# Box Reviews **Vendor:** Box **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.2/5.0 **Total Reviews:** 5,244 ## About Box Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity ## Box Pros & Cons **What users like:** - Users find Box to have **intuitive ease of use** , requiring little training for effective file management and collaboration. (96 reviews) - Users value Box for its **rock solid security** and reliable access permissions, ensuring safe document management and collaboration. (57 reviews) - Users value the **effective sharing capabilities** of Box, enhancing collaboration and productivity among team members. (54 reviews) - Users enjoy **easy sharing** with Box, appreciating secure collaboration and efficient file management across teams and departments. (50 reviews) - Users value the **seamless integration** of Box, enhancing productivity with efficient file management and collaboration tools. (47 reviews) - Collaboration (38 reviews) - Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (34 reviews) - Easy Collaboration (33 reviews) - Team Collaboration (33 reviews) - Easy Integration (32 reviews) **What users dislike:** - Users experience **slow performance** with Box, particularly when uploading or syncing large files and folders. (30 reviews) - Users consider Box's pricing model to be **quite expensive** , particularly challenging for smaller teams needing advanced features. (27 reviews) - Users find the **storage limitations** of Box frustrating, especially the restricted free space and the need for paid upgrades. (20 reviews) - Lacking Features (17 reviews) - Users are frustrated by **performance issues** , including slow upload/download speeds and sync delays that hinder productivity. (17 reviews) - Users experience **connectivity issues** with Box, affecting syncing and file accessibility across different platforms. (15 reviews) - Interface Usability (15 reviews) - Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (15 reviews) - Cost Limitations (14 reviews) - Learning Curve (14 reviews) ## Box Reviews ### 1. Secure Cloud Storage and Smooth Collaboration with Box **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Box?** The best thing I like about Box is its strong cloud-based file storage and collaboration features. It makes it easy to store files securely, share them, and access them from anywhere. The UI is clean and simple, which helps me keep documents organized. I also like the permission controls that let you set different access levels for team members. Integrations with other tools like MS Office and Google Workspace make collaboration smoother. **What do you dislike about Box?** Box can feel a bit slow when uploading or downloading large files. The pricing is also a little high compared to some other cloud storage solutions, especially for smaller teams or individual users. **What problems is Box solving and how is that benefiting you?** Box solves the problem of managing files across different devices and teams by centralizing everything in one secure platform. Support is also good for the pricing. Earlier, I had to rely on multiple tools for storage, sharing, and other tasks, which made things more complicated. Box brings these needs together with multiple integrations for file storage, sharing, and version control, which makes workflows easier and more consistent. Team collaboration has also improved. The AI integration has made it easier to search across documents, and it can even answer questions about them, summarize files, and help me find what I need faster. ### 2. A Powerful Tool for Organized and Secure File Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Box?** What I like best about Box is its excellent balance of security, simplicity, and collaboration. The platform makes it incredibly easy to store, organize, and share files across teams while maintaining strong access controls and compliance standards. I especially appreciate the seamless integrations with tools like Microsoft Office and Google Workspace, which allow us to edit documents in real time without switching platforms. The version history and file recovery features are also very reliable, giving peace of mind when working on critical documents. Overall, Box has significantly improved our document management process by making collaboration faster, more secure, and more organized. **What do you dislike about Box?** What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool isn’t always as smooth or intuitive as other cloud storage platforms, which can affect productivity during heavy usage. Additionally, some advanced features and storage limits are locked behind higher-priced plans, making it less cost-effective for small teams or individual users. The interface, while clean, can also feel slightly complex for new users and requires a learning curve to fully utilize all functionalities. Overall, while Box is powerful and secure, performance consistency and pricing flexibility are areas that could be improved. **What problems is Box solving and how is that benefiting you?** Box solves the challenge of securely managing, sharing, and collaborating on documents across teams and locations. Before using Box, keeping files organized, controlling access, and tracking versions was time-consuming and risky. With Box, everything is centralized in one secure platform with clear permission controls, real-time collaboration, and automatic version history. This has greatly reduced confusion around document ownership, eliminated duplicate files, and improved overall workflow efficiency. The strong security and compliance features also give confidence when handling sensitive information, while integrations with everyday tools make work faster and more seamless. Overall, Box has helped us stay more organized, collaborate better, and work more securely with far less manual effort. ### 3. Excellent value for money with Sign and Canvas **Rating:** 4.0/5.0 stars **Reviewed by:** Miriam U. | Autora de "El Método ESFERA", Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Box?** The value for money of cloud storage and additional functionalities, especially Sign (for signatures) and Canvas (for creating mind maps, charts, etc.). **What do you dislike about Box?** The upload speed is slightly lower than other similar cloud storage tools. **What problems is Box solving and how is that benefiting you?** Box allows me to synchronize my files in the cloud with great ease and have them always available and updated across devices. Additionally, with the Sign functionality, I can manage the electronic signature of documents. ### 4. Secure Collaboration, Needs Faster Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Ankush P. | Mid Roto Artist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Box?