G2

MM

Matthew M.

Director of Information Technology

Mid-Market (51-1000 emp.)

2/11/2025

"Extensive but helpful"

5/5

What do you like best about Blackbaud Merchant Services?

It easily integrates into the rest of our environment as we utilize Blackbaud for a LMS and SIS. Parents have a platform that transitions right from their student's profile to a payment window for tuition. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Merchant Services?

It has a lot of features and options which could lead to some confusion as a user attempts to navigate. The interface is way too much and the basic user would become very scrambled. Review collected by and hosted on G2.com.

What problems is Blackbaud Merchant Services solving and how is that benefiting you?

It serves as a great bridge from our donor pages to our tuition pages. It links into our SIS and allows parents to navigate to payments easily. Parents and benefactors can donate gifts or make tuition payments all within the same universal system that Molloy promotes (Blackbaud). They don't have to navigate into another system. Review collected by and hosted on G2.com.