# Bongo Reviews **Vendor:** Bongo **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.2/5.0 **Total Reviews:** 15 ## About Bongo Bongo is a video and AI platform that enables enterprise enablement teams to coach and assess sales, partner, and success teams at scale. Users record themselves pitching, problem-solving, or narrating product use in real-world scenarios and receive both AI and human feedback. This approach accelerates onboarding, drives sales through verified behavior, and enables scalable programs without adding headcount. ## Bongo Pros & Cons **What users like:** - Users praise Bongo's **intuitive interface** , making assessments easy to configure and enhancing overall learning experiences. (7 reviews) - Users appreciate the **user-friendly interface** of Bongo, facilitating easy class setup and engaging presentations. (3 reviews) - Users commend Bongo for its **intuitive assessments** interface, simplifying the creation and management of engaging learning experiences. (2 reviews) - Users praise the **easy setup** of Bongo, making class organization and student connection quick and efficient. (2 reviews) - Users appreciate the **user-friendly interface** of Bongo, finding it easy to set up classes and activities. (2 reviews) - Online Learning (2 reviews) - Platform Integration (2 reviews) - Video Conferencing (2 reviews) - Customer Support (1 reviews) - Users love the **customization options** that allow tailored assessments, enhancing engagement and skill development effortlessly. (1 reviews) **What users dislike:** - Users find the **initial learning curve challenging** , requiring time to adapt effectively to Bongo's features. (2 reviews) - Users find the **difficult learning curve** requires several trials before becoming comfortable with Bongo. (1 reviews) - Users note the **limited features** of Bongo, specifically the lack of workflow feedback to managers currently. (1 reviews) - Users find the **interface not user-friendly** , often struggling with errors and seeking a more organized layout. (1 reviews) - Users occasionally face **poor customer support** , experiencing delays and difficulties in resolving technical issues effectively. (1 reviews) - Poor Documentation (1 reviews) - Slow Performance (1 reviews) - Technical Issues (1 reviews) - UX Improvement (1 reviews) ## Bongo Reviews ### 1. AI feedback, with humans in the loop **Rating:** 5.0/5.0 stars **Reviewed by:** Shellie G. | Director, Global Education Technology Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Bongo?** Bongo’s intuitive interface makes configuring assessments a breeze. Whether you’re starting with basic out-of-the-box AI capabilities—such as sentiment analysis, filler words, and pace of speaking—or moving to high-stakes exam-like conditions, it’s simple to get started. The ease of implementation and integration with our existing platforms ensures that both new users and seasoned teams can quickly adapt and leverage its powerful features. Bongo creates a safe space for learners to practice and refine their skills, offering AI-driven feedback that allows multiple attempts. This process builds confidence before escalating to human validation through easy or complex rubrics. The transformative impact on our learning programs has been phenomenal—our Certified Master Architect Program is a shining example. In fact, Bongo has become a cornerstone of our curriculum, used frequently as part of the weekly assessments in multiple programs to enhance learner engagement and skill development. Customer support has always been exceptional. Our partnership with Bongo has been invaluable in exploring how to expand its use further and seamlessly integrate it into our own LXP. Their collaborative approach has made them a trusted partner in driving innovation. Our use of Bongo was instrumental in winning the Learning Technologies 2024 - Best Use of AI in Learning award. The judges praised the synergy of AI innovation and human connection, delivering exceptional results while enhancing interpersonal bonds. The recognition as a Gold Award winner reinforces how Bongo’s capabilities are redefining learning and assessment. Bongo is a game-changer for organizations seeking innovative and impactful learning solutions. It marries cutting-edge AI with user-friendly tools to create transformative experiences for learners and educators alike. Highly recommend! **What do you dislike about Bongo?** The current inability to workflow feedback to managers is a limitation. However, I’m excited that this feature is on the roadmap for early 2025, including notification capabilities for review and validation. **What problems is Bongo solving and how is that benefiting you?** Bongo addresses the challenge of creating scalable, impactful assessments that combine AI-driven feedback with human evaluation. It enables our learners to practice and refine skills in a safe environment, building confidence with AI feedback before advancing to human validation. By simplifying assessment setup, from basic sentiment analysis and filler words to high-stakes exam conditions, Bongo saves time and ensures consistent, meaningful feedback. This has transformed our learning programs, making assessments an integral, weekly part of our curriculum across multiple initiatives. The result is improved learner engagement, skill development, and program effectiveness. ### 2. Bongo, a good alternative to online classes **Rating:** 3.5/5.0 stars **Reviewed by:** Alejandro G. | Diseñador TIC, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Bongo?** You can easily set up a meeting with your students. It is fully integrated with our LMS (Brighstpace), allowing teachers and students to connect fast. It is possible to use Bongo to assess students using video assignments, you can even offer alternatives to coevaluate the work of the students. **What do you dislike about Bongo?** The interface. It could be more user-friendly. The lack of windows with warning messages or explanation of errors make its use sometimes tricky. It would be a significant improvement if you could have different tabs for each activity: meeting, individual assignment, and group assignment. **What problems is Bongo solving and how is that benefiting you?** At the university, we are using Bongo to improve online communication between teachers and students, it is a great tool to manage online classes. It also allows teachers to grade group homework and workshops. ### 3. Great way to facilitate e-learning! **Rating:** 4.0/5.0 stars **Reviewed by:** Zarina B. | Facilitator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Bongo?