** I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time. **What do you dislike about Box?** Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users. **What problems is Box solving and how is that benefiting you?** I use Box to store files securely, access them from any device, and share them easily, keeping collaboration smooth and data protected with strong security controls. It solves common issues of file storage, collaboration, and data security, eliminating version confusion and data loss worries. ### 5. Secure Enterprise File Storage and Collaboration Across Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Todd M. | Team leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Box?** It’s ability to securely store, share and collaborate on files in a single enterprise grade content management platform. Allows users access all their files directly from a desktop or phone without using local hard drive space **What do you dislike about Box?** It’s less helpful for small teams due to rigid pricing and a tendency to feel overbuilt for simple life sharing. Slow sync delays limited file size **What problems is Box solving and how is that benefiting you?** The Unstructured data problem ### 6. Effortless Document Management with Handy Features **Rating:** 4.0/5.0 stars **Reviewed by:** Sambuj D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Box?** I really like the feature in Box that allows me to save my most important files under 'Favorites'. It helps me save time when I'm looking for critical documents because I don't have to spend time searching through all my files. I find the initial setup pretty easy. **What do you dislike about Box?** Maybe add a feature through which we can get notifications via mail or phone. Let's say we are working on a project. Whenever a deadline for an action item comes up, Box can automatically send it to the relevant person. Of course, this may be allowed once we let Box track those deadlines. **What problems is Box solving and how is that benefiting you?** I use Box for saving pictures, docs, recordings in an orderly way. The 'Favorites' feature helps me save critical files, making it faster to find important documents. ### 7. AI-Powered File Insights That Save Time **Rating:** 5.0/5.0 stars **Reviewed by:** Asir Samuel J. | Senior Automation Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Box?** The use of AI in box is useful to understand what’s in the file And the folder before opening the files and checking one by one. It will very helpful to see what’s in the file **What do you dislike about Box?** Storage speed is high and the AI chat is so useful. Speed of execution is really night. And connotes to all agentic platforms and application access to mobiles **What problems is Box solving and how is that benefiting you?** Few files are getting missed when uploaded via box application and unable to move a huge file and the upload fails when uploading the Hugh’s data in app ### 8. Box’s AI Workflow Transformed Our Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Darshan M. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Box?** Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects. Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature! **What do you dislike about Box?** Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it. **What problems is Box solving and how is that benefiting you?** Simple AI based workflows let us move fast from days to hours. With files available, where people actually work rather than switching tabs which reduces delays. Customer agents has simplified our work way more easier, we just focusing on shipping instead of wasting time in handling files, content management, etc. ### 9. Effortless File Sharing and Collaboration for Remote Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Srikant V. | Staff Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Box?** What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient. **What do you dislike about Box?** What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects. **What problems is Box solving and how is that benefiting you?** Box helps me keep all my project files organized, versioned, and accessible from anywhere. I no longer need to juggle between different storage tools or worry about outdated attachments in emails — everything stays synced automatically in one place. It’s great for securely sharing files with teammates, clients, and even external partners, thanks to its flexible permission settings. The best part is how it supports smooth collaboration — multiple people can view, edit, or comment on documents at the same time without version confusion. Whether I’m working from the office or remotely, Box keeps the workflow consistent and reliable. It really cuts down on small hassles and makes teamwork feel much more seamless. ### 10. Easy, Secure File Sharing and Anywhere Access **Rating:** 4.0/5.0 stars **Reviewed by:** Kashish S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Box?** What I like most is how easy it is to securely share files and access them from anywhere. **What do you dislike about Box?** It can feel a bit slow at times, especially when I’m uploading or previewing larger files. **What problems is Box solving and how is that benefiting you?** It solves the problem of scattered files by keeping everything in one secure place, which makes sharing and collaboration faster, more organized, and easier to manage. ### 11. Secure, Seamless Box Hub That Streamlines the Document Lifecycle **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Box?** What I like most about Box is its strong security and how smoothly it integrates with our existing solutions. It’s more than simple storage; it feels like a secure central hub where Box AI and the native e-signature tools help streamline our entire document lifecycle. **What do you dislike about Box?** The structure can feel too rigid for more complex workflows, and the pricing gets expensive once you start adding the modules you actually need. On top of that, desktop sync can occasionally lag when you’re working with large volumes of data. **What problems is Box solving and how is that benefiting you?** Box solves the challenge of managing sensitive content at scale. It benefits my workflow by centralizing all our documents into a secure environment that integrates perfectly with our existing tools, allowing us to collaborate safely with external partners without losing control of our data. ### 12. Intuitive Collaboration Meets Enterprise-Grade Security **Rating:** 4.0/5.0 stars **Reviewed by:** Vineeth K. | Sr. Multimedia Designer , Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2026 **What do you like best about Box?** Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting. **What do you dislike about Box?** While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect. **What problems is Box solving and how is that benefiting you?** Box primarily addresses the issue of scattered and difficult-to-manage content by providing teams with a centralized, secure location to store, organize, and collaborate on files. This helps minimize confusion and cuts down on time spent searching for the correct version of a document. ### 13. Seamless File Management and Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Webb L. | Assistant Director of Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Box?** I really like the ease of use with Box, especially the drag-and-drop feature for files. Whether it's images, graphics, documents, videos, or PDFs, it's easy to drop them in and create folders to keep everything organized. The initial setup was simple, and it's been used by our entire campus, which means more than 4,000 people. Also, it integrates well with Slack and most other software we use. **What do you dislike about Box?** I know there are some inter-platform chat capabilities or messaging, but would like to see that ramped up and be stronger. **What problems is Box solving and how is that benefiting you?** I use Box for file storage, project management, and asset sharing. It solves data asset management issues for my office and campus. ### 14. Easy file management with Box **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2019 **What do you like best about Box?** I really like the fact that I can upload music files and organize them in such a way that the music files are able to play one after another without me manually clicking on each music file after each file plays. You can easily share the files with a link to a folder or the individual files. Also, you can access the files through the desktop of the app, it's very convenient this way. **What do you dislike about Box?** I dislike that I can't manually adjust the order of the music files. I would have to delete each file and then re-upload in the order that I would want the files in. I also am not a big fan of the look of the files and the interface. I also dislike that you can't download files offline from the app like other similar file storage and sharing applications. **What problems is Box solving and how is that benefiting you?** I feel like box solves the business problem of having a convenient storage for large files in one place. The biggest benefits that I've realized is the easily accessible. Also you can have multiple team users. ### 15. Unmatched Security and Seamless Workflow Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Darshit S. | Software Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Box?** With its two factor authentication and AES encryption for sharing my private data and papers, I applaud it for its unwavering security. Simplifying my workflows with document approvals for my agreements, LPOs, and biils is tantalizing. One major benefit for us is that we can simply integrate into our ERP to transfer papers straight from there. I appreciate that I can manage who can access, change, or download sensitive information, ensuring the integrity of our documents. **What do you dislike about Box?** Allover good in Box, but two things I dislike in Box, For customer who need to save more data, the free account's restricted storage capacity may be a disadvantage and other one is they not provide some time good customer support services. **What problems is Box solving and how is that benefiting you?** I save organize, and distribute papers to my team using Box. It saves time by transferring files from my desktop with ease and enabling several users to access papers at once. Box successfully tackles the problem of real-time collaboration, greatly facilitating teams smooth cooperation. ### 16. Efficient File Storage, Needs More Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Box?** I use Box to store files related to work and personal use, and I appreciate its ease of use and multi-device apps. It solves the problem of carrying files locally on a device because I can easily retrieve important files whenever I need them. I value the accessibility and availability of my data whenever and wherever required. The initial setup was very easy. **What do you dislike about Box?** User experience could be improved. I think it would be good to see more integrations with AI tools. **What problems is Box solving and how is that benefiting you?** Box solves the problem of carrying files locally, allowing me to easily retrieve important files whenever needed. I use it to store work and personal files, and I value its accessibility and availability across multiple devices. ### 17. Box is our reliable home for secure file sharing and collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Paul B. | Customer Experience Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Box?** Box makes storing and sharing files super easy for our team. I really like how simple it is to set up folders, work with teammates, and manage who can see or edit each file. It keeps everything in sync across our devices, and it works well with tools like Microsoft 365 and Slack. We can all work on the same documents or projects without any hassle. Features like advanced permissions, version history, and strong security give me peace of mind that our files are safe but always available when we need them. Use it every day to stay organised. **What do you dislike about Box?** Some of the more advanced tools take a bit of time to learn. File previews can be slow if you’re working with large media files. And if your team is really big, managing all the permissions can get a little tricky. But none of that has really gotten in the way of getting work done. **What problems is Box solving and how is that benefiting you?** Box gets rid of the headaches around emailing files back and forth or dealing with different versions. Everything is organized, easy to search, and accessible from anywhere. It helps us stay on top of projects, share updates, and keep important documents from getting lost. For secure, everyday file sharing and teamwork, Box just works. ### 18. Streamlined File Management, Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Shivtej . **Reviewed Date:** December 25, 2025 **What do you like best about Box?