**What problems is Box solving and how is that benefiting you?**

I use Box to manage documents and collaboration efficiently, solving issues of scattered files and ensuring secure access. It enhances real-time information sharing, reduces errors, speeds response times, and supports compliance with data privacy standards.

  ### 16. Robust Collaboration with Security, Slightly Pricey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tajinder N. | team lead, Telecommunications, Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Box?**

I like how Box balances security and ease of collaboration. It feels tightly controlled for sensitive files with strong permissions, audit trails, and compliance features, while still enabling teams to share and co-work smoothly both inside and outside the organization. The granular permissions and security allow very specific access levels, which is great for regulated industries or companies handling confidential data. I appreciate the clean collaboration features like versioning, comments, and shared folders which make it easy to track changes and keep discussions organized. The strong integrations ecosystem is another plus, as Box works well with Microsoft 365, Google Workspace, and hundreds of other apps, allowing me to keep documents in Box while using my favorite productivity tools. I also find the initial setup of Box super handy and friendly.

**What do you dislike about Box?**

Everything is superb except you can slow down the prices

**What problems is Box solving and how is that benefiting you?**

I use Box for secure cloud storage and file sharing. It helps me manage documents with controlled permissions and audit logs, making collaboration easy without email chains.

  ### 17. Helpful Daily Document Storage with Anywhere Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikas K. | Senior Process Associate, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about Box?**

This is a very helpful app. I use it daily to store my documents, data, and photos, and I can access them from anywhere. I recommend using this app.

**What do you dislike about Box?**

I don’t really have anything negative to say about the Box app. The only issue I’ve noticed is that uploads can be slow.

**What problems is Box solving and how is that benefiting you?**

Box helps me in many ways. I’m an iPhone user, and I can’t download everything directly on my phone, so I use the Box app to store, download, and edit my data on my iPhone. For me, it’s a saviour.

  ### 18. Box’s Standout Security for Protecting Sensitive Files

**Rating:** 4.5/5.0 stars

**Reviewed by:** 임동근 . | Research Fellow, Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Box?**

The security features are what stand out the most to me. I also use services like Dropbox and iCloud Drive, but Box feels much more focused on protecting sensitive files. When working with important documents or research data, that extra level of security is really reassuring.

**What do you dislike about Box?**

Because the platform prioritizes security, some actions require additional steps. For new users, this can make the system feel a bit complicated at first. It usually takes a little time to get familiar with the workflow.

**What problems is Box solving and how is that benefiting you?**

Box helps solve the challenge of securely sharing data with collaborators. When exchanging datasets with other researchers, protecting the data is critical. Box makes it easy to share files while maintaining strong security controls.

  ### 19. Streamlined Collaboration, Minor Lag with Large Files

**Rating:** 4.5/5.0 stars

**Reviewed by:** John Paul O. | Loan Officer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Box?**

I use Box for secure business collaboration, AI-powered insights, workflow automation, and the seamless app ecosystem. I like the workflow automation feature, especially Box Relay, which helps me by acting as the connective tissue between different tools like DocuSign and Slack. For instance, when a client uploads a signed PDF, it automatically notifies the sales team, which is a great time-saver. I think Box is smoother, fast, and reliable compared to tools like Google Drive and Dropbox. The initial setup was super easy and user-friendly.

**What do you dislike about Box?**

I don't like the big file lags. When working with massive files, Box sometimes feels sluggish.

**What problems is Box solving and how is that benefiting you?**

I use Box for secure collaboration and integrating tools like Slack and DocuSign. It automates workflows, saving hours spent manually searching through PDFs, contracts, and spreadsheets.

  ### 20. Effortless and Secure File Sharing Across Platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Box?**

I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some clients use Microsoft 365. It is a safe and secure solution for sharing important data.

**What do you dislike about Box?**

Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not always transfer easily when using Box, and these elements can sometimes be lost or removed.

**What problems is Box solving and how is that benefiting you?**

Box allows me to bridge the gap between Google and Microsoft users, enabling seamless collaboration across different documents. It also supports the secure transfer of sensitive data. I especially value the ability to share links and set them to automatically expire after a certain period, which helps maintain security.

  ### 21. Fast, Reliable File Sharing for Work and Students

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan D. | Digital Marketing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about Box?**

I can upload a wide variety of files for work and for my students, and I have them submit everything through Box. It also handles very large images and other files well, with fast loading when I upload and access them.