** It has a very easy to use interface and it is not difficult to set up classes and activities for students! It is also great for a more involved presentation and allows you to screen share with others. **What do you dislike about Bongo?** Nothing so far. It is maybe not as fast as other platforms but nothing that cannot be fixed with updates. **What problems is Bongo solving and how is that benefiting you?** It is helping me have a more hands- on classroom approach while teaching virtually. It also helps improve communication between the teachers and students which overall helps improve learning. ### 4. Best option for your learning and evaluation **Rating:** 3.5/5.0 stars **Reviewed by:** Mamata J. | Business analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Bongo?** Bongo gives a new way of assessments and learning which is not traditional and helps us grow in all aspects by learning and watching different videos and content. **What do you dislike about Bongo?** Not dislike but there is always scope to improve the service. **What problems is Bongo solving and how is that benefiting you?** While searching for assessment application, came acros Bongo, which almost fulfills all the requirements like on the go assessments, training videos, status and progress check etc. ### 5. Great Hands-On Demonstration Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Denice S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Bongo?** The various types of activities you can do. It's an authentic assessment of any type of oral presentation whether you need to practice interviewing or soft skills, or conduct a screenshare presentation. **What do you dislike about Bongo?** The video processing time was improved, but still not as fast as other platforms. Lack of notifications that should be sent to peers, faculty or learners that an assignment was submitted, peer reviewed, or graded w/ feedback. **What problems is Bongo solving and how is that benefiting you?** We use bongo to help students practice soft skills like empathy and other ways to communicate professionally, as well as using it for mock interviews. We were also using it for employee leadership training in emotional intelligence, communication and coaching. We have a distinguished program, as not other universities typically teach soft skills. Our frontline leaders are feeling more confident and capable in handling employee relations. ### 6. Go to tool for video learning and Teaching. **Rating:** 4.0/5.0 stars **Reviewed by:** Nirmal G. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Bongo?** Easy to use User Interface, The tool provides a smooth video learning experience. **What do you dislike about Bongo?** Nothing, as of now, seems to work perfectly. **What problems is Bongo solving and how is that benefiting you?** Helps in long-distance learning and is very easy to use. ### 7. Great for Distance Education **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav D. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Bongo?** The interface is quite user-friendly and helpful for distance learning. **What do you dislike about Bongo?** Some of the training materials need to be updated. **What problems is Bongo solving and how is that benefiting you?** Bongo is helping distance education, making it available across the world where nothing comes as barrier in between your learning. ### 8. A good option for e-learning at work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Bongo?** The ease of use, it was relatively easy to use via mobile. **What do you dislike about Bongo?** Not much to say on cons, it takes a bit of trials to get used to it. **What problems is Bongo solving and how is that benefiting you?** Another alternative to provide video information to peers. ### 9. This has been an invaluable tool for training and coaching **Rating:** 5.0/5.0 stars **Reviewed by:** John F. | Director of Training, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Bongo?** Ease of use. The visualization of the reporting tool is clear. **What do you dislike about Bongo?** Still too soon in my evaluation to report anything negative. **What problems is Bongo solving and how is that benefiting you?** More remote coaching. Standardizing the training experience. More personal training time without being dependent on live trainers. ### 10. Fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Bongo?** Bongo is incredibly user-friendly and the support team management is incredible **What do you dislike about Bongo?** We have had a handful of technical issues over the past few years, though we were able to connect with Bongo support staff to rectify the issue immediately. **What problems is Bongo solving and how is that benefiting you?** Our company is using Bongo in a non-traditional way (for Admissions interviews to our program) and it has saved countless hours for my team so we can focus on other parts of the Admissions recruitment process. ## Bongo Discussions - [What is Bongo used for?](https://www.g2.com/discussions/what-is-bongo-used-for) - [How do I download the full recording of a lesson including audio, video and shared screen in just 1 file?](https://www.g2.com/discussions/how-do-i-download-the-full-recording-of-a-lesson-including-audio-video-and-shared-screen-in-just-1-file) - 1 upvote - [View Bongo pricing details and edition comparison](https://www.g2.com/products/bongo/reviews/bongo-review-6796584?section=pricing&secure%5Bexpires_at%5D=2026-05-02+01%3A18%3A13+-0500&secure%5Bsession_id%5D=10bc6bdd-5471-42a5-8008-84dba9229e00&secure%5Btoken%5D=758dc0c3cbdacb989f05e86f4ff3a816a68a2f07d2780e3fe8d8086584069906&format=llm_user) ## Bongo Features **Assessment delivery** - Question variety - Real-time assessment **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Grading and reporting** - Automated grading - Analytics dashboard - Reporting **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Administration** - White-labeling - Mobile compatibility **Platform** - File support - Mobile support - Integration **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization **Generative AI** - AI Text-to-Speech ## Top Bongo Alternatives - [GoReact](https://www.g2.com/products/goreact/reviews) - 4.7/5.0 (332 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (683 reviews) - [Kahoot!](https://www.g2.com/products/kahoot/reviews) - 4.6/5.0 (398 reviews)