** I use Box mainly for juggling freelance design files, high-res PSDs, and client proofs, and it's a lifesaver for a scattered freelancer. I appreciate how it nukes the email attachment nightmare and ends version control issues with my remote team. The secure external shares keep sensitive proofs from leaking. I love the seamless integration with apps like Microsoft 365 and Slack, which makes it a frictionless part of my workflow. It hooks seamlessly into Microsoft 365 for co-editing in Word/Excel. The setup was super straightforward with a quick email signup and install of the desktop app, making it ready to use in no time. **What do you dislike about Box?** Upload speeds on massive design files like 50GB batches can drag, especially on weaker wifi. **What problems is Box solving and how is that benefiting you?** I use Box to manage design files and client proofs, eliminating email attachment chaos and version control issues. It securely shares sensitive files and integrates seamlessly into my workflow, especially with Microsoft 365 and Slack. ### 19. Well-Organized and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley T. | Processor, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Box?** Box is well organized while still being simple to navigate, even for people who are relatively new to tech. **What do you dislike about Box?** Sometimes it's not clear how to make changes to files. **What problems is Box solving and how is that benefiting you?** Box solves all organizational issues one might have by keeping important customer data in one place. ### 20. Best cloud storage Plateform **Rating:** 4.0/5.0 stars **Reviewed by:** Naman J. | Core member , Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Box?** The best think I like about box is about their plan like for individual they are providing free plans obviously some basic features are their but they are very good and then for small teams and then for large team all the plans are really good, as their plans are classified according to the user need. and it is easy to use. **What do you dislike about Box?** I think the main think I don't like about box is that they are completely shift their major part online only like their are only limited part that I can access through offline. I need my good internet connection to access everything. **What problems is Box solving and how is that benefiting you?** Box helps in solving problems like sharing and managing the files easily at one place, instead of using one plateform I can use box and everyfile at one place, and also it allows me to organized my files easily so when I needed I use them easily ### 21. Simple, Reliable, and Great for Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Tessie L. | Data and Insights Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Box?** I love how easy it is to store and organize files, especially when working with a team. Sharing documents is super straightforward, and the version control has saved me more than once when someone overwrote a file. It’s reliable, secure, and keeps everything in one place so I’m not digging through random folders or emails. **What do you dislike about Box?** Sometimes the web interface feels a little slow and clunky compared to other cloud storage tools. Occasionally it doesn’t update as quickly as I’d like. It’s not a dealbreaker, but I wish the user experience was a little bit smoother. **What problems is Box solving and how is that benefiting you?** Box helps me keep all my files organized, secure, and easy to share with teammates and partners. I don’t have to worry about sending huge attachments or losing track of the latest version of a document. It’s made collaboration way smoother and saves me time when I need to find or update something quickly. ### 22. Seamless File Transfers Make Data Migration Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** D D. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Box?** The ability to transfer files to other storage locations makes the whole process seamless. **What do you dislike about Box?** Honestly, there isn’t much to dislike, since we’re able to migrate the data we need. **What problems is Box solving and how is that benefiting you?** I like being able to store documents and files, and also transfer them seamlessly when I need to. ### 23. Access Documents and Files from Anywhere with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** James M. | Senior Technology Integration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Box?** I like having my documents and files available from anywhere. It also makes it easy to share files when I need to. **What do you dislike about Box?** Since it’s a cloud solution, internet dis-connectivity can be an issue at times. Box Drive helps solve this to a great extent, but the app still needs to follow drive path limitations. **What problems is Box solving and how is that benefiting you?** Reducing the need for network share storage. Document versioning. Security tagging of documents. ### 24. Secure and Agile File Storage and Transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Omar G. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Box?** Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. **What do you dislike about Box?** Generating URLs could be better and easier, especially when it comes to shortened URLs. **What problems is Box solving and how is that benefiting you?** Box enables real-time collaboration through features like Box Notes, co-editing, and file comments. It also helps automate processes with Box Relay (workflow automation) and includes Box Sign for unlimited, legally binding electronic signatures, which can save time and money. ### 25. Salesforce Integration with Box Saves Time, Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Ninon A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Box?** I like that Box is super easy to use, which makes it convenient for my tasks. Having it integrated within Salesforce means I don't need to go to Box directly, which saves time for me and my team. **What do you dislike about Box?** I find customer service or support to be an issue. The SLAs are too long, which can be a bit frustrating when immediate help is needed. **What problems is Box solving and how is that benefiting you?** I use Box to store files and access them in Salesforce, saving time for me and my team since we don’t need to switch between platforms. ### 26. Easy File Sharing and Smooth Deployment with Box **Rating:** 5.0/5.0 stars **Reviewed by:** JV R. | Systems Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Box?** Easier file sharing even to external users. **What do you dislike about Box?** Overall, I don’t dislike Box, since it’s easier to manage and deploy. **What problems is Box solving and how is that benefiting you?