**What do you dislike about Box?**

I wish I could change folder colors, or at least have more options for aesthetically organizing things. It would also be great to have some kind of workflow feature—maybe tasks where you can assign people to upload specific items.

**What problems is Box solving and how is that benefiting you?**

It allows me to upload a wide range of file types and sizes. I can upload graphics, logos, and design files, among others, without any issues.

  ### 22. Elevating Collaboration with Secure, AI-Driven Processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** SHIFIN C. | Senior Systems Development Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Box?**

Box is most helpful because it simplifies secure collaboration and content management while offering advanced AI-powered workflows and integrations. Its ability to combine secure cloud storage with powerful collaboration tools, making it easy for teams to manage, share, and work on content from anywhere that made the Box more generous.

The upsides include enterprise-grade security, seamless integrations, strong choice for organizations that prioritize compliance, and user-friendly workflows that boost productivity.

**What do you dislike about Box?**

The least helpful aspects of Box are its relatively higher cost which can be challenging for smaller organizations, its occasional complexity for new users who may face a learning curve during setup, and its limitations in offline access compared to some competitors. While these factors may reduce its appeal for startups or teams seeking simpler solutions, Box continues to excel in enterprise-grade security, compliance support, and seamless collaboration features, making it a strong choice for larger businesses that prioritize data protection and integrated workflows.

**What problems is Box solving and how is that benefiting you?**

Box solves the problem of scattered, insecure, and hard-to-manage files by centralizing content in a secure cloud platform. It eliminates version-control issues with real-time collaboration and ensures compliance with industry standards through enterprise-grade security. By integrating workflows like e-signatures and approvals, Box streamlines processes and boosts productivity. The result is faster teamwork, collaboration, safer data handling, and easier access to files from anywhere benefits me all the time.
We use Box as our central content management platform, storing project files and collaborating across departments. Its version control ensures our teams always work on the latest documents, and the granular permissions help us securely share files with external partners. The integrations with Microsoft 365 and Slack streamline our workflows, reducing the need to switch between tools. Overall, Box has improved our document security, collaboration speed, and reduced duplication of work.

  ### 23. Secure, Modern Collaboration Made Effortless with BOX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose M. | CyberSecurity Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about Box?**

BOX offers a modern approach to sharing and storing information with collaborators and third parties involved in your organization's projects. It ensures safety and compliance with all relevant regulations. You can access BOX from anywhere, and sharing is protected by robust security protocols to prevent data leaks, including integration with other IT security vendors. It provides Ease integration and implementation with IT Security Vendors API which allow to incorporated a security layer for content protection.

**What do you dislike about Box?**

A complete integration with all Crowdstrike data protection settings is still on the roadmap, which would allow for scanning or protecting files stored on BOX.

**What problems is Box solving and how is that benefiting you?**

Sharing files both within the organization and with external third parties is no longer an issue, as it offers comprehensive file control settings that enable monitoring of files and their integration. This provides the ability to enforce compliance for SOC 2, HIPAA and GDPR, IT security posture, and data governance.

  ### 24. Efficient File Sharing with Glitchy PowerPoint Support

**Rating:** 2.5/5.0 stars

**Reviewed by:** Andy H. | Senior Commerce Media Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Box?**

I use Box for sharing, storing, and sending files. I really like the ease of uploading files and dragging them from place to place, which helps me save time. Box also allows multiple people to work on a large file simultaneously, which is really helpful for collaboration.

**What do you dislike about Box?**

Sometimes when working on PowerPoints in Box, there are glitches that don't let you open in PowerPoint, just Google Docs or you make changes and it saves it as a copy which then doesn't capture all the changes. It is quite honestly pushing us away from using Box at the present time. Also, there needs to be a way to get that fixed to avoid this issue.

**What problems is Box solving and how is that benefiting you?**

Box allows multiple people to work on large files, saving me time by making it easy to upload and drag files around.

  ### 25. Efficient, User-Friendly, and Fast-Responding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sidharth C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Box?**

I find Box to be easily accessible software for folder access, which helps me work efficiently. I appreciate being able to download or paste files in a fraction of a second. The ability to copy the link of a saved file and paste it into my work file for easy accessibility is particularly valuable to me. Box's fast response time sets it apart, as other applications take longer to respond. Additionally, the initial setup was too easy, and overall, Box is very user-friendly.

