
The main draw is being able to manage event activity within the Salesforce environment rather than adding another disconnected place to maintain attendee data. For a business working with dealership partners and insurance-related audiences, having registration and attendance information connected to the CRM is especially useful. It gives the team a more direct path from an event interaction to the next conversation. Review collected by and hosted on G2.com.
We needed a few additional follow-ups during implementation to work through configuration details and clarify how certain parts of the process should operate. It wasn't a major blocker, but I would have preferred to settle those details with fewer rounds of clarification. Once the setup was addressed, the overall approach made sense for our Salesforce-based workflow. Review collected by and hosted on G2.com.