** We needed a way to share files externally, and we wanted to avoid doing that through our company SharePoint. Box really solved our issues with external sharing and made the process much easier. ### 27. Effortless Collaboration and File Sharing with Box **Rating:** 5.0/5.0 stars **Reviewed by:** Umer H. **Reviewed Date:** December 03, 2025 **What do you like best about Box?** I use Box for work and find its ability to share and view files and projects seamlessly incredibly valuable. The application makes my work life easier by providing an intuitive interface that simplifies file sharing and accessibility. I particularly like the ease of using Box, as it ensures that navigating through different functions and tasks is straightforward. Additionally, Box excels in facilitating collaboration, making it simple to work with colleagues efficiently and effectively. The initial setup of Box was really easy, which was a relief and allowed a quick start without complications. Overall, my positive experience with Box fills me with confidence, so much so that I would highly recommend it with a score of ten out of ten. **What do you dislike about Box?** I find that Box needs more emphasis on notifying the appropriate individuals when access is granted to a specific file or folder. This is something that could be improved to enhance the collaboration experience. **What problems is Box solving and how is that benefiting you?** I use Box for easy file sharing and viewing, which simplifies collaboration and enhances project work. ### 28. Box Makes File Storage Accessible from Virtually Anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** George F. P. | General Manager - 205 W. Wacker Drive, Chicago, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Box?** Box is great cause it is a fully accessible file storage from virtually anywhere. **What do you dislike about Box?** Sometimes logging in or syncing with your pc can be troublesome **What problems is Box solving and how is that benefiting you?** Solving the issue of accessing files when I don't have my pc. ### 29. Secure Storage with Robust Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Damaris N. **Reviewed Date:** December 02, 2025 **What do you like best about Box?** I greatly appreciate Box for its comprehensive approach to contact management. It excels by combining secure file storage with robust sharing options and strong collaboration features. This integration is further enhanced by its workflow automation abilities and deep integration with other business applications, which streamlines processes and improves team productivity. I find the way Box automates repetitive and manual tasks through intelligent workflows particularly valuable, as it allows me and my team to devote more time to strategic and creative activities or customer-facing tasks. Additionally, the setup process for Box is user-friendly and straightforward, involving only a few simple steps to get started, which eases the onboarding process. Box's ability to enhance security and maintain compliance gives me confidence, and its integration with tools like Microsoft Office and Adobe Acrobat extends its usability across various work demands. The transition from other platforms like SharePoint and Office Server to Box has significantly improved communication and efficiency in my team. **What do you dislike about Box?** I find that the customer support for Box could improve in terms of responsiveness. The Box Drive Sync app also has performance and reliability issues that need addressing. Additionally, specific functionalities, particularly file sorting, could be more reliable. The efficiency and organization provided by reliable file sorting are crucial for productivity, as they save time, reduce errors, and make it easier to find information. **What problems is Box solving and how is that benefiting you?** I use Box to tackle context management issues by providing secure cloud storage, streamlining workflows, improving collaboration, and enhancing security compliance, enabling my team to automate tasks and focus on strategic activities. ### 30. Box provides a strong foundation and is forward-looking towards innovation **Rating:** 4.5/5.0 stars **Reviewed by:** Yvette L. | Information Technology Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Box?** • Box provides a secure and reliable platform that scales well for large organizations like ours. I especially value the consulting services we received during implementation, which gave us clear guidance and best practices right from the start. • I appreciate Box’s forward-looking vision, particularly in the area of AI. Even though we are still early in our adoption, it’s clear that Box is building toward a more secure and structured environment that will benefit us long-term. • The combination of strong platform features and expert consulting support made our adoption process much smoother than expected. **What do you dislike about Box?** • Some of the AI capabilities are still developing, so while the roadmap is exciting, not all of the features are fully realized yet. • There is a learning curve with some of the advanced functionality, which requires time and training to fully adopt across the organization. • Occasional complexity in aligning Box features with existing workflows means that consulting support is especially valuable at the beginning. **What problems is Box solving and how is that benefiting you?** Box provides a secure, centralized platform for storing and sharing content across our organization, which reduces silos and ensures information is both accessible and compliant. It has improved collaboration internally and with external partners by allowing us to manage file access in a secure and controlled way. The consulting services we received during implementation were especially valuable, helping us establish best practices and streamline our processes from the start. Looking ahead, Box’s AI roadmap promises to bring even greater efficiency by automating tasks and strengthening our overall structure. ### 31. Simplistic Platform with Effortless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob P. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Box?** I enjoy the easy navigation around the dashboard. It's very self-explanatory to find what I may be looking for. Additionally, there is contact support available if issues arise. The initial setup was pretty simple; I was granted permissions and received a quick tutorial. **What do you dislike about Box?** At first, it was the access I was granted in which limited my permissions, however once the admin helped to correct that, I no longer had issues. **What problems is Box solving and how is that benefiting you?