**What do you dislike about Box?**

Box is perfectly right, but there could have been a Trash folder which could be helpful if some files are mistakenly deleted.

**What problems is Box solving and how is that benefiting you?**

I find Box makes file access easy, allowing me to download or paste files quickly. It's fast responding, boosting work efficiency. I can copy file links for easy accessibility.

  ### 26. Secure, Free Storage with Seamless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** David W. | Managing Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Box?**

I like that Box is free and provides me with a good amount of storage, which means I don't need a paid cloud service. It's also secure, so I know that when I put something in Box, it's not going to fall into the wrong hands. The initial setup was very easy, and it has a mobile version that I use as well. I really don't have any complaints about Box; it's there when I need it.

**What do you dislike about Box?**

Maybe if anything, making it easier to search for certain types of files.

**What problems is Box solving and how is that benefiting you?**

Box gives me extra cloud storage for large videos, freeing up space on my computer. It's free and secure, so I don't need a paid service.

  ### 27. Unlimited Storage and Seamless Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara Y. | Digital Campaigns Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2025

**What do you like best about Box?**

I appreciate that Box offers what feels like unlimited cloud storage, as well as signature features through Box Sign. It also promotes collaboration both within departments and among different teams.

**What do you dislike about Box?**

At first, it can seem a bit clunky or awkward to use, especially because it's so large—almost like managing your own database or network. Sometimes, finding the files or information you need for a project with a tight deadline can be challenging.

**What problems is Box solving and how is that benefiting you?**

At our digital firm, the HR and operations teams can access all of our documentation in a secure, centralized location using Box. In my position, I frequently handle requests for proposal, media plans, and advertising memos. Uploading the final versions to Box provides me with peace of mind and helps me stay organized, as I no longer need to search through multiple drafts to locate the approved copy.

  ### 28. Frequent Errors Are a Problem But I Understand It's a Good Solution for Orgs That Must Use MS Office

**Rating:** 1.5/5.0 stars

**Reviewed by:** Alanna H. | Founder and Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Box?**

It integrates with Microsoft Office and has desktop integration. That's about all the positives I can give about Box, unfortunately.

**What do you dislike about Box?**

Frequent errors prevent you from actually using Box as a fairly regular basis. Sync errors, access issues, and sometimes it is unavailable. It prevents work from being done, a literal un-productivity tool sometimes.

**What problems is Box solving and how is that benefiting you?**

Collaborating on documents and deliverables remotely using Microsoft Office is a necessary solution for organizations that can't use Google Docs/Google Drive/Google Workspace.

  ### 29. Great for File Sharing, Needs Better Live Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** James H. | Director of Strategy, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Box?**

I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability to easily keep a shared folder where I can restrict and allow access to different folks, both internal and client, even though we're not on the same company internal platform. The initial setup was pretty easy as it auto-loaded on my computer. Box is super easy and great for collaboration across systems.

**What do you dislike about Box?**

I would like to have live editing so we can edit a document simultaneously. It would also be good for Box to have an AI tool that shows redundancy or gives recommendations on organizing better based on size, file name, or people using it.

**What problems is Box solving and how is that benefiting you?**

I use Box for sharing files across teams and keeping historic project files. It helps with version control and access management, allowing me to easily share folders and restrict access, even with external clients. It's great for collaboration across different systems.

  ### 30. Box Makes File Sharing Fast and Easy for Remote Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam W. | Associate Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Box?**

Box is a great file-sharing platform. I use it daily to support my projects, and it lets us upload and share documents quickly, which is especially important for our remote team.

**What do you dislike about Box?**

Box can be a bit frustrating at times, especially when it comes to moving files around and keeping them in the right order. It also sometimes struggles when I try to download large batches of selected files.

**What problems is Box solving and how is that benefiting you?**

It completely solved our team’s remote work problem. We couldn’t easily share project files with people onsite and at home, and these seemingly endless storage options allowed us to do exactly that… efficiently.

  ### 31. Secure Collaboration with Integration Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oswald C.

**Reviewed Date:** February 10, 2026

**What do you like best about Box?**

I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade cloud tools, security and governance are designed into the platform from the start. It also stands out for secure external collaboration, allowing us to safely share sensitive files with clients, vendors, and external partners while maintaining full visibility and control. The deep integrations with Microsoft 365, Google Workspace, and other business apps create a smooth, unified workflow that cuts down on app switching and saves time. For small teams or individual users, the onboarding flow is intuitive, making it easy to set up and get started quickly.

