Verified User
G
Small-Business (50 or fewer emp.)
"Streamlined Bookings with Exceptional Support"
5/5
What do you like best about Bookinglayer?

I really like the calendar view in Bookinglayer; it's super easy to categorize things based on locations. It helps me improve my workflow without having to look at a whole calendar. I can pick and choose exactly what I want to see, whether it’s activities in a certain area, which is great for organizing and preparing the team. I also appreciate Bookinglayer's really good support team. Whenever we’re building new activities or packages, or doing something unfamiliar, the help guides and support are quick to respond and open to new ideas, always building on the platform. Since we've been with them, there have been so many good changes. Things we wanted and things we didn’t know we needed have been added. I also like using the packages, activities, and the automatic emails with Bookinglayer. It streamlines our processes well. The flexibility to add our own questions during the booking process, like asking about wetsuit sizes or surf level, is really nice without spending hours. It’s great that we can streamline everything and avoid too much heavy admin work. The platform helps us in streamlining bookings and makes sure people have a good time without us needing to chase for extra information. Review collected by and hosted on G2.com.

What do you dislike about Bookinglayer?

One aspect that could be improved with Bookinglayer is the planner feature. We find that it's not quite ideal for our needs because we have so many instructors, and having them look at what's booked and organize through the current planner adds extra stress to their day. It's easier for us to handle the information by moving it manually from the calendar to a spreadsheet, which we then send to instructors. The downloaded spreadsheet from Bookinglayer can be a bit complicated and requires more time to edit than simply copying and pasting details into a Google Sheet. This double handling increases our admin workload. We haven't reached out to Bookinglayer about this yet since we found this method works for our operation, but it would be nice if this process was more streamlined. Review collected by and hosted on G2.com.

See what 22 reviewers think of Bookinglayer

4.9 out of 5 · Verified reviews from real users

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