** Box provides a simplistic platform to store and log request items for auditing purposes. I enjoy its easy navigation, making it self-explanatory to find what I'm looking for, with contact support available if needed. ### 32. Great experience working with Box **Rating:** 3.5/5.0 stars **Reviewed by:** Sunil T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Box?** I like the traditional features, but have found the Box AI features more useful. **What do you dislike about Box?** Box Ai extracts the data, but does not show the highlights on the text extracted. So still a lot of manual work involved. **What problems is Box solving and how is that benefiting you?** Collaboration and having secure data. ### 33. A Secure and efficient Way to collaborate **Rating:** 4.0/5.0 stars **Reviewed by:** kalsh k. | student , Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Box?** I use Box primarily for storing and sharing files with my team, and it’s been a game changer for collaboration. I love the user-friendly interface and the security features which give me peace of mind. The file sharing and collaboration capabilities really excel, allowing my team to work together in real-time and track changes, which reduces the need for email attachments. The security features, including multi-factor authentication and advanced permissions, are a priority for me. I appreciate how Box integrates well with popular productivity tools like Microsoft, Google Workspace, and Slack, enhancing my workflow. The initial setup was incredibly easy, and I found the user-friendly sign-up process perfect for beginners, deserving a 10 out of 10. Overall, Box's ability to offer a secure and centralized location for file storage and accessibility from any device is indispensable. **What do you dislike about Box?** I find Box's pricing model to be quite expensive, especially for smaller teams or those who need advanced features. Additionally, the performance can be a drawback with slow uploads, downloads, and signing issues, which impede productivity. Moreover, the platform has limited customization options, particularly concerning permissions and workflow automation. **What problems is Box solving and how is that benefiting you?** I use Box to solve server issues with secure file storage, centralized access, and enhanced team collaboration. It reduces email attachments, offers robust security with encryption, and facilitates easy file sharing and version control. ### 34. Effortless File Sharing and Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel M. | Senior Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Box?** It's easy to use and share files with the rest of the team. Its integration with our agency's platform makes it simple to upload and organize files of any project. The historic versions are another great feature when working with a huge amount of files, it allows to restore to previous versions and also download. **What do you dislike about Box?** Sometimes it can be tricky to look for a file when it only searches to the same folder by default **What problems is Box solving and how is that benefiting you?** I work in a global agency, Box makes it easy to collaborate around the world, storing and organizing files without setbacks. ### 35. Secure and User-Friendly, but Stability Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** Johrel T. | IT SupportTechnician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Box?** I appreciate the security features of Box, especially how it connects with our company email account and utilizes multi-factor authentication for added security. This makes storing files and documents feel much safer. Additionally, I find Box incredibly user-friendly; sharing files is seamless and can be done with just one click of a button. The ease of setup was also impressive, as I could simply log in with my company email through Single Sign-On. Overall, the user experience is straightforward and efficient, making file management and collaboration much more convenient. **What do you dislike about Box?** I find the stability of the Box app problematic. It is sometimes slow and has connectivity issues, leading to disruptions in my workflow. Additionally, there are occasional bugs that affect daily tasks. Although I am not a developer and cannot offer specific solutions, I believe the developers should focus more on enhancing the app's stability and its compatibility with different operating systems to resolve these issues. **What problems is Box solving and how is that benefiting you?** I use Box for secure file storage and easy sharing, thanks to its MFA security and user-friendly interface. ### 36. Best-in-Class Tool for Secure External Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Gunavant S. | IT Support Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Box?** This is the best tool for external collaboration. It provides strong security for data stored in the cloud. **What do you dislike about Box?** I haven’t found anything in particular to dislike about the tool. **What problems is Box solving and how is that benefiting you?** There are multiple clients who aren’t on the same platform as our organisation, so it’s always been difficult to share files, documents, and similar items. This has solved that problem for us to a large extent. ### 37. Rock-Solid Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Box?** Reliability, connection speed, security of business data. We have a variety of file types and it stores it all. **What do you dislike about Box?** Not able as a small business to see the features and how to potentially use them. Would love to know what features are available and how they might benefit us, a small business. **What problems is Box solving and how is that benefiting you?** As a small business we store all business documents in box. We created multiple folders and then permit access levels to those folders. Files are secure! ### 38. Maybe I'm a dinosaur, but I like Dropbox better **Rating:** 2.5/5.0 stars **Reviewed by:** Scott D. | Senior Graphic Designer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Box?** Its a great solution to host your files, access them from anywhere, send a link to anyone anywhere and allow them to preview it; as long as they are also savvy with technology. I'm happy when I'm working with a client thats using it because I know my way around the user interface, but I'd be happier if it was Dropbox. **What do you dislike about Box?** Its just not Dropbox, again maybe I've just been using Dropbox too long; but I can't find a reason to switch. **What problems is Box solving and how is that benefiting you?