**What do you dislike about Box?**

I don't like the steep learning curve for advanced features. While basic file storage and sharing are intuitive, configuring advanced workflows and complex permissions needs a significant time investment. New admins often have to rely on Box’s documentation or paid support for these features. I also find the limited offline functionality frustrating. The desktop app’s offline mode is clunky, and files marked for offline access sometimes fail to sync reliably when reconnected. There's also no easy way to bulk-select folders for offline use, which creates friction for teams in low-connectivity environments.

**What problems is Box solving and how is that benefiting you?**

Box provides secure file sharing, eliminating risky methods and ensuring only authorized access. It streamlines collaboration, reducing version confusion and review cycles, and simplifies compliance with built-in governance and retention tools, lessening the legal and administrative burden.

  ### 32. Robust Compliance and AI, But Needs Faster Sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Una D.

**Reviewed Date:** February 08, 2026

**What do you like best about Box?**

I really appreciate that compliance is a core feature of Box, not a paid upgrade. It's the reason so many Fortune 500 companies trust it, as U.S. and global regulatory compliance is built right into the platform without requiring manual IT setup. This is crucial for regulated industries, as it greatly reduces the risk of accidental non-compliance and the substantial fines that come with it. Box's AI capabilities also stand out for transforming unstructured content into actionable, searchable data. Furthermore, Box’s setup process is streamlined and easy, balancing user-friendliness with the necessary security and compliance features essential for businesses, especially those in healthcare, finance, and legal sectors. The initial setup, even for enterprise teams, is much simpler compared to other platforms. Also, the integration with Asana is seamless because I can attach Box files directly to Asana tasks, and any updates sync automatically, ensuring everyone always accesses the latest version.

**What do you dislike about Box?**

I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload failures with generic error messages and limited resumable upload functionality. There are sync delays with Box Drive for large folders, sometimes taking 1-2 hours, which can lead to version conflicts and outdated files. Plus, there's no way to prioritize sync jobs or throttle bandwidth, which can cripple local office or remote user networks.

**What problems is Box solving and how is that benefiting you?**

Box eliminates content silos, providing centralized, secure storage with seamless access from any device. It supports compliance, reducing audit prep time by 80%, and transforming unstructured content into actionable data with AI-powered insights.

  ### 33. Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fiorella C. | Operations Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

  ### 34. Secure Cloud Storage and Smooth Collaboration with Box

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Box?**

The best thing I like about Box is its strong cloud-based file storage and collaboration features. It makes it easy to store files securely, share them, and access them from anywhere. The UI is clean and simple, which helps me keep documents organized. I also like the permission controls that let you set different access levels for team members. Integrations with other tools like MS Office and Google Workspace make collaboration smoother.

**What do you dislike about Box?**

Box can feel a bit slow when uploading or downloading large files. The pricing is also a little high compared to some other cloud storage solutions, especially for smaller teams or individual users.

**What problems is Box solving and how is that benefiting you?**

Box solves the problem of managing files across different devices and teams by centralizing everything in one secure platform. Support is also good for the pricing. Earlier, I had to rely on multiple tools for storage, sharing, and other tasks, which made things more complicated. Box brings these needs together with multiple integrations for file storage, sharing, and version control, which makes workflows easier and more consistent.

Team collaboration has also improved. The AI integration has made it easier to search across documents, and it can even answer questions about them, summarize files, and help me find what I need faster.

  ### 35. A Powerful Tool for Organized and Secure File Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about Box?**

What I like best about Box is its excellent balance of security, simplicity, and collaboration. The platform makes it incredibly easy to store, organize, and share files across teams while maintaining strong access controls and compliance standards.

I especially appreciate the seamless integrations with tools like Microsoft Office and Google Workspace, which allow us to edit documents in real time without switching platforms. The version history and file recovery features are also very reliable, giving peace of mind when working on critical documents.

Overall, Box has significantly improved our document management process by making collaboration faster, more secure, and more organized.

**What do you dislike about Box?**

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool isn’t always as smooth or intuitive as other cloud storage platforms, which can affect productivity during heavy usage.

Additionally, some advanced features and storage limits are locked behind higher-priced plans, making it less cost-effective for small teams or individual users. The interface, while clean, can also feel slightly complex for new users and requires a learning curve to fully utilize all functionalities.

