# Bolt Reviews
**Vendor:** Bolt  
**Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 47
## About Bolt
Convert 50% more customers and increase sales with Bolt One Click checkout. Upgrade your checkout process with one-click checkout, 100% fraud chargeback guarantee, access to tens of millions of shoppers on the Bolt Network, and more. Bolt is flexible and super easy to implement. Connect seamlessly with ecommerce platforms like BigCommerce, Magento, and PrestaShop. Turn it on in minutes and let shoppers check out in seconds. Bolt is democratizing commerce by making online buying easy, trusted, and consistent for millions of happy shoppers.



## Bolt Pros & Cons
**What users like:**

- Users highlight the **affordability** of Bolt, praising its low rates that benefit game studios significantly. (1 reviews)
- Users appreciate the **robust reporting capabilities** of Bolt, which enhance their business forecasting and usability. (1 reviews)
- Users appreciate the **low pricing** of Bolt, benefiting from significant savings on payment processing for their studios. (1 reviews)
- Users appreciate the **responsive customer support** of Bolt, making it easy to get assistance when needed. (1 reviews)
- Users value the **user-friendly interface and reporting capabilities** of Bolt, enhancing their business forecasting and support accessibility. (1 reviews)
- Easy Integrations (1 reviews)
- Efficiency (1 reviews)
- Features (1 reviews)
- Integrations (1 reviews)
- KYC Product (1 reviews)

## Bolt Reviews
  ### 1. User-Friendly Prompts That Help Build a Solid MVP Fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Bolt?**

It's really user friendly in the sense that you can write a prompt and it can help you build a whole website or app. I wanted to create an affiliate marketing app. I was very specific with the prompt I gave it and extremely happy with the results. Admittedly, I'm new to this so and finding my way as I go, but even if this can create an MVP for me, it gives me something solid to work with developers on.

**What do you dislike about Bolt?**

Not so much a dislike because it's the nature of the platform but expect a bit of a learning curve if you're not a techie / creating apps for a living.

**What problems is Bolt solving and how is that benefiting you?**

Visualising the apps or sites that I want to create so even if I can't get this live myself I at least have a starting point for a developer.

  ### 2. 1-click web checkout for games and apps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Bolt?**

Bolt's newest pricing is the lowest in the payment processing industry and with Apple's recent legal decision about allowing third party payments has been a game changer for my studio. Every game studio should switch to web stores for checkout to not pay Apple's platform tax of 30%

**What do you dislike about Bolt?**

I'm still on the waitlist to get my debit card in their super app

**What problems is Bolt solving and how is that benefiting you?**

Apple's 30% platform tax no longer needs to be taken out of my payments. The judge ruling on the 1st of May has now opened up my games to third-parties like Bolt in all of my apps and I don't have to pay Apple 30% on my subscriptions or digital IAP.

  ### 3. User friendly with lots of features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Inder M. | Dispatch, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Bolt?**

i use it every day and i like the fact i can run a lot of reports through Bolt which help me better forecast my business. It is very user friendly and they have options to integrate with motive and they are very easy to contact for support.

**What do you dislike about Bolt?**

there is not much to dislike in my opinion.

**What problems is Bolt solving and how is that benefiting you?**

it is keeping all my data in one place and it is easy to look for

  ### 4. Great Checkout Option For BigCommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt C. | Ecommerce Analyst, Advertising Specialist, Product Merchandiser, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2020

**What do you like best about Bolt?**

Easy and fast checkout for customers. Uptime is nearly 100%.

**What do you dislike about Bolt?**

I would struggle to find anything that I dislike.

**Recommendations to others considering Bolt:**

If you are thinking of a checkout partner to help you convert more customers, Bolt is a great choice.

**What problems is Bolt solving and how is that benefiting you?**

Increased our checkout completion rates and gave us a simple abandoned cart email to follow up with customers about items they've left behind.

  ### 5. Great company to work with, extremely responsive, impressive technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about Bolt?**

Bolt is very merchant-friendly and will do everything they can to help you be a success.  This includes their own quality assurance when integrating, proactively reaching out about new features and changes, and constantly evolving their product based on customer feedback and real world testing.

Whenever I have a question, my account manager at Bolt always responds within a couple of hours with the solution.  Their general customer service support line is also top-notch and almost always has the answer in their first response -- within a couple of hours.

**What do you dislike about Bolt?**

The downside is the higher fees when using Bolt.  At the same time, they also take a lot off your plate - split testing checkout, general checkout improvements, and the entire checkout process.  We also didn't see an uptick in conversions like we hoped but we may be the outlier.  Bolt has still been worth it simply because they take the entire checkout experience off our plate.

**What problems is Bolt solving and how is that benefiting you?**

Bolt takes the entire checkout process off our plate.  They also integrate with Affirm, which helps us keep the entire checkout process streamlined without overwhelming the customer with choices.

  ### 6. "Great Initiative for Retailers"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suruchi D. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Bolt?**

In a pandemic, there has been a surge in online shopping which led to server issues for many retailers.  But Bolt has been a game-changer for all of the retailers.  It's very smooth and easy for us. 
They handle even refund queries back and forth with ease. Loved this product.

