
I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. If you still prefer to customize it you have CSS mode in Boei. Then helpers (aka. widgets). Oh well over 20+ of them? Just pick as many as you wish customize it in a minute and move on. No need another Intercome or Zendesk for small websites. Review collected by and hosted on G2.com.
I'm missing native integrations, API and webhook. It would be great to have those as we can send data over to other apps. Or at least they could use services from Zappier, Pabbly Connect or Make. This would save us a lot of time. I'm also missing notification when we could send out an email or SMS letting customers know we have been working on their questions, tickets etc. Review collected by and hosted on G2.com.