Overall, while Box is powerful and secure, performance consistency and pricing flexibility are areas that could be improved.

**What problems is Box solving and how is that benefiting you?**

Box solves the challenge of securely managing, sharing, and collaborating on documents across teams and locations. Before using Box, keeping files organized, controlling access, and tracking versions was time-consuming and risky.

With Box, everything is centralized in one secure platform with clear permission controls, real-time collaboration, and automatic version history. This has greatly reduced confusion around document ownership, eliminated duplicate files, and improved overall workflow efficiency.

The strong security and compliance features also give confidence when handling sensitive information, while integrations with everyday tools make work faster and more seamless. Overall, Box has helped us stay more organized, collaborate better, and work more securely with far less manual effort.

  ### 36. Box: Smarter Document Sharing, Zero Chaos

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishal D. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Box?**

1. Easy to roll out across teams with minimal onboarding friction.

2. Clean interface makes file management simple even for non-technical users.

3. Integrates smoothly with enterprise apps like CRM, email, and collaboration.

**What do you dislike about Box?**

1. Advanced configuration and governance settings can feel complex.

2. Feature-rich platform can feel heavy for small teams.

3. Costs increase steadily as storage and user base grow.

4. Customer support responsiveness varies by subscription tier.

**What problems is Box solving and how is that benefiting you?**

1. Replaces scattered file storage with one secure, centralized platform.

2. Makes sharing with clients and partners simple without losing control.

3. Reduces risk by controlling who can view, edit, or download documents.

  ### 37. Excellent value for money with Sign and Canvas

**Rating:** 4.0/5.0 stars

**Reviewed by:** Miriam U. | Autora de "El Método ESFERA", Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Box?**

The value for money of cloud storage and additional functionalities, especially Sign (for signatures) and Canvas (for creating mind maps, charts, etc.).

**What do you dislike about Box?**

The upload speed is slightly lower than other similar cloud storage tools.

**What problems is Box solving and how is that benefiting you?**

Box allows me to synchronize my files in the cloud with great ease and have them always available and updated across devices. Additionally, with the Sign functionality, I can manage the electronic signature of documents.

  ### 38. Secure Collaboration, Needs Faster Sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ankush P. | Mid Roto Artist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Box?**

I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time.

**What do you dislike about Box?**

Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users.

**What problems is Box solving and how is that benefiting you?**

I use Box to store files securely, access them from any device, and share them easily, keeping collaboration smooth and data protected with strong security controls. It solves common issues of file storage, collaboration, and data security, eliminating version confusion and data loss worries.

  ### 39. Secure Enterprise File Storage and Collaboration Across Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd M. | Team leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about Box?**

It’s ability to securely store, share and collaborate on files in a single enterprise grade content management platform. Allows users access all their files directly from a desktop or phone without using local hard drive space

**What do you dislike about Box?**

It’s less helpful for small teams due to rigid pricing and a tendency to feel overbuilt for simple life sharing. Slow sync delays limited file size

**What problems is Box solving and how is that benefiting you?**

The Unstructured data problem

  ### 40. Effortless Document Management with Handy Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sambuj D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Box?**

I really like the feature in Box that allows me to save my most important files under 'Favorites'. It helps me save time when I'm looking for critical documents because I don't have to spend time searching through all my files. I find the initial setup pretty easy.

**What do you dislike about Box?**

Maybe add a feature through which we can get notifications via mail or phone. Let's say we are working on a project. Whenever a deadline for an action item comes up, Box can automatically send it to the relevant person. Of course, this may be allowed once we let Box track those deadlines.

**What problems is Box solving and how is that benefiting you?**

I use Box for saving pictures, docs, recordings in an orderly way. The 'Favorites' feature helps me save critical files, making it faster to find important documents.

  ### 41. Box’s AI Workflow Transformed Our Productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darshan M. | Product Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Box?**

Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects.

Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature!

**What do you dislike about Box?**

Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it.

**What problems is Box solving and how is that benefiting you?**

Simple AI based workflows let us move fast from days to hours. With files available, where people actually work rather than switching tabs which reduces delays. Customer agents has simplified our work way more easier, we just focusing on shipping instead of wasting time in handling files, content management, etc.

  ### 42. Effortless File Sharing and Collaboration for Remote Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srikant V. | Staff Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Box?**

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient.

**What do you dislike about Box?**

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects.