**What do you dislike about Bolt?**

It could be a little expensive sometimes based on fees charged for an order.

**Recommendations to others considering Bolt:**

One should definitely consider using Bolt.

**What problems is Bolt solving and how is that benefiting you?**

It has made life of customers easy.  Bolt reduced CTA for number of transactions. It has made checkout easier than ever.

  ### 7. Bolt Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily F. | Customer Service, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about Bolt?**

Faster checkout system for customers and agents ordering for customers

**What do you dislike about Bolt?**

Very very easy for customer information to get breached if all orders are on one device

**Recommendations to others considering Bolt:**

Do not use Bolt for multiple customers on one device

**What problems is Bolt solving and how is that benefiting you?**

Bolt benefits customer transactions and fraud detection

  ### 8. Bolt support has been outstanding. Migration was smooth and we are seeing very little issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about Bolt?**

What I like best about Bolt is the speed in which customers can check out. The process is very simple with very little amount of clicks or re-directs. Our follow through on online ordering has increased greatly since we switched.

**What do you dislike about Bolt?**

So far, the only thing I can think of that I dislike is that sometimes refunds do not go through, due to VISA's new authorizations required for refunds. So Bolt is in charge of capturing all the authorizations and payments for everything, but once they can't successfully process a refund, it turns to the user's responsibility to get the customer their money. I feel like Bolt should be in charge of securing payments and also processing refunds, no matter what.

**Recommendations to others considering Bolt:**

Bolt will take on all online purchasing liabilities including charge backs, which can be a real pain for company's selling products. Their customer support team is phenomenal.

**What problems is Bolt solving and how is that benefiting you?**

The amount of time it took for us to bill and review all online orders was causing a lot of headaches with our accounting departments. Bolt has enabled us to work on other tasks and projects while their software seamlessly takes care of all online orders from start to finish.

  ### 9. helpful for business model

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2021

**What do you like best about Bolt?**

Protects stores against fraudulent orders through detailed customer screenning fast check out our customer can complete transactions more quickly

**What do you dislike about Bolt?**

We would like it if bolt had more financing options  with companies like acima like to the choice have a point we are paid out from bolt

**What problems is Bolt solving and how is that benefiting you?**

Using we where spending a lot of time verifying online order due to high value product they are a target for credit card fraud bolt has eliminated that problems customer care can complete transaction more quickly security by using bolt we have place of mind with over online card transaction

  ### 10. Bolt Checkout

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about Bolt?**

Bolt checkout allows for a speedy, straightforward transaction that our customers love to use.

**What do you dislike about Bolt?**

It seems like Bolt is still working the kinks out of their checkout solution. We run into occasional bugs and issues.

**What problems is Bolt solving and how is that benefiting you?**

Using Bolt, we were hoping to reduce abandoned cart rates and increasing conversion rates. While we didn't see a change in either of these after switching over, it has been a mostly solid experience.


## Bolt Discussions
  - [How do you handle chargebacks? Is there a fee?](https://www.g2.com/discussions/how-do-you-handle-chargebacks-is-there-a-fee) - 1 comment, 1 upvote
  - [How does Bolt handle security?](https://www.g2.com/discussions/how-does-bolt-handle-security) - 1 comment, 1 upvote
  - [Does Bolt support card swiping and physical POS solutions?](https://www.g2.com/discussions/does-bolt-support-card-swiping-and-physical-pos-solutions) - 1 comment, 1 upvote

- [View Bolt pricing details and edition comparison](https://www.g2.com/products/bolt-bolt/reviews/bolt-review-3050065?section=pricing&secure%5Bexpires_at%5D=2026-05-31+22%3A26%3A22+-0500&secure%5Bsession_id%5D=6bc34244-a6f7-49f9-af70-5ee90e45f765&secure%5Btoken%5D=4bb59bfa11e5b443ff43854c6217f53cbede86f2ba670e759be513d9a8f095b4&format=llm_user)

## Bolt Features
**Payment Options**
- Coupons, Discounts, Promotions, and Gift Cards
- Recurring Billing
- Instant Payment
- Accepted Credit Cards and Debit Cards
- Real-Time Payments
- Multi-Currency

**Detection**
- Payment Verification
- Bot Mitigation
- Real-Time Monitoring
- Alerts

**Administration**
- Reporting/Dashboards
- User, Role, and Access Management
- Payout Time
- Manual Payment Entry
- Dispute Resolution
- Omnichannel
- Levels 1 & 2
- Level 3

**Intelligence**
- Transaction Scoring
- Risk Assessment
- Intelligence Reporting
- ID Analytics

**Analysis **
- ID Analytics
- Intelligence Reporting
- Incident Reports

**Security**
- PCI Compliance
- Fraud Protection Tools
- Data Tokenization
- Two-Factor Authentication

**Detection**
- Fraud Detection
- Alerts
- Real-Time Monitoring

**Administration**
- Fraud Markers
- Transaction Scoring
- Blacklisting

**Development**
- Customization (Fields, Objects, and Layouts)
- APIs
- E-Commerce Software Integration

**Response**
- Device Tracking
- Fraud Markers
- Blacklisting
- Bot Mitigation

**Agentic AI - Fraud Detection**
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- E-commerce Integration

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

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