** Box solves the problem of collaborating over distance or with other companies; need to share files, easy, send a link, need them to preview it, easy, need to organize your files in cloud storage, easy. It makes running a small agency a breeze. ### 39. Easy Integration and Smooth Collaboration in Box **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Box?** The best thing about box is that it allows easy integration, provides one platform for a number of people to work, edit or modify document. It gives a collaborative view to the work. **What do you dislike about Box?** Although box is a very good tool however it also has some limitations like it is quite an expensive tool, user may face a delay while uploading larger documents. **What problems is Box solving and how is that benefiting you?** Box helps to store large files with security. It can be shared through secured links and permission to access can be made as per the organisational needs. ### 40. Box powers enterprise and public-sector agencies with AI-enabled intelligence, compliance & security **Rating:** 5.0/5.0 stars **Reviewed by:** Donald H. | Executive Vice President - Global Alliances and GTM, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Box?** Outside of the TEAM, what I like best about Box is Box's new Enterprise Advanced. With Intelligent Content Management + multi-model AI, Box grants public sector agencies and enterprises of all sizes with THE platform to drive their workflow automation, AI-powered innovations, and cost-containment while ensuring the foundational elements of compliance, security, trust and governance remain the underpinning area of focus for the platform. Simply: stellar! **What do you dislike about Box?** There is not much I dislike about Box. I think a continued focus on partner eco-system advocacy, co-branded messaging with partners and continued efforts around AI innovations will close the gaps for customers as they lay the foundation for digital evolution with Box as THE enabling platform for those outcomes. Co-innovation may also be an opportunity with the partner eco-system as we explore MCPs, A2A workflows and other edge innovations to grant CIO's, CISO's and business leaders with the broadest set of innovations possible - leveraging Box. **What problems is Box solving and how is that benefiting you?** At mxHERO, we use Box as both a customer and a partner. As a customer, we use Box Enterprise Advanced with Box AI Studio, Box DocGen, BoxSign and all of the core features of Box including Box Hubs. As a partner, we tap into the Box API to power up email content ingestion for our partners and customers to intelligently route email content and metadata along with attachments right into Box. ### 41. Unmatched Security and Seamless Collaboration Across Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Dinesh B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Box?** The best things about Box are its enterprise grade security and compliance and seamless collaboration with external partners across tools like Microsoft 365, Google Workspace, Slack, and Salesforce. **What do you dislike about Box?** Common dislikes about Box include higher pricing, slower sync with large files, a steeper learning curve, and frustrating billing support experiences compared to rivals. **What problems is Box solving and how is that benefiting you?** Box is typically used to securely store, share, and collaborate on files in the cloud, while automating content-centric workflows across teams and apps. It’s also used as a platform to build content-driven applications via APIs and integrations. ### 42. Easy File Management but Needs Better Layout **Rating:** 3.5/5.0 stars **Reviewed by:** Karolina Z. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Box?** I find Box pretty easy to use, which makes it simple to manage and edit files. The initial setup was so straightforward that I don't even remember the process, which speaks to how user-friendly it was. **What do you dislike about Box?** The visual layout could be improved, and it should be easier to open all the folders at once. **What problems is Box solving and how is that benefiting you?** I use Box to store my project files, solving problems with asset management. ### 43. Accessible UI, Smooth Navigation, and Seamless Office 365 Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Box?** The UI is easily accessible from all devices, and navigation is simple. Box integrates with the Office 365 suite very well. The performance of Box provides no downtime for use. **What do you dislike about Box?** The pricing for Box to be used as an archive is quite expensive and must be maintained as a file sharing and active file storage. **What problems is Box solving and how is that benefiting you?** Box makes it easy to share files with outside entities and set permissions accordingly. ### 44. Reliable and Secure Cloud Storage for Teams” **Rating:** 4.0/5.0 stars **Reviewed by:** Divya O. | Student Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Box?** Box simplifies file storage and collaboration, making these tasks incredibly straightforward. I particularly value how effortless it is to share files and collaborate in real time, which is especially helpful when working with different teams. The version control system, along with integrations with tools such as Microsoft Office and Google Workspace, proves to be extremely beneficial. The user interface is intuitive, and the robust security features provide reassurance that data remains protected. **What do you dislike about Box?** At times, syncing can be somewhat slow, particularly when handling large files. I also find that the mobile app could be more responsive and easier to use. On top of that, the pricing may seem a bit steep for smaller teams, especially when compared to some other options. **What problems is Box solving and how is that benefiting you?** Box enables our team to securely store, manage, and share files within a single, centralized platform. It addresses the challenges of scattered data and version confusion by providing real-time collaboration and robust version control. The platform’s advanced security features, along with its integrations with tools such as Microsoft 365 and Google Workspace, ensure that file sharing is both seamless and compliant. Thanks to these capabilities, our workflows have become more efficient, communication has improved, and we spend less time managing documents. ### 45. Great for Secure Sharing, But PDF Downloads Need Streamlining **Rating:** 5.0/5.0 stars **Reviewed by:** Donna T. | Staff Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Box?