**What problems is Box solving and how is that benefiting you?**

Box helps me keep all my project files organized, versioned, and accessible from anywhere. I no longer need to juggle between different storage tools or worry about outdated attachments in emails — everything stays synced automatically in one place. It’s great for securely sharing files with teammates, clients, and even external partners, thanks to its flexible permission settings. The best part is how it supports smooth collaboration — multiple people can view, edit, or comment on documents at the same time without version confusion. Whether I’m working from the office or remotely, Box keeps the workflow consistent and reliable. It really cuts down on small hassles and makes teamwork feel much more seamless.

  ### 43. Easy, Secure File Sharing and Anywhere Access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kashish S. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Box?**

What I like most is how easy it is to securely share files and access them from anywhere.

**What do you dislike about Box?**

It can feel a bit slow at times, especially when I’m uploading or previewing larger files.

**What problems is Box solving and how is that benefiting you?**

It solves the problem of scattered files by keeping everything in one secure place, which makes sharing and collaboration faster, more organized, and easier to manage.

  ### 44. Secure, Seamless Box Hub That Streamlines the Document Lifecycle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Box?**

What I like most about Box is its strong security and how smoothly it integrates with our existing solutions. It’s more than simple storage; it feels like a secure central hub where Box AI and the native e-signature tools help streamline our entire document lifecycle.

**What do you dislike about Box?**

The structure can feel too rigid for more complex workflows, and the pricing gets expensive once you start adding the modules you actually need. On top of that, desktop sync can occasionally lag when you’re working with large volumes of data.

**What problems is Box solving and how is that benefiting you?**

Box solves the challenge of managing sensitive content at scale. It benefits my workflow by centralizing all our documents into a secure environment that integrates perfectly with our existing tools, allowing us to collaborate safely with external partners without losing control of our data.

  ### 45. Intuitive Collaboration Meets Enterprise-Grade Security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vineeth K. | Sr. Multimedia Designer , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2026

**What do you like best about Box?**

Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting.

**What do you dislike about Box?**

While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect.

**What problems is Box solving and how is that benefiting you?**

Box primarily addresses the issue of scattered and difficult-to-manage content by providing teams with a centralized, secure location to store, organize, and collaborate on files. This helps minimize confusion and cuts down on time spent searching for the correct version of a document.

  ### 46. Seamless File Management and Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Webb L. | Assistant Director of Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Box?**

I really like the ease of use with Box, especially the drag-and-drop feature for files. Whether it's images, graphics, documents, videos, or PDFs, it's easy to drop them in and create folders to keep everything organized. The initial setup was simple, and it's been used by our entire campus, which means more than 4,000 people. Also, it integrates well with Slack and most other software we use.

**What do you dislike about Box?**

I know there are some inter-platform chat capabilities or messaging, but would like to see that ramped up and be stronger.

**What problems is Box solving and how is that benefiting you?**

I use Box for file storage, project management, and asset sharing. It solves data asset management issues for my office and campus.

  ### 47. Easy file management with Box

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2019

**What do you like best about Box?**

I really like the fact that I can upload music files and organize them in such a way that the music files are able to play one after another without me manually clicking on each music file after each file plays.  You can easily share the files with a link to a folder or the individual files.  Also, you can access the files through the desktop of the app, it's very convenient this way.  

**What do you dislike about Box?**

I dislike that I can't manually adjust the order of the music files.  I would have to delete each file and then re-upload in the order that I would want the files in.  I also am not a big fan of the look of the files and the interface.  I also dislike that you can't download files offline from the app like other similar file storage and sharing applications.  

**What problems is Box solving and how is that benefiting you?**

I feel like box solves the business problem of having a convenient storage for large files in one place.   The biggest benefits that I've realized is the easily accessible.   Also you can have multiple team users.

  ### 48. Unmatched Security and Seamless Workflow Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darshit S. | Software Tester, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Box?**

With its two factor authentication and AES encryption for sharing my private data and papers, I applaud it for its unwavering security. Simplifying my workflows with document approvals for my agreements, LPOs, and biils is tantalizing. One major benefit for us is that we can simply integrate into our ERP to transfer papers straight from there. I appreciate that I can manage who can access, change, or download sensitive information, ensuring the integrity of our documents.

**What do you dislike about Box?**

Allover good in Box, but two things I dislike in Box, For customer who need to save more data, the free account's restricted storage capacity may be a disadvantage and other one is they not provide some time good customer support services.

