Traci O.
TO
Small-Business (50 or fewer emp.)
"Seamless Booking, Great Client Communication"
4/5
What do you like best about Boulevard?

I like that Boulevard is seamless and it's easy for my clients to book as well as myself. I really like all the different options of marketing and think that the email feature is pretty seamless. I also appreciate having the availability to look up anything when I have a problem. I really like the text reminders and the communication between clients. I think it's nice that clients can contact me without using my personal line but through Boulevard. I also really like the calendar that they put out with events, as it serves as a gentle reminder and a better way to market my business. Lastly, the initial setup was really nice, and the support was excellent with staff being patient and helpful. Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

I seem to have a lot of problems with my swipe machine, and although it hasn't been happening lately, figuring that out would be nice. I think better pictures for email marketing would also be helpful. Review collected by and hosted on G2.com.

Response from Ashley Kim of Boulevard

Hi Traci! Thank you so much for taking the time to leave a thoughtful review. We're thrilled that booking feels seamless on both sides, and that the marketing tools, text reminders, and two-way messaging are helping you stay connected while keeping your personal line personal. Glad the events calendar is a useful marketing nudge too. We'll pass your kind words along to the support team!

Regarding the card reader, we'd love to get to the bottom of that. Even if it's been quiet lately, please feel free to reach out to support and they can dig into your setup. And your note about better email marketing imagery is great feedback as well! We'll share that with our product team.

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