Its tough moving from one system to another whilst still trying to keep the business going and making it look seem-less to customers! I like the extra features that our basic system couldn't do and now I have got used to it I am finding it easy to use. Paige, our account manager, gets back to me really quickly and its so nice to have a dedicated person you can go to which questions (even stupid ones!). I would recommend Bookedit. Review collected by and hosted on G2.com.
The testing process was a little bit frustrating. You are trying to understand how a new system will fit into your current business. Not everything tested well. Some was my misunderstanding of the dynamics of the system, some was not working correctly and needed tweaking. We still have an outstanding issue which, although I was offered a work around in the short term, I'm sure will be adjusted soon Review collected by and hosted on G2.com.