**What problems is Box solving and how is that benefiting you?**

I save organize, and distribute papers to my team using Box. It saves time by transferring files from my desktop with ease and enabling several users to access papers at once. Box successfully tackles the problem of real-time collaboration, greatly facilitating teams smooth cooperation.

  ### 49. Box is our reliable home for secure file sharing and collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul B. | Customer Experience Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Box?**

Box makes storing and sharing files super easy for our team. I really like how simple it is to set up folders, work with teammates, and manage who can see or edit each file. It keeps everything in sync across our devices, and it works well with tools like Microsoft 365 and Slack. We can all work on the same documents or projects without any hassle. Features like advanced permissions, version history, and strong security give me peace of mind that our files are safe but always available when we need them. Use it every day to stay organised.

**What do you dislike about Box?**

Some of the more advanced tools take a bit of time to learn. File previews can be slow if you’re working with large media files. And if your team is really big, managing all the permissions can get a little tricky. But none of that has really gotten in the way of getting work done.

**What problems is Box solving and how is that benefiting you?**

Box gets rid of the headaches around emailing files back and forth or dealing with different versions. Everything is organized, easy to search, and accessible from anywhere. It helps us stay on top of projects, share updates, and keep important documents from getting lost. For secure, everyday file sharing and teamwork, Box just works.

  ### 50. Streamlined File Management, Seamless Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivtej .

**Reviewed Date:** December 25, 2025

**What do you like best about Box?**

I use Box mainly for juggling freelance design files, high-res PSDs, and client proofs, and it's a lifesaver for a scattered freelancer. I appreciate how it nukes the email attachment nightmare and ends version control issues with my remote team. The secure external shares keep sensitive proofs from leaking. I love the seamless integration with apps like Microsoft 365 and Slack, which makes it a frictionless part of my workflow. It hooks seamlessly into Microsoft 365 for co-editing in Word/Excel. The setup was super straightforward with a quick email signup and install of the desktop app, making it ready to use in no time.

**What do you dislike about Box?**

Upload speeds on massive design files like 50GB batches can drag, especially on weaker wifi.

**What problems is Box solving and how is that benefiting you?**

I use Box to manage design files and client proofs, eliminating email attachment chaos and version control issues. It securely shares sensitive files and integrates seamlessly into my workflow, especially with Microsoft 365 and Slack.


## Box Discussions
  - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes
  - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes
  - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote
  - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote
  - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 1 comment, 1 upvote

- [View Box pricing details and edition comparison](https://www.g2.com/products/box/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A06%3A01+-0500&secure%5Bsession_id%5D=85af792d-7d57-4c28-9032-69abdf0f9a78&secure%5Btoken%5D=f59b6b82f1735644beabbac46107454088de71d17729a959efe7b24fa7d2dc54&format=llm_user)
## Box Integrations
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Adobe Express](https://www.g2.com/products/adobe-express/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews)
  - [Box Sign](https://www.g2.com/products/box-sign/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews)
  - [Cascade CMS](https://www.g2.com/products/cascade-cms/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/anthropic-claude/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Crooze Digital Asset Management](https://www.g2.com/products/crooze-digital-asset-management/reviews)
  - [CrowdStrike Falcon Shield](https://www.g2.com/products/crowdstrike-falcon-shield/reviews)
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [Epic](https://www.g2.com/products/epic/reviews)
  - [FloQast](https://www.g2.com/products/floqast/reviews)
  - [Formstack](https://www.g2.com/products/formstack-llc-formstack/reviews)
  - [Gemini](https://www.g2.com/products/gemini-trust-company-llc-gemini/reviews)
  - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
  - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Logikcull](https://www.g2.com/products/logikcull/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [Moveworks](https://www.g2.com/products/moveworks/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Sana Agents](https://www.g2.com/products/sana-agents/reviews)
  - [Scoro](https://www.g2.com/products/scoro/reviews)
  - [ServiceNow Integration Hub](https://www.g2.com/products/servicenow-integration-hub/reviews)
  - [SignNow](https://www.g2.com/products/signnow/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Tray.ai](https://www.g2.com/products/tray-ai/reviews)
  - [TrueContext](https://www.g2.com/products/truecontext/reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workfront](https://www.g2.com/products/workfront/reviews)
  - [Workplace from Meta](https://www.g2.com/products/workplace-from-meta/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)

## Box Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Box Alternatives
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