** I like that you can share documents with trusted colleagues from different corporations. Also that the documents are there for as long as you need them. Especially if you need to refer to a document in the past to research a trend for a particular item. **What do you dislike about Box?** I think the only thing I don't like is when you download documents, it takes you to multiple screens to save as PDF. **What problems is Box solving and how is that benefiting you?** It's making life a lot easier because before, I would have to ask the other corporation to send me the documents that I needed. Now they just upload the documents to Box and I can download what I need without having to request the documents. ### 46. Its nice to share large datasets or files without needing to take up memory **Rating:** 3.5/5.0 stars **Reviewed by:** Monet G. | Graduate research assistant, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Box?** I have used it to share large datasets for both work and leisure, mostly pictures. I work with game camera pictures for wildlife population surveys, and had multiple technicians analyzing photos remotely. It was nice to know that they could see the photos and upload their own data within the same folders and I can immediately access it. It also saved them from needing to download thousands of pictures onto their personal laptops, and saved me from needing to share an external hard drive with multiple people or purchase multiple external hard drives for them to take, that I would then be worried about losing. **What do you dislike about Box?** While I like that the software I used could integrate my files in from Box the same way it would if it were on my desktop hard drive, doing this through box did make the process go a little more slowly. This was the case whether I was on good or poor internet speeds, on wifi and ethernet. It also was a little confusing at times to change/modify permissions for people on shared folders. **What problems is Box solving and how is that benefiting you?** It helps with sharing large databases with people, making edits and modifying them in real time, and collaborating, all without needing to take up space on my desktop hard drive. It is also nice to be able to easily access it through my phone app if I received a question from one of my technicians while I was not in the office or at a computer. ### 47. Secure File Sharing Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed Z. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Box?** I use Box to share, manage, and securely share files. I like how easy it is to use. You can easily store, share, and access files. I appreciate the file sharing and easy access controls because they simplify collaboration. The initial setup of Box was straightforward. **What do you dislike about Box?** The interface can feel unintuitive at times, and some actions take too many steps to load. Navigation menus could be simplified, and the number of clicks needed could be reduced. **What problems is Box solving and how is that benefiting you?** I use Box to securely organize and share files. It simplifies collaboration with easy access controls and file sharing, making it straightforward to manage and distribute files. ### 48. using box for storage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Box?** What stands out most about Box is its strong focus on secure collaboration and workflow efficiency. It combines cloud storage with features like version control, task assignments, and fine-grained sharing permissions, making it easy for teams to work together without emailing files back and forth. Its integrations with tools like Microsoft 365, Google Workspace, and Slack, plus automation through Box Relay, make managing documents and business processes smooth and efficient, especially for enterprises handling sensitive data. **What do you dislike about Box?** One downside of Box is that its interface can feel more complex and less intuitive than simpler cloud storage options, which can make it harder for new users to navigate. Some features, especially advanced security and workflow tools, are only available on higher-priced plans, which can be costly for smaller teams. Upload and sync speeds can also be slower compared to competitors like Dropbox, and offline access can sometimes be limited or cumbersome. **What problems is Box solving and how is that benefiting you?** Box solves the problem of securely storing and sharing files in a way that keeps teams connected and organized. Instead of emailing large attachments or juggling multiple versions of a document, Box allows you to upload files once and share controlled links with colleagues or clients. This benefits you by saving time, reducing errors from multiple file versions, and giving you confidence that your files are secure and accessible from anywhere, whether on a computer or mobile device. ### 49. Effortless File Sharing with Box **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Clincal Research Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Box?** I use Box to store and file documents and share them with my team. I really enjoy that I can drag files from my desktop into Box, and the way the files are organized is easily accessible. It allows multiple people to access documents at the same time, which is a huge help for our team. This saves me time because I am able to move files easily from my desktop or another folder into Box without any issues. The initial setup was very easy. **What do you dislike about Box?** More storage size options. **What problems is Box solving and how is that benefiting you?** I use Box to store, file, and share documents with my team. It allows multiple people to access documents simultaneously, saving time by easily moving files from my desktop without issues. ### 50. Easy Integration and Centralized File Management **Rating:** 4.5/5.0 stars **Reviewed by:** AKSH D. | Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Box?** It's easy to integrate and understand. Manage all files in one centralized place. **What do you dislike about Box?** Only one thing I hate is about subscription model. when user increase cost is also increase. Rest everything is fine. **What problems is Box solving and how is that benefiting you?** It helps me to put and manage all files in one centralized place. ## Box Discussions - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 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[Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Box Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Box Alternatives - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,473 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,205 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (373 reviews)